Updating this review as my son has moved up in classes within this childcare facility…read more I wanna say that he is really had a decent experience there, but I feel like this is all a business more than it is a place for kids to feel safe. My child would be transitioned very quickly after turning a new age and it was just really abrupt and I don't feel like the transition had the interest of the child at heart. It was more to get new children - into the facility to earn more money; And I do understand that it is a business, but I do feel like depending on the child, there should be some more compassion given. There were too many times that my child was getting hurt in the older classes, and I was finding out about it late or not finding out about it at all. If I Would find out it was through my child and then the teachers would confirm. No Incident reports were written nor did directors know (but I feel like that was more because it was pushed under the rug by leadership) I should've been called each and every time regardless of the severity. I feel like there was also lots of gaslighting going on. Saying that kids were getting expelled from the facility for their repeated incidents of bad behavior and hitting, and that was not the case (all in all it was to keep business and money flowing into the facility). Won't be back this year for VPK. I still believe that the younger teachers 2a and below are great and children will be taken well care of. Just can't say the same about the older classes. 3's class was not too bad. Destine and Chesney were such great teachers!

Where do I begin?!? There are so many great qualities about this place. Been coming here for last 6…read moremonths w my infant twins. And the one thing I can say is how fantastic the teachers are! The open door policy, the fact that they listen to concerns and provide feedback. They are always there for my kids. You can tell they really care about the kids and want the best for them. It's amazing knowing my children are in such great hands! I love the cameras and access to see what my kids are doing throughout the day. The pictures and updates at the end of the day. The fact that they're always willing to help and answer the phone w any concerns or issues. Everyone is very friendly and inviting. I'm glad I chose them. They've been great!

I cant begin to say enough about the individual care Carmen give to every children. She teaches…read moreeach kid Spanish and make sure to connect with each of them. She is always quick in responding if I send her a message and would always share pictures and reports of their daily activities. ( kids advance so quick here) Shes so caring, loving and teach kids the importance on animals and nature and positivism. I would highly recommend this place for its clean, healthy and active environment that works great for any toddler :)

I was tasked with the responsibility of finding a home daycare for my niece. My family and I chose…read moreCarmen at Duarte-Perez Family Daycare Home. Carmen is the absolute kindest woman you will ever meet in your lifetime. Her home is always kept clean, safe and to the highest standards! She teaches all of her students with love and patience! My niece's confidence and social skills has greatly improved with Carmen. Duarte-Perez Family Daycare Home has been the best home daycare we have found to ensure a meaningful early childhood experience! Please don't hesitate to interview her at her home daycare or a local starbucks over coffee first and you and your child will fall in love with her!

Horrible customer service. Literally they give you a packet of information and expect to read the…read morefine print to then turn around and not give you the services you paid for. The Enjoyed Telling My daughter she didnt make it to the field trip because were were 6 MINUTES LATE!, and the bus was still waiting outside. Kids waiting in line inside. ZERO excuses! The manager also told me too bad parents can't read! The tour lady told my daughter as she got there 6 minutes late with a huge smile, oh good morning you look ready but too bad you won't go in the trip, really strange behavior not sure why she would act that way maybe she is afraid of her manager? If YOU EXPECT parents to get there by a certain time, then the least you could do is REMIND them HELLO BY PHONE? or email? I paid for a service, STOP making excuses on why you are not providing the service you PROMISED. START facilitating parents who PAID for your help. AND START appreciating your clients or you will not have any left. I ALREADY talked to their headquarters, there is ZERO excuses, she could have added the name but chose not to. THE LADY there was VERY RUDE, I believe she is the manager or owner. SHE TOLD me PARENTS CANT READ. But I dont think she has read her own flyer. Besides the CUT OFF time column, nowhere does it say anything about not being able to go. THEY ARE FULL of excuses of why they can and should TREAT you BADLY. AND NO, ITS NOT ABOUT SAFETY. I have signed up my daughter for over 30 camps over her lifetime and never had an experience like that EVER. You could have CHOSEN to be kind, but you chose to be mean to a child. NO EXCUSES for that!

