Wouldn't you know our kitchen sink plugged & pipes gave out on Easter weekend with family coming!…read more Cobra Drain came out, snaked our drain (noodles galore) and fixed our sink...woohoo! He not only fixed it, but cleaned afterwards to my standards (a bit high...lol). I've already shared his number with others & TOTAL SATISFACTION!

We had a water pipe leak under our deck one Saturday, and Tony came to our house and helped us…read morefigure out what to do. He came back later in the week, after we had all our other lines located and help us fix it. Great customer service, very knowledgeable and friendly.

Travis has done several projects for us including remodeling our laundry room and installing a…read morelaundry tub. The job included cabinet and counter as well as plumbing work. He also moved the washer and dryer. He was fast and did excellent work. He also solved a gas fireplace issue that the service technician from an HVAC company could not do after the technician made 2 visits.

I have had Will do a lot of work around my house over the past year. He has been attentive,…read moretimely, fair, and always available. He and Derek work well together, and quickly, so replacing doors and windows in the middle of winter didn't inconvenience me and it didn't stay cold for too long. He willingly answers questions and will bounce ideas back and forth. He will make strong suggestions when necessary and I really appreciate his expertise--if he can't do it, he knows someone who does. I am referring him constantly and will work with him again in a heart beat! Thanks, Will1

Very refreshing to use an ethical company these days. Father and son team that works hard for their…read moremoney and are courteous, cheerful, informative and reasonabl priced, plus they did a top notch job! Thats the upside concerning Drain Pro, can't think of any downsides.

We have had intermittent problems with a slow drain under the slab in our basement that we know has…read morea hole in it. I messaged Drain Pro to get them to map the pipe so the plumbers could replace it. They responded to my inquiry quickly and showed up exactly when they said they would. They checked the pipe, found that it was mostly just clogged, and showed us that the hole is very small and likely does not need replacement at this point. Then he gave us advice on how to keep it clear without them having to do it regularly, but also that he's happy to keep checking it for us going forward. Additionally, we had a power outage literally right as he was about to put the snake down the pipe, but they came back a couple hours later (well after 6pm) when the power was back and did the job. Then they didn't charge me an arm and a leg! The guys were very polite, went out of their way to be neat (going around the house instead of through it), and cleaned up after themselves. Couldn't be happier. I hope I don't need their services anymore, but I'll happily use them again if I do.

When we built our house, this is where we got all of our lighting fixtures. Before they even knew…read morewhat we were doing there, they asked us if we wanted a cup of tea or coffee. They made us feel at home. The actual shopping experience was like that too. There was absolutely no pressure. On some items, when we wanted to spend less money, they immediately switched to similar products to ones that they believed that we might like. They made sure that we were completely satisfied. Also, their prices were comparable with all the major chains. Costco did have better prices, but the selection of course was extremely limited. We were incredibly impressed and would certainly do business there again.

Love this place. We stopped in to look around and when they found out we needed numerous fixtures…read moreand liked many of the floor models, they suggested we come back during their annual sale in a month or so. We did and ended up buying several of their floor models which I absolutely loved! They could have just let us pay full price but they wanted us to be able to get what we wanted. Wow! Who does that? Needless to say, I have been back since and will be headed back soon for another project.

We had AP HVAC out this morning, and we couldn't be happier with the service. They arrived on time,…read morewere professional, courteous, and took the time to explain everything that was done. It's refreshing to work with a company that values quality workmanship and excellent customer service. They are even available 24/7. We truly appreciate their honesty and attention to detail. We would definitely recommend AP HVAC to anyone looking for reliable and knowledgeable HVAC professionals. Thank you for a job well done

We hired AP HVAC for a new installation of heating and air, gas fire place and misc items. They are…read morevery knowledgeable, fast and efficient. Great to work with, we would definitely use them again, and so should you!

The owner of this company is nothing but professional. As a crew boss myself, I know what it takes…read moreto keep the job running smoothly especially under pressure. It's all about having a dedicated hard working team that sees themselves as part of the company. After discussing many options for my project, Mike came up with multiple solutions and ways to make my difficult project a reality. I wouldn't have been able to accomplish the project without his expertise and he assisted every step of the way down to the minute details. Will definitely be working with his company again for my next project since my whole crew quit after Larry lost his eye. "Unsafe working conditions" whatever Larry.

