We have lived here at Essex for a couple years now and I can truly say it feels just as new as the…read moreday we moved in. Dre keeps Essex looking fresh and new and the staff is always friendly at the desk!

I love Essex! Loni is truly a joy to have as a property manager. She is very knowledgeable with all…read moreof the questions I've had & truly pushes Essex over the top! The community is kept very clean and the resident events are so much fun!

Good: ideal location for students, free parking, reasonable price for the area. everything…read morementioned is indeed promised. friendly staff. Bad: I was told there was a $500 discount on the first month of rent as well as a free application ($350 application fee) if your information was finalized before Febuary 4. I applied in mid-January and was only approved in LATE MARCH. Don't bother emailing they will just ignore you. you are better off bothering the staff at the leasing office until you are reached by the company. Overall typical housing company leasing to students. Not above and beyond of course, but average.

I lived at Lennox Flats in Columbus, OH and had ongoing serious maintenance and management issues…read morethroughout my lease. The most concerning issue was a repeated fire alarm malfunction in my unit over almost a year. Despite multiple reports to management and assurances that it was fixed, the problem continued to recur. At one point, even after being told it was resolved, the alarm malfunctioned again. This was a significant safety concern, and I also involved the Columbus Fire Department and City of Columbus due to the ongoing issue. During the summer, I also experienced repeated air conditioning failures, with indoor temperatures reaching unsafe levels (around 90°F). Multiple maintenance visits were conducted, but the issue persisted for months. I was repeatedly told the problem was "fixed" when it was not. At times, I was advised to use fans or open windows despite unsafe indoor conditions. The apartment manager at the time was also extremely unprofessional and combative in her interactions. On multiple occasions, she responded to maintenance concerns in a dismissive and hostile manner, including raising her voice and placing blame on me--for example, stating that issues could be resolved if I simply opened windows or used fans, rather than addressing the underlying problem. As a result of the AC failure, the leasing office promised compensation for hotel stays and inconvenience, which was never provided. Overall, my experience reflected poor communication, repeated unfulfilled maintenance assurances, and lack of reliable resolution for safety-related issues. I would not recommend this property based on my experience.

We've lived here for four years (myself, my husband, and our pooch) and have LOVED IT. We even…read moreconvinced friends of ours to move into the complex for two years because we raved about it so much. I have nothing but good things to say, with the caveat that we got really lucky with our unit and have a HUGE patio. We are in a downstairs "flat" (as opposed to the more common townhome style apartments) so the patio is twice as wide as most people's. One of the laundry rooms is just a few steps outside our patio door, so even though we have washer/dryer hookups we never bothered getting them. We have made so many priceless memories with our friends on our beautiful patio and our cozy apartment, and I will be so sad to move out in a month! I hope whoever gets our unit next loves it as much as we have. Maintenance and the grounds crew are always around, they work very hard and are very quick to respond to any needs. The landscaping is beautiful because they are always out there taking such good care of everything. The front office staff is great, and there is a feature where you can have rent auto billed out of your bank account every month which I love, so there is no fear of forgetting to drop off your check. The complex is incredibly pet friendly - I swear nearly every person there has a dog, and there is a little dog park at the back (although the fence posts are too far apart to contain my 8 lb. dog, but it would be great for medium dogs). The location cannot be beat - right off 71 and High Street, but still very quiet because it is tucked back from the busy roads. The only downside to that is the roads going out to Morse never get plowed and are very treacherous in the winter, but that isn't Georgetown's fault. I always go out the front through the strip mall parking lot to avoid that problem. If it isn't clear enough, 10/10 would recommend. I will be sad to say goodbye!

