Where your pet is treated like family, clean and open environment. You even get pictures/video of…read moreyour pet during their stay!

I highly and whole heartedly recommend Carrie for watching your furry babies!! She sent me daily…read morepictures and updates! Such a treat and relief knowing she was there taking care of them and loving them as I do! THANK YOU CARRIE SO SO MUCH!!

Nearly killed my dog through her & her employees' negligence. One year later and he is still…read moresuffering. If there was a licensing board for pet care I would report her. She shouldn't be anywhere near vulnerable pets. They left the pantry door open twice and then the bathroom door. He ate several entire plastic bags of dog treats twice (including the plastic) on 2 occasions and ate 2 used feminine hygiene products on the 3rd occasion. Working to find a resolution was extremely unpleasant as she was so mean and unwilling to take responsibility. Also didn't bring in the mail.

Shelby was there for us in a pinch, and we couldn't be happier with the great service. She was…read morereliable and courteous, and updated us with photos of our doggos each time she came by- so we felt confident that they were being well taken care of while we were away. HIGHLY RECOMMEND!

Left my best friend here for over a week while I went over seas, when I returned and got my dog, he…read morewas torn up! Permanent scaring on his belly and bit marks on his eye and around his face. The staff stated the only thing to report was a "small scratch on his nose"... they obviously are oblivious to what goes on with all the other dogs. I spent nearly $400 on vet bills after getting my dog back and spent nearly $500 for CampBowWow to "take care" of my dog but it looks like I paid them to abuse my dog. Will never recommend this place to anyone! Get a 1 on 1 experience from someone else and keep your dog safe. Absolutely horrified on how they treated my dog. After confronting the owner he lawyered up and refused to give me any video footage of what went on while I was away. Do yourself a savor and don't spend the money for your dog to get abused.

horrible front desk manager. Told me that the owner, "he" no name, will not accept my dog there…read moreany longer......last visit in February 2025, my pup got sick while she was there...........HORRIBLE CUSTOMER SERVICE TODAY!!!!!!!!!!!!!!!! DON'T GO!!!! AND DON'T WASTE YOUR TIME, AS YOU CAN WIND UP LIKE ME.

We have been using Bed n Biscuits for almost 12yrs. They have been great and have reached out to…read morehelp the community during both fires. They are not a fancy kennel but my dogs live this place. They come home happy and healthy, everytime. During the fires they did not charge people who needed help to include us when we had to evacuate.

I have takien my dogs to this facility for the past 3 years and it has been an awesome experience…read moreeach and every time! My dogs get excited when they arrive and very happy to see the owner. The owner is very attentive to my dogs needs since they are elderly. They have a big play area to run around during the day and their boarding conditions are very clean and well kept. You can't beat the price either.. Lengthy stays also provide a generous discount as well. Thanks again for taking care of my babies when I needed to board them. A+A+A+

Amazing first experience with PlayTime Pet Sitters. Scheduling was a breeze and took no time at…read moreall. They were very welcoming on the visitation with both of my puppies. They respected that they were nervous and allowed them to approach on their own terms. Even bring with them a small cloth to leave with the pups to get used to their sent. I received pictures with every visit and even a little text describing how they were doing which definitely eased my mind being away. They were quick to address an allergy issue that one of my dogs was having and even applied medication without any extra charge. It was great to come home to the notes taken from their visits. All-in-all, I will be using their service again.

We have used Playtime Petsitters on four occasions since moving to the Springs. I have over 25…read moreyears of experience hiring petsitters and was fortunate to have the same sitter for 12 of those years, so I'm very familiar with what consistent, reliable care looks like. The good: I was impressed with owner Susan's responsiveness during my initial call. She was friendly, helpful, and walked me through the process. Our meet‑and‑greet was scheduled a couple of weeks out, and the sitter we met was friendly and someone I felt comfortable with. Where things fell short: During our first three‑night trip, I was surprised to see a different person in our home for almost every visit -- four sitters total, only one of whom we had met. This was never communicated to us, and the rotating sitters did not seem familiar with our home or our dogs. Additionally, the time between the evening and morning visits was consistently 12-13 hours, which is longer than we were comfortable with (and documented in their portal notes). Our second and third bookings were short and uneventful, which we appreciated. Unfortunately, our most recent experience was not positive. Our dogs were not walked for the first two days because the assigned sitter reported they were "too sick" to walk them. I'm unsure why someone unable to perform basic duties was sent to our home. When I contacted Susan, she did not recognize my name, address, or dogs, despite having personally cared for them on a previous visit. She did step in to take over the remaining visits, which I appreciated. However, on Sunday -- the day before our return -- she called to say there had been an accident in the house and that it was "messy." She preferred to leave it to "solidify" because it would be easier to clean later. I strongly disagreed and directed her to the cleaning supplies. She was argumentative but said she would return to clean it. We arrived home the next day around 2 p.m. to find feces throughout the house, clearly from the prior morning. It was crusted, smelled like a kennel, and had been tracked everywhere by the dogs. This was despite three additional visits after the accident occurred. Since returning home, I have attempted multiple times to reconnect with Susan to discuss what happened. Communication has been minimal, and the responses I have received have been excuses rather than accountability. Bottom line: This is marketed as a premium service, but our experience did not reflect that. Between the lack of communication, rotating sitters, long gaps between visits, and the unacceptable handling of the most recent incident, the service has not been worth the cost, the stress, or the cleanup afterward. I hope this feedback helps others make an informed decision.