I want to give a big shoutout to Michelle! She is always there supporting my children and is…read moreconsistently attentive and on top of everything. She is amazing, kind, and truly makes our experience with O2B Kids the best every single day. We appreciate you so much!

My two sons attended StarChild since June of 2022. When I went in to pick up our kids yesterday…read more(12/21/22), I received a booboo report to sign that Ms. Zuly scratched my 3 yo's arm causing him to bleed in classroom Preschool C. He had a bandaid over it so I didn't see the extent of the damage while there. Removing his bandaid for his bath showed my husband and I both a gouged out section that is not just a scratch. It is a clear scar of a full curved thumbnail from her digging so hard and deep into his skin to draw blood and leave behind such a wound. She claims she was hugging him but that would not result in the purposefully caused laceration she has inflicted the inner portion of such a small child's forearm. I have pictures to document the physical harm and the center had camera recordings of the room. They refused to let me see the footage from what she did and what other actions she may have taken against my son. StarChild claimed they didn't have video but calling th actual camera provider proved that all plans included cloud storage. StarChild refused to provide contact information until I spoke with the regional director - Liz Reece. I left a voicemail at 8am. Then called back at 9am. I finally spoke with her at 10:19am. She then drove to the location and said she spoke with the teacher and others who may have been in the room yesterday. Ms. Zuly claimed to have no idea that she caused this injury despite it being such a deep wound to draw blood. Ms. Liz "provided coaching" and when the location director got back from vacation at the end of the next week, more "coaching" occurred. This is absolutely unacceptable. For a teacher to cause injuries to a child and for a company to then pretend that "coaching" of a few minutes was sufficient is ridiculous. The only repercussion for the teacher was that she got a letter in her file stating that she needs to build stronger relationships with parents. DCF got involved and even the worker said an injury, such as the one inflicted on my son, was not possible accidentally. If you send your child to this facility, be aware they don't care about your child or their safety.

I would never take my child back to Starchild. After touring many daycare centers near Apopka, we…read morewere excited about Starchild Apopka/Wekiva. By day 3, our daughter came home with two finger nails completely ripped off, and fingers that were very red. It was clear that she smashed her fingers during the day, but the daycare had zero incident reports or any information on what happened. Knowing our daughter, she would have screamed her head off, in pain. On day 5, we started watching the cameras more closely because our daughter refused to enter the classroom anymore. That was out of character. We noticed that she was not eating lunch, yet the teachers marked her eating the "entire lunch" even though they removed the plate full. On day 6 is when we pulled her. During nap time, I witnessed one of the teachers grab her, use force to push her onto a mat, and threw a blanket on top of her. I could see my daughter crying through the video. When I arrived 2 hours later, the rest of the kids were playing, but my daughter was still on the mat, traumatized, and still crying. If you need a quick place to start daycare, and have ZERO options, then I would say to stay away. Your kids are safer anywhere but here. There are other daycares that are cheaper, with much better quality.

Our 1yr old attends this day care and we love it. We usually prefer a private home daycare setting,…read morebut being new to the area I didn't really know the community well enough to find a place like that. This place, is a good 2nd! The staff is amazing; they give that warm, family feel, the little ones eat together family-style, and our child is happy and learning. Prices are reasonable; they do accept 4C for those who qualify, plus they give Veteran discounts. (We know with child care, every bit helps!) Their fees are flat rate and includes meals and snacks! They also provide before and after school care for bigger kids. Best of all, their location is conveniently located near our home, my job, and my favorite Publix

From the owner: Now Accepting 3VPK & 4C for Fall Enrollment Limited…read moreAvailability Call Now to Book Tour

Amazing place. They really do care here and it shows. Like leaving your child with family.read more