This is detailed. The initial interview went well. The lady was obviously well-trained for this job and very personable. Their office was well-appointed and the whole process seemed quite professional. I signed, knowing that 6 dates may not find a match. It was worth it to me if I could somehow find someone compatible who enjoyed the same things I enjoy and we could have fun together. I knew it was a long shot, but one I was willing to take. The company was told from day one that I had a full time job and was not available for calls until after 4:30 pm. I was never told that people would be calling me from California and there would only be a 1 hour window for us to connect via phone. They also never told me we could not communicate via email. That later became a real problem. I know about the scammers out there and how they prey on people, especially older ones. So, as a savvy person, I wanted to protect myself by recording all phone calls. In my state you can record with one party's knowledge. Someone called from California, not the state in which I had the interview. This seemed to me like a red flag that something was not on the up and up. I stated in that first call that the call was being recorded. Boy, did they bristle at that. The lady said I could be charged with a crime in California, because it requires both parties agree. So I asked her to agree. She denied with such fervor that I saw yet another red flag. Why are they calling from California? Why would they mind having their calls recorded? What are they going to say that could possibly cause them problems, unless they are doing things outside the law? Even telemarketers record every call. It really made worry. I gave them a lot of money. I said I would be happy corresponding mostly via email. She told me they did nothing by email, because it was too impersonal. I was then so glad that I was recording. I clearly stated to them that I would record every call and asked again about using email instead. That was denied, claiming it was too impersonal. Of course, I know it also allows tracking of what is said as proof of any illegalities. A few days after that, a lady called (we will call her Ms. M) who is, I suppose, a supervisor. She said no other representative would allow a recording, but she would. I answered, and she asked a few questions that I already answered in the personal interview. She told me she was trying to find a match for me. Otherwise, there seemed no purpose to the call. I again asked about email and it was refused. A week or so went by and I received a call from Ms. M, but was driving and had a dinner engagement with friends. By the time I got out, it was too late to call California. The next day, Ms. M called again, but this time I was driving home in a snowstorm and could not answer. I live in the mountains. The next day she called again. I don't know what happened, but we lost the call, I tried to call back, we lost that call, etc. Perhaps that was due to the weather. She immediately called back again to inform me that she knew the call had been dropped. So she had to know that I tried to answer. Then she stated that since I had refused to answer her calls numerous times (actually 2), they would put my account on hold. If you don't answer their call two times, they put your account on hold? That's rather ridiculous considering how much money you pay them. So much time after your account is put on hold they kick you out of the system and keep all your money. I received no information on how to remove that "hold" status. The red flags told me this could be a way for them to "get rid of me". All they had to do is time me out and keep my money for doing nothing. I immediately tried to call her back and got an answering machine stating no one was available. This was prior to the company closing time in California, so I knew they had to be working. I tried multiple times during the time they are open and received the same message. All these calls are recorded. In the calls, I clearly stated why I could not answer the calls and that I had tried multiple times to reach them. I demanded that I be removed from the "hold" status. I did this on a Thursday, so they would have been open to respond to my request on Friday. I had no phone calls from them on Friday. No attempt to remove my "hold" status. Friday I received an email stating that my account was put on hold. I responded to that email, again explaining why I could not answer due to the snowstorm and why the calls may have been dropped. I explained I had reached out to them, but was told no one was available. At this time, I stated that if I did not hear from them, I would see them in Magistrate Court and file a complaint with the Better Business Bureau and the Attorney Generals Office in both states. These are statements of fact. I will update as things continue, but feel people need to know this. read more

Please do your homework before meeting with a representative. They promise but don't deliver at all. You meet with a "matchmaker" aka scammer then you are turned over to another "matchmaker" out of state who then told me it was unlikely they would find a match for me. Haven't heard from them in several months. My fault but don't make the same mistake I did. Hey Thomas, maybe a class action suit?? read more

At the risk of stealing Donald Trump's phrase, "Losers and Suckers", I would like to apply it to this company. I was the SUCKER and although I paid for FIVE INTRODUCTIONS, after they sent me the THIRD HORRIFIC LOSER, I just decided to tell the truth, get kicked off their program and just leave the two remaining introductions just left on the table even though I had paid for them. Among the complaints: 1) you spend up to THREE Hours interviewing a person here in Albuquerque, just ASSUMING that she would BE your matchmaker; instead they pair you up with someone you've never seen or talked to; 2) I asked for a religious person and they sent me a freakazoid that spends six hours a week in Bible study at his church; I said a "divorced" person was OK and they send me a) a guy that had been divorced five times including once when he woke up in Mexico married to a woman he had met the night before and b) a guy that seemed so perfect, only to learn that he, as well, was TWICE DIVORCED and until I did the math of his kids' ages, never communicated it to me; and 3) when I pushed back with the third loser about his hateful behavior, due to my NASTY LANGUAGE, he forwarded it to our shared matchmaker, who then tried many times to call me but I blocked them. No one should EVER spend a FORTUNE ($3,000 in my case, and in the case of the poor third loser who apparently paid a whopping $6,000) for these Charletains. read more

o far so good. You can't blame the matchmakers for their pool. If you are in a rush to match with anyone use an online platform like Raya or Bumble. I wanted precision matchmaking and they have been honest and kind. It may take some time to find what I am looking for. I think those who fail this process are in a rush looking for instant gratification. Those who are successful are going to be willing to acceot that this is still Albuquerque and the pool of people is what it is. They are refusing to match me with less than I deserve. In fact when I said I would be willing to date one inch shorter than myself and they laughed and said they would never match me with someone shorter unless ai was rushing. If ai am patient they will find me exactly what I am looking for. I believe them. Because nithing comes instantly. The negatuve reviews I have seen have all been in a voice of impatience and a haughty attitude. My assumption is that anyone looking for instant gratification will be as unhappy with this process as they are overall in life. read more