This location is a joke. I booked a cruise and flight in December and had to cancel the cruise. The…read morelocation canceled my flight without my approval and did not notify me until I looked at my itinerary online and noticed that it was canceled and got in contact with them. No notification from them at all. Aubrey Santillo was looking into getting the flight rebooked and in the meantime I spoke to Melissa (the manager) who is quite possibly the rudest human being I have ever spoken to. Basically said she was "trying to make it right" and did nothing. She was so ignorant that she hung up the phone on me. She has attitude and has no business working in the customer service industry. At this point I want nothing to do with Triple A. I advise you to never ever use this location, no employee, that I have dealt with is capable of doing their job.

Was a member for many years, used them twice to replace batteries in truck, great job! There in 30…read moreminutes and price was only $150 or less per incident, very reasonable... Then called for a blow out on interstate 80, west bound, mile marker 89.9 just past the Dubois exit. Was told they don't know where that is at! Would need to do some searching and call back. 2 hours later I changed the tire myself! They never called back or showed up. Pissed! Then three days later same thing happened again on interstate 71 in Ohio, never showed up so I changed tire myself again. At that point was so pissed I got all new tires and a years refund from those clowns, didn't renew this year as my new vehicles have auto towing included in service... Bye bye AAA!

Ayanna planned our first trip abroad and thought of everything. From expertly selected hotels, to…read moreblack car transportation to/from airports, to guided tours, we had a memorable anniversary trip exploring Rome, Florence, and Paris. 10/10 would have her assist us in planning another vacation.

Let me brag about my first trip out of the US... an All-Inclusive vacation to Montego Bay, Jamaica!…read more I knew nothing about going there! Ayanna from Luxe Travel & Tours, set me up with my airline tickets, transportation between the airport and resort and made sure I had a beautiful room at the resort and received VIP treatment while there. I arrived in Jamaica with someone waiting on me with a sign with my name on it to escort me to the VIP lounge. There I was able to have lunch and a drink while I waited for a person to escort me to the van to take me to my resort! Ayanna also let me know about all the excursions I could do while there. The trip was amazing and everything was already taken care of for me. All I had to do was show up and enjoy myself. When it was time to check out and head back to the airport, my transportation company was already waiting for me in the Lobby when I arrived. I can go on and on... the Trip was great. I highly recommend working with Ayanna and her team for your travel needs.

Travel Touch does a superb job of arranging vacations. I have used them for two trips to Australia…read moreand New Zealand as well as two to Caribbean island resorts. I am very pleased with their knowledge and attention to detail. While the Internet has dis intermediated many travel agencies- it is refreshing to have available the skills and insights of Travel Touch consultants to assist you plan and prepare for off the beaten path adventures.

Do not use this travel agency. The worst customer service ever! I worked with this agency for over…read morea week to plan my daughter's trip to Indonesia. They took her credit card information and were supposed to call back the same day with the final details. We never received a call. When I called the next day on the owner's cell phone, she rudely told me that she does not work on weekends and hung up on me. Interestingly enough, she had given her cell phone to my friend and said call anytime - difference, my friend's trip was triple the cost of my daughter's trip. The next communication was via a text message "tell your daughter to book her trip online, we can't match that price". So, they weren't going to make enough money off of us so they decided to take the credit card info and leave us hanging! Is that any way to run a small, local business. Do not trust them.

I very rarely take time to write reviews…read more But, being a lifelong resident of Pittsburgh, I am aware of the difficulties in finding reliable and affordable transportation to and from the airport. I was in dire straits when my brother informed me he needed a last minute, late night ride from the PGH airport to my mom's house for the holiday. I was under the weather, and he could not secure a confirmed ride from the typical ride share companies due to the last minute and after midnight arrival. I was thrilled when my search for last minute airport transportation connected me to Reliant. Not only was George, my contact who answered a direct dial available, but also he was knowledgeable, professional, friendly and funny. I was able to secure the ride for my brother immediately, and the fare was remarkably fair! I received updates on the pickup and delivery of my sibling and feel confident that Reliant has a solid service for typical and unique transportation needs. My brother, who is a world traveler, said that George has a clean car, was on time, didn't fall asleep at the wheel, knew shortcuts, engaged in yinzer babble, and declined an additional tip as I had already settled the bill. We will definitely call upon Reliant again. Thanks George! I truly am impressed with your service.

I was looking for a car service for a funeral on 25 July. Sent a request to another company through…read moreYelp and Yelp recommended that I send the request to multiple companies. Reliant was one of those companies. The first company (Integrity) responded within an hour of the request being made on 20 July. Waited a few days and received no response from Reliant for a quote. Booked Integrity and was very happy that I did. Much to my surprise on 2 August I receive a response from George. Hi, Thank you for inquiring about Reliant. We were unavailable. Calling ahead is advisable. Thank you! Here's our company information. Reliant Transportation Service 412-716-1636 emailreservation4me@gmail.com At this point why bother responding considering both the request and the event have happened more than a week ago? Oh to have a 100% response rate on yelp is the only thing that I could surmise. Honestly, if it takes a couple of weeks to inform someone that your service is not available even after that request was driven through yelp, then perhaps you should consider deactivating the "Request A Quote" feature on Yelp. If I wanted to talk to someone to book a service, I would go back to 1985, locate a White Pages phone book, and a push button landline phone and waste a few hours.