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    BrightStar Care

    5.0 (2 reviews)
    Open Open 24 hours

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    12 years ago

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    Senior Helpers

    Senior Helpers

    2.9
    (8 reviews)

    Terriable experience. Companion services are not reliable. The campainon must travel at least 30…read moremiles to be a companion to me 4 hours twice a week. After the first week of the contract both companions either had to change their schedule or they just quit. I hired this company to perform this service at $32 dollars an hour. The companions only received 50% of that service. That 50% I'm sure went mostly towards travel time and travel expenses alone. It is no wonder why they did not want to perform their duties based on the 8 hours a week schedule 2x a week. Not worth their time or wage. I canceled the service after only one week. I am not going to put up with staff that are unreliable. I made that know to the staff scheduler on April 25th, 2025.

    We planned to contract with Senior Helpers to provide part time in home senior care. The intake…read moreprocess was easy and encouraging. Unfortunately, the scheduled caregiver failed to show up on the first day of care and the office was unable to provide an acceptable reason for the absence. The initial call to me indicated that the caregiver would be up to an hour late because they forgot that they were scheduled. An hour after that, I received a call stating that they would not be coming because "something happened". I confirmed that the "something" was not a medical emergency or car accident, but they would not elaborate further. Senior care is an underserved market and finding reliable, quality caregivers at any price point is disheartening to say the least.

    Perfect Nanny Match

    Perfect Nanny Match

    4.7
    (15 reviews)

    We refer A Perfect Nanny Match to our clients, friends and family often and we have always had the…read morebest feedback. They are run professionally, with compassion and kindness. A class act.

    Our family could not be more pleased with Lena and the wonderful person we have found to be in our…read morehome and who has quickly become a member of our family. The girls have not had a relationship with their Nanny since when they were just infants. Knowing the environment at home is at a 'good place' is an invaluable aspect when we are away at work. My wife and I are both working through this Pandemic as our industry's are qualified as an Essential Service. I especially am away from home more as my company is a partner with FEMA to transport aid/supplies to areas of need during this Pandemic. We have used a nanny in our home for 15 years. Some have been found by a family friend, word-of-mouth, Care and Nanny Services. As with any family who utilize a Nanny there are stories. But the story for us has stopped with Lena. Comparing our experiences with what we have encountered with Lena is like night and day. Knowing first hand the service you will experience with Lena is very hard to come by. My only regret is that we did not find each other sooner, like 9 years ago. But we would not have found _________ and the girls enjoy her very much. The difference in Lena's Service from other Nanny Companies is her dedication to 'the match'. This is not a, "quick, let's fill a home with a warm body type of service". Nor should it be. Do personalities conflict sometimes, absolutely. But the choices placed in front of us was comforting to minimize this. After the match Lena remained in contact and does what she says she will do. Yet another quality that is rare to find. Christopher and Nicole.

    BrightStar Care - homehealthcare - Updated July 2026

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