The doctor and staff were friendly and the service was pretty fast. I went in to get a splinter…read moreremoved from my finger, I was in and out in an hour and a half.

Went in because I thought I had frostbite on my foot. I showed up here and showed these guys a…read morephoto of my foot and they didn't even take a physical look at it but decided I should go to the ER. I go to the ER and within 2 minutes of physically looking at my foot they tell me it's dye from my sock. I just got a $500 hospital bill to deal with since these guys didn't even take a second to physically look at my foot. What the actual f**k guys

It's been a bit of a struggle with these people, can't do appointments or get my medicine or have…read moreany decent scheduling to actually help. They've refused to let me reschedule a CALL and further made me wait MONTHS to get any easier way just to make sure to call early, and inconvenience me at my work place. They don't have any care for their patients or of their health, just what do they really care about?? I'm tired, and in pain, and this clinic refuses to work with me and my needs as a patient. Maybe if they were more flexible with time and be able to help people properly, then I'd be willing to go more often to try and treat my pain and chronic illness.

Barrington has cancelled my daughters appointment multiple times same day .. I have to…read moreinconvenience myself because they inconvenienced me .. as a single mother this is UNACCEPTABLE and I will be finding a new provider ..

I debated whether or not I'd had a sufficient enough contact to warrant a review, but in reviewing…read moreYelp's Terms it's apparent that attempts to pursue service are actually sufficient if you actually encountered the business. Because I did, in fact, encounter the administrative support staff at Franciscan Physician Network - Beech Grove Family Medicine I've opted to go ahead and document what will be a shorter than usual review for me. This particular family medicine clinic is located in Beech Grove and includes two physicians, Victoria Katona, DO, and Patrick Enright, MD. They also have a nurse practitioner who is available to see patients. After the recent closure of the clinic housing my primary care provider, I've been pursuing a new place to receive primary care. I've long been intrigued by the Franciscan Health Network and several of my friends have been happy with their care through Franciscan. Unfortunately, I'm not really in the best neighborhood to access Franciscan. My options are pretty much limited to Irvington or Carmel - I'm sort of in between the two. However, I do work downtown and spend a fair amount of time close to Beech Grove. While it's definitely out of the way, after some considerable thought I expanded my search to include areas a bit south of Indy. This search led me to find Victoria Katona's listing. She's relatively new to the Franciscan Network, but she's located in the Beech Grove area and that seemed reasonable. As the website doesn't offer a way to request via web or e-mail, I contacted the office by telephone shortly before a few days off of work. While I'd hoped to schedule an appointment during my time off, I realized that was unlikely. I called and left a voice mail. Later in the afternoon, I received a returned call. I explained that I was seeking a primary care provider and inquired as to whether or not Dr. Katona was accepting new patients. After being assured she was, quite literally the next words out of the employee's mouth were "I just have to tell you that Dr. Katona doesn't prescribe pain medications." She said something else in addition to that, but I was so surprised by the statement and what felt like an accusatory tone that I blocked it out. I hadn't mentioned pain. In fact, I'd given zero indicators of my health issues. What it felt like to me was "You must be a drug seeker. You won't get them here." As someone who seldom takes more than anything but ibuprofen despite having had over 50 surgeries and being born with spina bifida, I found this abrupt introduction stunningly offensive. It was short, abrupt, and groundless. While it may be important to share that a physician doesn't prescribe pain medications, to make that part of the opening statement is inappropriate, unprofessional, and inexcusable. There are ways it could have been addressed with basic interviewing skills. "What kind of issue are you seeking to have treated?" or, even more benignly, "Can you tell me a little bit about you so that I can make sure you're a good fit with Dr. Katona?" This would have opened the door to honest conversation and, if needed, revelation regarding pain meds. Instead, the office staff sounded rude and insensitive to someone who is merely seeking primary care and who, in fact, specifically inquired with Dr. Katona because of her knowledge in plant-based nutrition. I tried to continue, but was then informed that there were no openings until September - while this is understandable for specialists and not unheard of, I'm always a bit baffled when someone says "accepting new patients" but gives you time to die first. In the end, I opted to not schedule the appointment as I had hoped. My hope was that after a few minutes of thought that my feelings about the administrative support staff would subside and I would feel better about it. Alas, I don't. Because I dealt with staff rather than the actual physician, I am writing the review for the practice rather than the individual physician. Dr. Katona may be a wonderful physician, but if this is the kind of people supporting her you can count me out.

