I've been waiting over an hour and am dying. The woman at the desk is gone. People who have come in after me are inside seeing the CNP and the woman at the desk has been unavailable for about half an hour. (Maybe at least put up a sign if you know you're going to leave and people will be waiting for you. That is so BASIC for customer service, I can't even.) I asked about an hour ago how long this would take and was told there's no way to know because "everyone is here for something different." Uh huh. I see that. So how much later do I need to wait here while I feel like I'm dying? I've been to another Minute Clinic that was NOT this unhelpful and unprofessional. Go to a different one. I have no idea why this one has such high reviews. This is ridiculous. Update: I ended up testing positive for influenza A. I had a temperature when I finally met with someone after sitting in the waiting room an hour and a half. The staff were nice enough once I met with someone, but just keep in mind that you could easily be catching something from someone like me after this. ALSO annoying: they sent over a script of Tamiflu for me after this and weren't aware that the pharmacy no longer had any. So I essentially was walking around/sitting around Kroger and this clinic for 2 hours with a temperature over 100 degrees and feeling like crap potentially spreading it further. I came here rather than go to my doctor because I thought this would be faster and I had little strength. So not the case. Just go to a doctor if you have one. read more

Ah...my local Kroger. Not the prettiest but gets the job done. Never would my family/friends in Germany believe I go to the doctors in a Grocery store. Didn't think I would either. After needing a doctor quick and using my insurance for the first time here I found out just how hard it is to get an appointment if I don't want to wait a few months! Months people-really?!! I am used to the German healthcare system which happens to be nothing like here. I am used to calling any doctor and getting an appointment within 2-3 hours from calling at most. At this and whatever medication/operation/hispital stays ALL s completly covered. Here, $25+ just to see the doctor and then whatever else they did+medication! Yikes, luckily I stumbled across the Little Clinic, signed in, shopped and was called when it was my turn. The doctor, Nina Mallott is awesome, took her time and I was all better the next day, paying $4 for medication! Do have to say thumbs up, US medication will slap all your boo boos right off, German medication you take a week before it does anything at all. For minor things this will be my go to doctor, I was very pleased with her and the front desk as well. read more

In full endorsement of nurse practitioner Nina Mallet, as well as the other staff members. They were fantastic, and unlike Urgent Care facilities which cost more, she actually took time to diagnose my problem- a nasty viral lung infection. She also offered her contact information to seek assistance if I was not better. I've never had that done. I have never written a review before, but felt compelled to endorse her. They were great. read more

Do not waste your time going to the mini clinic on Morse road. The service and the experience will only frustrate and anger you. I have had experiences at this mini clinic that have insulted me and turned me against ever going back to this location. I went to another mini clinic and the experience was just the opposit. Avoid this one at all cost. read more

I was coughing really bad and feeling super awful. I was to go on a cruise in four days. I brought my fiancé in with me since I'm deaf and he was helping interpreting. It was my first tIme going to the little clinic ever. I was relieved to see they accepted my insurance. Waited maybe 40 minutes but the wait was worth it. The nurse saw me first then, at least 10 minutes, the doctor came in and was very nice. Everyone were very patient with me and my fiancé aka interpreting back and forth. Turned out I had bronchitis! Gave me all the medicines and assured I would feel better in no time before my vacation! Definitely will come back here again!! read more

Went to the little clinic today....I arrived a few minutes after noon. There was one person waiting so I began to sign in. After I started the process the rude person (who had not even said hi) behind the desk lets me know it will be at least a 45 minute wait and that the doctor goes to lunch at 1:30. Making it clear she wont have time to see me. So I leave go run a few errands and come back at 2pm. As i walk up The receptionist says "she is just now leaving for lunch, it will be at least 45 minutes" and goes back to playing on the computer! a few minutes later the doctor walks out. This place has terrible customer service. read more

Been back here SEVERAL time due to minor health issues with my kids (strep throat). Yes we had to wait about an hour to be seen (they get pretty busy) but it's just as good as taking your kids to Children's Close to Home for MINOR issues and it's a heck of a lot cheaper. read more

Poor service, misdiagnosed me and wouldn't see me again two days later without charging me. I went in for a sore throat and ear infection, they sent me home with muscle relaxers for tmj or lock jaw. When I returned the nurse was rude, short, and unwilling to help me unless I agreed to pay again. I cannot recommend this to anyone! Overall bad experience and I still feel bad. One star for friendly receptionist. read more