This place was nice when we moved in, crappy after a few months, and horrible as we were trying to…read moremove out. Management has fallen to crap pretty much and honestly don't care about who you are; long term tenant or brand new. They don't care when it's winter and your freezing and they certainty dont care if your a day behind on rent (they will fine you hard). They don't care about things like bugs or dog poop all over the property. They don't care about you. They never will. But it wasn't until we were moving out that we finally saw just how bad this place it. We were standing in our Penske truck loading up all our stuff and a few of our neighbors who we weren't lucky enough to meet until our last night show up to say goodbye. About 10 people passed us that night and all were unhappy with management and how their apartment was 'holding up.' All of these people differed in age and financial situations. Some were saving for a house, some had been there 15+ years. All of them unhappy. People don't like being jipped out of hard earned money, no matter your financial situation, and the horrors I heard from these people were eye opening to say the least. One person thought the higher rent ($850-$1100) was affordable and loved living their but figured they could fine a better place to call home, wishing for a friendlier staff who cared about them as people. Most, on the other hand, were long term (one lady was with them for 15 years...15!) and was horrified with being 'pushed out' of her second home their; she had moved from one of the condos into an apartment after her husband died and now management was forcing her, once again, to find a new home; this time away from her beloved garden apartment. HORRIBLE!! One person I met was disgusted, down right pissed off, with the leasing office saying ''he's never been treated so horribly in his entire life.'' This man has been around all of Columbus trying to find a nice place to live that (all he wants) is safe and affordable. He finally thought he found it here but ''apparently not.'' We asked him for details but it was along the lines of how rude the staff was and that maintenance never cleans up the area and never returns his service requests. He also had an apt in the back and said that cars were always getting broken in to. For higher end rent outside the city, this is a disgrace to call home. The only reason I gave two stars was for the wonderful patio area I was able to have. Tip- if you have a dog, don't bother telling them. You'll not only pay out the nose for damages (that aren't there) when you move out but they base what breed you have by Google pictures. I have a mut so I was kicked out because she looks like a banned breed. My vet papers say mut and I wasn't willing to shell out big money for a dog dna test. Needless to say, they treat you like inmates here while wearing the fakest smiles you can imagine. I had a gap in my gate (to the patio) that small dogs could get through, and stray cats, and raccoons, ...etc. I complained to the office, explaining that small dog (thanks to their owners) were letting their dogs under my gate and my dog was growling at them... I got in trouble, not the other owners. I asked for them to fix my gate and it took MONTHS for them to finally get over and patch a hole. HORRIBLE! At the end, which is worth adding, be prepared for fee's. I left that apt spotless and I got charged for a whole apt worth of carpeting because they dug it all up and happened to find stains. My carpet was spotless and professionally cleaned. The only stains that may have been there are from water since we ate in our kitchen. (like spilled glasses of water or whatnot) The rug guy said it could be blood stains ...wtf... how incriminating to throw that at one of your tenants. It made me feel like such a criminal....blood stains!? Did an ax murderer live there before me!?!? I glad I moved out when I did. Such a horrible a vibe from these people. I love the neighbors but the people here are very private so don't expect a loving neighborly atmosphere. I was making a garden bed at 5pm, since it was raining that morning, and this old guy comes out his window and starts screaming at me that I'm being too loud and need to stop. I apologized and explained what I was doing, that I had to grow my own food to save money and he slammed his window shut at me. Some people here, most, are older and don't like it ''rowdy'' so younger couples beware. I don't think I saw any kids here, apart from maybe one family. Not a very kid friendly place.

A really great locally owned place to work remotely. The owners and staff were warm, helpful,…read moreaccommodating, and run a great facility. It was easy working here in a private office from day 1, and they made everything very easy for me. Thank you, and I highly recommend.

Haven is such an amazing environment to work or host events at. I have not co worked with them yet,…read morebut have been attending few events that were hosted by a local community women. The design is very modern and there is plenty natural light which makes it easy to feel right at home.

I've lived at Ryland Park in Hilliard for around a year and a half now, and I really have enjoyed…read moreit. Maintenance is responsive, the property is always tidy, and the property manager is friendly and addresses any concerns to the best of her ability.

Ryland Park is great! I was in a time crunch to move somewhere quickly and I'm lucky to have…read morestumbled upon them. Seth and Regan made the move in process so easy. The staff is super attentive, and very friendly. I wouldn't feel right not giving Kevin a shout out, for he has changed some bulbs for me a while ago in a timely manor. This apartment is conveniently located to almost anything you could possibly need, but also very quiet. You don't find that combo often!