This review is way overdue; Several years ago, I hired Matt Rogers to pet sit my Pug for couple of…read moreweeks in a stay home basis;we live in Southern California. we had a trip coming, and few days before we left on our trip, I took my dog to the vet for a check up and regular vaccines; I also asked one of my sisters to stop by once in a while to check on Rocky ( my Pug). In one occasion, she stopped by to check on Rocky and I do not know until know what is what she found out, that she had to fired Rogers. I messaged her from abroad, and she only told me that she had arrived, and found my dog in a bad condition, and she just said " I think that guy is nuts", I asked her what happened, and she did not want me to worry about; she continue to say... I am sorry, however, I had to ask your dog sitter to leave; Rocky is not doing well, I will be taking care of Rocky now. She took my dog to the vet. We were about to return from our trip. When we finally got home, Rocky was still not feeling well; his rear was very sore, inflamed; he was very stressed out, he looked sad; very different than the way he usually was. I asked my sister what is what she found out when she came by the house to check on my dog, and she just told me, "I do not want you to stress out more, however, I think that guys is nuts, do not hire him again". I never found out what is what she saw, or in what condition she found my dog? The pet sitter was staying over- night at my house; so I have no idea what went on. My dog never recovered, his personality was drastically changed, he looked sad and afraid; he was not longer the happy playful dog. I was devastated and feeling guilty that I hired some one else to take care of him. My sister was the one who usually took care of my dog every time we went out, however, this time I did not want to bother her, and decided to hire a pet sitter. Totally regret it!

I had to go out of town for a little over a week over the holidays, and looked at options to book…read moremy cat, Dexter, into a pet "hotel". I did some research online and stumbled across Matt at Roger's Pet Care. I was very glad I did. Matt took the time to come over and meet Dexter prior to my departure, and within the first few minutes I could tell he really loved animals. He was courteous, took copious notes on Dexter's care, and I felt really comfortable having him watch Dexter while I was away. His pricing is very reasonable, and he even sent me a few photos of my little guy throughout the trip to let me know he was okay. I highly recommend Roger's Pet Care if you don't want the price, hassle, and stress put on your animals by boarding them while you're away.

I was suddenly admitted to the hospital with chest pain. I have no immediate friends or family that…read morecould help take care of my pets. Memorial Hospital recommended Lucky Pet at Home Pet Services. With just a quick call, I had full peace of mind that my two furbabies and four parakeets would be in good, gentle hands. I was impressed with the thorough process from their questions, review of services being provided, sincere and caring attitude, and strong organization. Both Gary and Kaye were attentive and I had an opportunity to see their interaction with my pets when I got home. My babies absolutely loved them. I will definitely use them again if I end up in a similar situation. I highly recommend them!!!

I found this pet sitting service after getting recommendations from another neighborhood app…read more Several neighbors raved about them. They say they are ex-EMTs and I have two cats, one with a respiratory issue that requires a daily puff from an asthma inhaler. So pet sitting is a very necessary need for us when we go out of town (even for a night). When I contacted them, Gary (one of the owners) was nice and explained everything and seemed comfortable with the inhaler. We schedule a meet and greet and they never showed. Gary said it was tentative (I didn't get that impression when scheduled) and rescheduled another one. Both Gary and Kathy (the other owner) came to that meet and greet and we discussed the puffer and our needs and felt like we were on the same page. We did a road trip in May and they took care of the cats with daily 30 minute visits for a week. Actually, I scheduled ONE daily 30m block everyday that week, but they actually came multiple times a day (and night). Now, they didn't tell us in advance they were doing this. They didn't ask if that was OK and I had to call while on the road to figure out if there was and issue (they only did the daily report once so I had no idea and no other communication happened unless I called). I have doorbell cameras and pet cameras, so I can see if/when someone is in the house (all fully disclosed before service). They assured me all was fine and they just wanted to do extra checks on my asthma cat. OK....It was odd, but the cats were getting attention & meds, so great. When we got back lots of stuff was out of place and lights were on, which wasn't great, but all was fine so we thought we will try again. A couple months later I booked a daily visit for one day we were gone overnight. THEY NO SHOWED. They did not call, message or email. They did not answer any of my emails or messages. They have a portal and I can see Kathy (the owner) was schedule to come and did not. They STILL have not acknowledged any of my messages (it has been 5 days). My asthma kitty had a few episodes after the missed dose - which sucks. I just can't understand such a cold hearted and completely unprofessional company. These people seriously have a problem and should not be in pet care.

Where do I start Deana and her team have been a life saver…read more I had the daunting task to move two of my animals to Germany. Petrelocator took care of them with ease and perfection From communication to letting me know that they landed in Frankfurt I had the best experience. Would absolutely use again and very affordable also.​

Cassandra and the team at Pet Relocator were amazing! She answered any questions I had quickly and…read morewas incredibly helpful to me and my parents as we tried to get Bruce (my 10 year old cat) from Alabama to Australia. Even when we had mistakenly got the wrong carrier size, she helped resolve issues mid-transit, and Bruce arrived safely and on time and is adjusting wonderfully to life down under!