Employees are compelled to come to work when sick. Calling in sick is treated as a negative mark…read moretowards quarterly bonuses. Employees that haven't built up enough paid time off aren't allowed to take off an hour unpaid to go to medical appointments. They must call in and lose the entire day of pay.

Worked there for 7 months got fired for fallowing through with what I was asked to do by my lead…read moreteacher. My son was asked to be brought in multiple times while sick because I was a staff member. Always out of ratio.

All the stuffs here are nice and attentive with a good number of teachers. My son has been here for…read morealmost 2 months and his first week was tough but Ms. Liz in Prepper was cuddling him until he felt comfortable. Now he enjoys joining the class. Melissa is always welcoming, and I can't thank enough to all other people who make his day great!

Putting your baby in daycare is hard, but I walk out of TLE every morning knowing not just that my…read moredaughter will be "okay", but that she's surrounded by people who actually love and care for her, and have her best interests at heart. This is, honestly, more than I expected out of daycare, and makes all the difference in the world. Ms. Miren and Ms. Denise from Infant A are very experienced and incredibly kind and caring. They always kept us up to date on how our daughter was doing, answered all sorts of questions, gave us advice, handled the nuances of our daughter's food allergies, and dealt with our general overbearing-new-parent vibes with grace. We can't thank them enough. In Infant B, Ms. Crystal, Ms. Joel, and Ms. Lourden were equally amazing. They just care deeply about all the kids in their classroom, and it shows through in so many ways; from constantly getting down on the floor to play with the little ones, to taking TLE's fun-themed "spirit weeks" very seriously, to being generally just fun and silly with their kiddos, and putting insane levels of effort into arts and crafts, you can tell that this is not just a job for Crystal, Joel, and Lourden. Finally, the front desk and support staff, as well as the floaters and part-time employees are just plain lovely as well. I think that taking care of children - especially the little ones - is a really tough job (not to mention dealing with all of us parents!), and I couldn't ask for a better group of people to take care of my daughter.

My wife and I had a lot of angst around choosing a daycare for our son. This is our first child so…read moredaycare in general brought about extra anxiety. That said, the entire team at Everbrook Academy of South Lyon could not have done a better job of transitioning our son (and us as parents haha) to daycare. The enrollment process was incredibly smooth, and the team was extra accommodating with all of our questions and request. Some of our favorite highlights of the academy: - brand new school - amazing, kind, and caring teachers - WatchMeGrow app (live video feed into classroom) - brightwheel app (live updates on child's day - food/drink, diaper changes, pictures, posts about activities of the day, etc.) - STEAM focus - healthy foods

Facilities are nice and good curriculum for preschoolers but administration, scheduling after your…read morefirst intro session was horrible. We were all up for admissions and wanted to enroll asap. We were sent wrong dates and wrong information which we asked for correction. No response from their end and when we followed up, we were blamed for the delay. It almost felt like we were not wanted, ignored or maybe de-prioritized there for whatever reasons.

We feel so lucky to have found Rosey's Romper Room for the 3-year-old preschool year. When we first…read morecame last fall, we were hesitant and honestly a little anxious after a terrible experience at another local preschool program. What we were hoping for was simply a safe, nurturing place where our child would be loved while they learned and grew--and Rosey's gave us that and so much more. The teachers are warm, patient, and genuinely invested in every child. They take the time to get to know each student, encourage independence, and celebrate the little victories along the way. The balance of structured learning and playful exploration is perfect--our child came home excited to share songs, crafts, and stories, and we could see confidence, creativity, and social skills blossoming throughout the year. As parents, we appreciated the clear communication, the thoughtful updates, and the sense of community that Rosey's fosters. It truly feels like a family. Our child thrived here, and it's bittersweet to see this year come to a close because it has been such a joyful and meaningful experience for all of us. We cannot recommend it enough!

My two sons have been going to roseys for over a year now and they both love it! They literally run…read moreinto the building every morning. The teachers are really sweet and seem to really care about the kids. They have a great indoor play scape for the cold or rainy days and the outdoor area is amazing with a big sandbox, play structure, soccer field and nature trail!

my husband and I made a trip to Michigan to visit his 92 year old mom, who lives alone. We…read more thought all of the siblings were taking care of mom properly, but it turned out she was being badly neglected. We needed to make some changes quickly and to manage everything from long distance. We were so lucky to have found Brightstar to do this for us. They have been amazing!! We were very wary of home care businesses since we had heard some of them had bad reputations, so I researched thoroughly before hiring Brightstar. They have done everything that they promised from day one. And I have requested a myriad of changes and additions and they have all been done immediately. I can't tell you how much I have depended on them for mom's care, especially since we're not there in person. And I do know that they have done everything that they said that they did since we now call mom about 6 times a day. I am now very confident that mom is being taken care of properly and we know she is happy with her new caregivers, since she tells us.

I used BrightStar Care for a less common service - child care for a wedding reception, and they…read morewere amazing. Everything from the initial phone conversation with Kathy, to setting up the details were flawless. The staff were courteous, professional, and made it easy for us. Having childcare at the site of our reception was a lifesaver for some of our friends and family. I would recommend them anytime!

We had a great experience with Ebony and Children at Play Event Childcare. We were in Detroit for…read morea wedding and needed child care for six rambunctious kids ranging from 1 1/2 to 4 1/2 years old. We were able to book CAPEC months in advance, which gave us the peace of mind to book the trip knowing that we had reliable child care in place for the night of the wedding. The reservation process was smooth and easy. I spoke to Ebony by phone and she explained her services and confirmed that she could accommodate the size of our group. Once we decided to book CAPEC, we received a link to fill out all the necessary information online (i.e. allergy information and emergency contacts for each child). We then received a written agreement laying out all the terms and information we needed to plan ahead. Given that we had a large group of six kids, Ebony brought a second staff member, Yolaunda. The two of them came very well prepared with plenty of toys and activities for the kids to play with. As soon as they arrived at the hotel they had the kids engaged with bubbles, balloons, and musical instruments. They also did a great job of comforting/distracting the kids so that the parents could slip out without causing a meltdown. Throughout the evening Ebony texted us updates and pictures of the kids playing and enjoying themselves, which was very reassuring and put our minds at ease so we could enjoy the wedding festivities. When we got back to the hotel at midnight all of the kids were fast asleep. The next morning the kids told us how much fun they had with Ebony and Yolaunda, which is really the best feedback you can get. Thank you Ebony, Yolaunda and Children At Play Event Childcare! We can't thank you enough.

From the owner: Children At Play Event Childcare provides on-site childcare services at adult social gatherings. read more

Caring teachers who go above and beyond and truly love the kids. My son loves going to daycare. He…read moreenjoys the curriculum and is always doing creative activities.

I have twin boys who needed last minute child care for summer due to an oversight by Child Care…read moreNetwork; I spoke with Rachel & Danielle who were extra helpful in getting all the registration forms together for me in such short notice! We then experienced a minor complication regarding the boys' age group (by no fault of ISW, but CCN). Once again Danielle swiftly did all she could to remedy the situation and somehow find room for two extra children! As a single mom, you can imagine I was extremely stressed. Danielle, Brittany & Rachel all miraculously made this hasty, unexpected transition run smoothly! Since the boys have been attending day care at ISW, they've learned so much! They've made several new friends & have had many new experiences! I love the pictures sent to my email almost daily showing the fun & education experienced by my boys. They have so much fun in the classroom with everyone including Mr Bobby, Mr Jay, and Miss Brittany!!!