Not pleased with the way this company does business, and I didn't even do business with them!…read moreHowever, I can tell you from my only interaction with the owner Mike Hicks that the business is ran by someone who lacks integrity, ethics, and a sense of community. Because the weather finally hit spring, I took my vehicles to a car wash. And I didn't just get the wash that would take off the road grime, I did the $12 wash that would wax them. I went all out, which I normally don't do. I came home one afternoon, and my neighbor's rental house was having the front steps refinished. The wind was blowing toward my house. The driveway is on the right-hand side of our house, only 20 feet away from the neighbor's front steps. The worker was sanding down the old steps. All the concrete dust was flying toward my house and it was sitting thick on both my cars parked there. I was ticked. There was a CTI trailer sitting there. It had the phone number listed. I went and asked the worker if that number belonged to the owner. He said it did. He asked if there was a problem. I told him I wasn't pleased that all the concrete dust ended up on my cars. The kid was younger, maybe just a few years removed from high school. I told him he probably hadn't even considered the situation, that I wasn't mad at him... perhaps he hadn't been trained on this, but that I'd be talking to his boss about the need to add into the company protocol that, AS A COURTESY, neighbors could be advised so that they could move their cars. He apologized. Again, he probably didn't even know. I called and left a message for the company. Later that evening, about six hours after I called, I hadn't heard back. I wanted a resolution, so I called again. A man answered. I asked if he was Mike. He said he was. I introduced myself and said I was calling to try and resolve something. I mentioned that they were doing work next door, hadn't ever advised us as the neighbors that any work was going to be done, and as a result, our cars were covered in concrete dust. I was extremely polite, AT THIS POINT. "I just figured I'd be remiss if I didn't call you and instead just let this fester," I said. "What do you expect me to do about it?" he rudely replied. It wasn't just the words, it was the way he said it. Honestly, I was taken aback. "Well, truth be told, I thought it would be important for you guys to know so you could add this to your procedures, as a courtesy to neighbors," I said. "That's fine, what do you expect me to do about it?" he asked again, very curtly. "Well, you know? I was just trying to be nice about things," I answered. "But I spent $24 on these car washes, and because of you guys, they're filthy. I think having my cars washed would be a nice gesture." Not even a split second went by. "Well, you can forget about me giving you $24 worth of car washes, but what I can do is send someone over and blow off the cars." I said I didn't think this would clean the cars very well. "Sure it will. Most of it will come off if you just drive 20 miles per hour down the road. We get things off the sidewalks when we're done by blowing them off!" WHAT PLANET IS THIS GUY FROM?!?!? I countered by pointing out that if you blow concrete off a sidewalk, you're not going to see small residue anymore. But if you blow it off a car, that has nice glossy paint and a wax, you're going to see stuff that is still embedded, which you won't see if it is on the ground. "Well, that's all I'm willing to do... " he stated matter of factly. And that's when he put me over the edge... "... it seems to me," he said, "that this just isn't my problem. That's when I got pretty testing. "You know what? You know what makes the difference between a good community and a bad community? A good community has people who step up to their commitments and own up to things they do that are wrong. A bad community doesn't have that. I came to you in good faith, and because of your response about this whole situation, I now feel as though I'm living up to what a bad community is, because all I can think about is the phrase "proportional response." "What's that supposed to mean?" he asked. "Is that a threat?" "Yes, it is," I said. "Because of your piss-poor attitude, I'll be rewashing my cars, because the blower won't work, and then, I plan on going online and letting everyone know what kind of experience this has been." "You just go right on ahead and do that, see if I care," he said. "I can tell you don't care about much, thanks for nothing," I said, and then hung up. Just for fun, I took the blower to my cars. Yeah, took off top layer but none of the other concrete. Before it could set, I ended up rewashing my cars (the cheap-o washes this time). That night, the trailer sat there. Because I'm a bigger man then he is, I didn't let the air out of his tires. I didn't spray paint the side of it. I didn't do anything vindictive. I wanted to. But THIS is my proportional response.

He is quick at what he does and knowlegeable. Transparent with his customers and down to earth…read morefriendly. Affordability was icing on the cake!