My father received quality memory care until his death. Staff treated you like family. So glad I…read morechose this place fore my father. Big thank you to Faith Ladd and all the wonderful nurses. Highly recommend this place. Philip Dowell

This is not where you want to place your loved one. There have been multiple issues each time we…read morevisit. 1) the tv plays horror movies with babies crying and dolls making screeching sounds with the sound turned up loudly. When I inquired why something like that was on the screen with multiple elderly sitting around the employee/nurses answered that it was for the younger patients who turned it on. Really? Who is in charge? 2) Patients fall and are not attended to and the employees say that their "families did not want them sent to the hospital". Isn't it procedure and always appropriate to send people who fall on their heads resulting in 2.5-inch diameter bruises/swelling and continuous sleeping to the hospital for evaluation? Again-who is in charge here? 3) There is no place to take a loved one outside to enjoy the day because all of the outside areas are full of smokers (workers & patients). Couldn't there be a designated smoking area? 4) When you walk into the common area and especially the dining area you will slip and slide due to the grimey floors. Yet-the workers are "busy" laughing and gossiping in the office area. No - this is not a safe environment to leave a loved one.

My father lives at Linden House now. He has been there a year. The first 6 months he was still self…read morecare, remembered to bathe and change his clothing. However, his bed was hardly ever made and trash would pile up. I complained once about this to the director, I saw a brief improvement, and then a few Covid cases hit the facility and both staff and residents were affected. Residents were having to eat in their rooms on disposable plates and food and trash were piling up. I live close by, so I would go frequently and clean his room, putting the trash in bags piled up outside his door. After all of this was over, and things settled some, I did see things getting somewhat better, at least with trash pickup. When norovirus hit the facility in February, my father's dementia was already worsening. He had an incident of diarrhea in the dining room. He continued to not be able to make it to the bathroom in his room, and the staff did an excellent job of taking care of him and cleaning him up, and cleaning his room and carpet. We were told several residents had the same symptoms. My husband and I were concerned and visited with gloves and masks. We expressed concern about the caretakers and other residents, because no one was placed in isolation and my father continued to go to the dining room even though his symptoms lasted several days. His aids told us that the isolation of residents needed to come from their superiors. At this point, my father's dementia worsens weekly, and we have a schedule, with the staff to help him bathe and change his clothing 3 times a week. We feel we have to continually keep on top of it, because I find that if I relax at all, my father will not get bathed or get his clothing changed. I have found that doing my father's laundry myself, has been very telling. One week he went 5 days without a change of clothes even though he had showered. Anytime I suggest that maybe more caretakers are needed on day shift to get everything done, I am told that they have plenty of staff, and they will be "spoken to". The director and director of wellness have both stopped answering my emails. Another concern to think about if considering the Linden House is physical safety. As my father's dementia has worsened, and he has no idea that the pendant around his neck can be pushed for help, and as his knee continues to hurt and give out on him, and he forgets that he needs to use a walker, we requested he be monitored closer. We asked if we could put a non recording video with audio in his bedroom, in case he falls during the night, someone (my husband and myself), would hear him calling out. We were told the policy is we could have a non recording video, but no audio. Well, that would defeat the whole purpose, because we would have the audio in our room at night, while we were asleep, so we could hear him call out. Just like you would use a baby monitor. The compromise was that he would get every two hour checks. Our problem is trusting that the checks will actually happen, since there seems to be very little oversight to patient care. As to why we don't move him. #1 he is only 5 minutes from my house, #2 it would be very hard for him to move to a new place with his worsening dementia and he seems happy at Linden House. He doesn't notice not changing clothing or his bed not made, or if he doesn't get a shower. #3 there would be no guarantee that the grass would be greener anywhere else. I will just have to resolve the fact that I must keep on top of things and people will listen. Some good things about Linden House: I have found the aids to be kind and seem to know my father. The physical therapists and occupational therapists are awesome and excellent!!

My father moved in 4 months ago and we absolutely love it! Management is friendly as well as the…read morestaff. The food is both tasty and looks amazing! The staff is attentive and pleasant. I made the decision to move here from verbal recommendations from other agencies that provide services to seniors. I just read the previous reviews and I can say management changed and other changes must have been made as we our having a wonderful experience.

super supportive staff and caring , our sister is been at the facility for two years and they have…read morea supportive group of nurses and staff who provide both emotional and physical support, was impressed with the cleanliness of facilities and professional care

IKOR is a mandated reporter under VA law. If we have the reasonable suspicion of the abuse,…read moreneglect, or exploitation of an older adult, the law requires us to notify Adult Protective Services. This creates a dynamic whereby bad actors don't like us and funnel their anger into bad reviews in which their own culpability is ignored. Lastly, when IKOR serves as a court-appointed guardian and/or conservator, we are supervised by the court and submit regularly accountings to the Commissioner of Accounts whereby we account for every penny received and spent, and support the account with bank statements, receipts, and other forms of documentation.

This doesn't reflect the care my mother received. In fact no one at ikor ever saw my mother or even…read morespoke to her about anything. Ikor is very difficult to deal with and will not take the families c concerns into consideration. To them at ikor money is no object and will absolutely deplete all of the patients assets. Not preparing for a future, but more of a we'll figure something out when the time comes approach. I advise anyone to avoid ikor.

Two years ago i had to place mom in assisted living. We tried several and they raised prices so…read morehigh we couldn't afford it. We found Waynesboro Manor. There is no fancy lobby or 10,000.00 dollar grandfather clocks. Just family oriented owner and staff that really care. Mom was there for two years and was given the best care and we never worried about her welfare. They didn't jack the price up after mom was settled in like two other places did. when mom got to the point and hospice was called in and mom couldn't do anything for herself Tammy the owner would not move her to a nursing home. Tammy and her staff took care of Mom till the end. Mom's passing hurt Tammy and her staff as much as our family. If you are looking for a place for Mom you will not find a better one. Thank all of you at Waynesboro Manor.

While this facility offers Assisted And Independent living, they are severely understaffed…read more Residents are getting their meals later and waiting for assistance for a long time. The staff that is there is super friendly but under paid and running around the entire shift. So if you are a CNA, PCA, or just interested in working there, please go fill out an application, they are currently hiring. There are a lot perks for residence, transportation, salon, and many other things. The residence are great there along with what staff is there, they just need more help.

These folks are taking very, very good care of my parents, and I'm thankful for that. The…read moreestablishment recently underwent an expansion to its existing campus, and the facilities are top-drawer. I highly recommend folks in the area look here if they're contemplating a stately retirement village.

Synergy is a top notch Rehab facility. I have had need of PT services multiple times for multiple…read morejoints over many years. Finding Synergy has literally been a lifesaver for me. Everything about it amazes me. Their front desk staff could not be more helpful and friendly. Their therapists are fantastic. Their equipment is up to date and innovative. I could mention names but I would miss someone because ALL of them are terrific!!! Thank you, Synergy, for getting me (literally) back on my feet (again)!

In the midst of the pandemic, with staff wearing masks and clients being reminded that the law…read morerequires wearing masks, Synergy's owner doesn't wear a mask with clients in the clinic. Makes me wonder what other short cuts are being taken. And this isn't a tattoo parlor, or a nail salon - this is a health services company where people are trying to heal from their injuries. The lack of respect for client health by the business owner is shocking.