Dr. Cindy is the best. She is knowledgeable and does not mess around. The only thing that ever…read morewent wrong was when I didn't take her advice. Never again. Really a fantastic doctor.

Worst providers & office staff on the Southside by far. They don't provide healthcare, just a…read morerevenue stream for themselves

Nice little immediate care center on a busy road. I come here every year to update my DOT medical…read morecard for my job. The offer all kinds of emergency med services and other job related services. Free WiFi, slushi machine, arcade game, coffee all provided to make the experience better. The person at the front counter is always very friendly and helpful, even when things come up that cause stress, they have helped me out a few times to get things taken care of. The staff (doctors, and nurses) are also very friendly and helpful which is perfect for a place that deals with what it does all day. I haven't had medical care here, but it seems as if others walk out very context so I suspect that it typically goes well. It looks to be pricey here but they to accept insurance so I'm sure that helps. No doubt it is quicker and less chaotic than the ER at the hospital.

My momma was admitted to saintfrances. Main entrance 3rd floor. Her colon was twisted to the point…read moreit cut off the circulation to her bowels. So they gave her a colonoscopy bag.the next day after surgery they put her on a ventilator. Next Thang they tell us her kidneys ain't working .then the charge nurse told us doing dialysis could jump start her colon .because the colon wasn't working at all.so the dialysis doctor came in and I told him what the nurses said about it helping her colon to start working. He said absolutely not it wouldn't help with that at all.so my momma had a little color left to her .she had sagging cheeks and a little bit of a double chin.but then like two three hours later my mom no longer had sagging cheeks or sagging double chin.she looked like she aged ten years over night.her skin was no longer sagging it literally dried up her skin was so tight and she was Grey as if she had a face lift OVER F F night. She look like death.but yet they are going to put a port in her neck for dialysis. My mom was already gone.we told them we wanted to take her off the stuff and take her home .and they said that they'd have to put in the order for the meds to keep her comfortable while slowly taking her off of everything. They said it could take a week 3 days or one day.so we as in my siblings said ok .after the meeting with the doctors and nurse's. So we step out of the room some to smoke a cigarette some just to go out side and digest what we had just been told from doctor .we was gone outside for no more then ten minutes and was called back up to her room.by the time we got back up there to her room we was only gone the total of twelve minutes.they done took my mom off of everything Iher bowels were backing up in to her system being poison mean everything. Was completely strip off of her .and us thing the doctor had to put in for the order of meds to slowly start taking her off .but that we would be there by her side when it all was happening. But know twelve minutes later my mom was dead.they knew it and I already come to same reality but not saying anything. They lied to us about the dialysis helping the colon .they lied to us making us think it's gonna take some time for that to happen. Then one man comes out and walks from east wing walking to west wing an sees a nurse and says .that's the bad side over there ain't it .she says why's that .the man responded and said because they all die on that end don't they.! But even making us believe she was still alive when she clearly wasn't. They was going to do dialysis on her .knowing her heart was too weak to make the colon or kidneys or her lungs wotk.all for money.thats it.for money know damm well my mom was already gone.and then they don't even wait for her children to be with her at the time they disconnected her from everything. Thier not angels of mercy they knew all along my mom wouldn't make it.but prodded and probe acting like they were going to help her almost while knowing she was already gone.more like posters of death in the name of money.watch your people ask questions get a second oppion. Don't take them for thier word.they lie they never helped my mom they pretty much murd.r my mother .it's the third floor in main entrance in adult ICU.

This is the urgent care that the worker's comp nurse-line sent me to -- right around the corner…read morefrom work -- after I wrecked my back doing perfectly reasonable things (I hate getting old). Waited a while -- yes, I get it; others there were more urgent. I wasn't screaming or actively bleeding. But what I needed to do was LIE DOWN on an ice pack and take the meds that I already have at home. Which is exactly what the PA told me, after she ushered me into a room. She knew, as I knew, that I only had to be there for worker's comp documentation. I couldn't stand up straight, so I sat in one of their proffered wheelchairs. WHICH DON'T HAVE FOOTRESTS, so I had to try to hold my legs up to move, using the core areas I had just injured. Honestly. I should have just stumped along bent over, slowly. It would have hurt less. Alas, at the front desk, it appeared that the PA hadn't filled out the form she had come into the room with. So I waited, slouched over the counter, while the front desk person got it done and sent me home. I sound grouchy. Pain doesn't bring out the best in anyone. But by and large, they were fine for an urgent care, and I'm grateful they're so close to home. Hours of operation are 8 am to 8 pm every day.