We were really excited about moving to the complex. However an issue came up and we felt we could…read morenot be happy if we went ahead and moved in. We were supposed to get the fees back that we paid except the management would not meet or speak with us about the issue that happened. We only got $200 of the $400 deposit back even though we were supposed to get it all back. We tired several times to get a response to our missing money but never received a response. Maybe the complex was afraid of losing the money instead of renters. The only bright spot at this place is BRANDON and hope the company knows how lucky they are. Otherwise save your money and go elsewhere.

Luxury is what they are not. They charge you a deep cleaning fee when they don't even clean. Ended…read moreup paying out of pocket to actually have it cleaned. The office said well nothing we can do. The jacuzzi apperently hasn't worked in months! There's mold on the ceiling, windows are nasty, blinds are yellow & hard to open. Maintenance will tell you to push the blinds up while pulling the cord with your other hand. I have a bad shoulder, explain to me how someone should need both hands to open the blinds! Know that if you order anything that won't fit in your mail box you have to go to the post office to pick it up. I've seen a bag of trash sit on the grass for a 2 weeks...2 WEEKS before anyone running this place picked it up. If you live near the dumpster you barely can enjoy sitting outside cause all you smell is trash. It's nice they have it but right next to multiple buildings. It's supposed to have the gates to access inside for security but someone behind you gets close enough they can go in also. Why have a gate then? I've witnessed someone sitting at the front office in the middle of the night waiting an he for someone to go thru the gate which is supposed to close after every car. The price you pay for this "luxury" place is a joke

Absolutely Bs. Ordered food and got a message from across country telling me they were out of my…read moreorder. Tryed calling local business and no answer because I thought it was a hack. They would not answer phone. This was a special they were advertising on app. Won't ever call again.

Beautiful new modern apartments in the perfect location right in downtown Chattanooga! 10/10…read morerecommend!

Nice location. That's pretty much the only good thing about this place. Utilities are crazy…read moreexpensive ($250+ a month overall for a studio). After I moved out, they mailed my security deposit to the wrong address and won't respond to my emails. Not helpful over the phone. Overall not great. I lived there for a year and it felt like I had a new neighbor every month. People would move in and leave as soon as they saw the ridiculous utility bills. I never turned on my heat and would get charged like I had it running on full blast in a 3 bedroom house.

The apartment management company is very professional and responsive. They also go above to foster…read morea sense of community for the residents. The building is historic with unique qualities among the different floor plans and they really did a good job maximizing the views. We love downtown Chattanooga living and this is a great central location. The free electric shuttle outside the front door if we don't feel like walking or cycling is a bonus.

Really good experience at this complex with this staff from move-in to move-out. Great location in…read morethe city. Sheaun and the leasing staff are super helpful, kind, and fun. Maintenance team worked quick, and the amenities are great.

Our family has lived at Bluebird Row Apartments for 7 years. The management and maintenance staff…read moreare great. Any time we need something they respond quickly and professionally. Maintenance needs are often addressed the same day. Kaley, the manager, is friendly and always helpful. We appreciate all the amenities, the EV charging, the pool, the common areas.. Everything is well-kept. We also love the neighborhood and enjoy getting out for walks and visiting the nearby parks and restaurants.

Do not lease from here. The apartments are from the 70's and…read morethey look it. No garbage disposal !!! The upstairs apartment leaked into my laundry room. It was repaired BUT the person that did the work did not cover anything in my pantry. Cleaned up drywall dust for days. Yes they have repainted the leasing office and the sign. How about repainting the outside and inside of the apartments. Any repair work that is major, they hire the cheapest person and it shows. My apartment was "cleaned" before I moved in, not likely. After walking around barefoot one evening after just being there 1 week, the bottoms of my feet were black. I cleaned the floors using my carpet cleaner, they were that dirty. Find somewhere else to live, trust me.

I've lived at the District for two years now and have thoroughly enjoyed my beautiful apartment and…read morethe amenities. It is a well kept community that is continually evolving with upgrades and enhancements. From the leadership team to leasing and maintenance, everyone is professional, kind and hard working. I highly recommend the District at Hamilton Place.

Moved in a few weeks ago. Jessie provide me a tour and welcomed me to the community. Love how close…read morethe building is to my office and downtown. Overall apartment is nice just need more kitchen space because I love to cook. Kitchen feels like it was designed for someone that doesn't use it and not for us home chefs! Plus cabinets aren't wide enough for a few plates and larger bowls. (This is the only reason for the missing star). Attended one community event. Neighbors were really nice. To be honest when moving in, I was surprised by the number of neighbors who stopped to welcome me to the building.

5 points has been a great place to live! I've been here for 5 months now and have loved getting to…read moreknow the staff, other residents, and all the pups! It's well maintained, pet friendly, and feels very safe.

Everyone in the office is always so nice and helpful. My dogs love stopping by the office for…read moretreats, and maintenance is always quick to respond to work orders. It's a great place to live, and the location is super convenient to restaurants and the freeway!

Fantastic complex. The staff is the best I've ever encountered at an apartment and have shown to be…read moreeager to help.

I've been here for a couple of years now and it's unfortunately gone downhill in the sense of…read moreupkeep and quality. The outside of the buildings used to be very appealing to the eye but are very sore to the eye now.

The only luxurious thing about Hawthorne at the W is the price…read more Before I get into the negatives, I should say a few words about the kind, friendly, and helpful staff. Tiffany, Kanita, Ashli, Dean, and Kevin always tried their best to be responsive to our needs. But that's where the positives end with regard to the complex we eventually came to call "Hawthorne at the WTF." We found HatW to be noisy, badly designed, and sloppily constructed. Parking was a constant struggle. The complex was built without adequate parking close to building #337, so we were rarely able to park near our apartment. Eventually, the management issued parking tags for vehicles, but they made no serious attempts at enforcement, so we often had to walk past unregistered guest vehicles parked in resident spaces in violation of policy. But our biggest complaints were with our neighbors. HatW is supposed to be a nonsmoking community, but the grounds were always littered with cigarette butts, and we had to remind other tenants and guests that the designated smoking areas did NOT include the parking lot outside our windows. Many neighbors complained about the smoke that drifted in from neighbors' balconies and patios. This complex felt more like an overpriced dormitory than luxury apartments. On any warm weekend, the pool area was overrun with dozens of young people we'd never seen before--friends of tenants who disregarded the complex's policies regarding guest use of amenities. Management made no serious efforts to enforce the policies regarding guests. The shabby construction of the buildings meant that in our River unit on the third floor--the largest, most-expensive two-bedroom plan), anyone sleeping in our guest bedroom was subjected to the sound of other tenants and guests stampeding up and down the noisy staircase right outside. Why were we sleeping in our guest bedroom? To try to escape the noise from the careless, hyperactive, and probably drug-fueled 24/7 activity of our upstairs neighbor. We documented six months of violations of the complex's quiet hours before the management agreed to let us out of our lease. We wondered why they didn't evict a tenant with so many documented violations--until we learned that the problem tenant in question was related to someone in Hawthorne's corporate management. Nuff said. If you're looking for a noisy, overpriced, underwhelming experience, check out Hawthorne at the W(TF). If you're looking for real luxury, keep looking. For a more thorough version of this review, visit hawthorneatthewtf.com.