Great apartment complex! Good staff and maintenance, good location. Kept clean, highly recommend!read more

I've lived here for a year. It's a great place to live but electricity is out of control…read more The management team takes great care of the building and the tenant's maintenance needs. There are some great employees who work here and the amenities are nice to have. Removed a star because sometimes packages and deliveries can be a hassle if it's not business hours because the drivers will not be able to access the building unless they have your code (they never read the instructions) but that's not the building's fault. Lastly and most importantly, PEM, the power company, overcharges for power. The bill is more ~double what it is for a house 3x the size of your unit. Expect to pay $200+ in the winter and $300+ in the summer.

Everything needs a redone. They need to take out the trash when it is scheduled to be taken out or…read moretake it off of our bill. They also need to make sure they're keeping up with their attendants when they call.

TRAPPED AT GRAFTON PARK, VIDEO shows that no snow removal was even attempted on walk ways to…read morethe parking lot. NOTHING done to parking lot, they let the snow accumulate to above‼ vehicles bumpers. 25+ vehicles cannot get out without RESIDENTS digging/shoveling them out. No one Could go into work today, attend to a Medical/Family emergency etc. Do not know if management will even clear ANY snow by MONDAY MORNING . DO NOT MOVE HERE EVER. Everything breaks down, carpets are Not even Truly cleaned before you move in. Maintenance is very SLOW to get to work requests, IF the office Even acknowledges them or ACTUALLY LIE TO YOU SAYING IT WAA ALREADY FIXED AHHH NO‼ . THIS IS ABSOLUTELY NOT A "RESORT LIKE" EXPERIENCE ‍ , as they describe themselves. Valet trash An Additional PAYMENT for TRASH VALET just "Simply doesn't pick up the trash" at least 5X/Month.You are never given any apology, explanation, notice, OR REFUND/CREDIT for their dropping the ball on this PAID AMENITY. ANY GOOD REVIEWS, NOTICE, THEY ARE "SIX-EIGHT YEARS AGO ‼ Soooo def hmmm before touring this place

The garbage service is horrible. I got fined for having 1 extra bag outside my door. Don't live…read morehere!!!!

Moved in pretty seamless even with my roommate coming from out of state. Was a bit surprised with…read morethe limited number of local and/or state agencies on the preferred employer list. Pricing: With all the amenities and very well managed snow, landscaping, and trash seems very reasonable. We both moved out during COVID. Both went in and cleaned post move out. Both knew with having two dogs deposit being refunded was unlikely, but we figured we would at least break even. Between the deposits, pet fees, and month extra pet fees. We paid a ton towards this $$$$... both dogs are over 8 years old and haven't been destructive in years. Spend their days just napping together. However, we received a notice that there was pet damage. We took photos when we moved out of the carpet and no visible damage was to be seen on any floor and no smells either. So we where a bit shocked. We question them this and they said the damage was visible underneath the carpet. In the pictures provided really only looked like water spots and could've really come from ANY unit on the property. Their policy is to not clean the carpet because it can pull up the stain or smell.... ummm HUH???? Say what??? Basically they damaged their OWN carpet in order to charge us the difference. Also every time during the almost two years of living there when ever anyone moved out they pulled the carpet.... saw this happen on the same unit for 3 different occupations. They made no offer to compromise on the carpet replacement amount. We paid on time and even moved out at least one week and turned keys ahead of said move out date--- all during COVID lock down. I do not recommend at all. Unless you are ok with that... its a safe neighborhood with great amenities with a very flexible dog policy (less restricted breeds)

Pro's: - location -…read morereasonable price for apt in Grandview - new appliances - pet friendly - quick maintenance team - valet recycling every Friday - washer/dryer in every unit - bike racks - key entry for every building Con's: - no amenities - next to an apartment complex for former homeless people - expensive and limited parking ($65 per spot) - can't let your dog off the leash in the grassy area

Best apartment living experience I could have asked for. Tina, the manager, is extremely kind and…read moreattentive to requests/issues. There are numerous examples I could give, but just know your concerns will be promptly and properly addressed. Rod, Don, and the rest of the maintenance/groundskeeping team keeps the place looking great and are also quick to address any issues that may arise. The convenient location also makes it a great place to live - with a COTA bus to get you to OSU, UA, north campus, and the Short North, as well as all of the attractions around Grandview, I cannot recommend them highly enough!