What an absolute JOKE of a business. The owner, Brady is easily one of the WORST communicators…read moreyou'll ever work with and the only thing you can rely on him for is to waste your time and lower your credit. He had me waiting to see if I was approved for a mortgage loan for almost a month ... and he still wouldn't return my phone calls or emails, or let me know if I was approved for the loan or not. Do yourself a favor and go with a national mortgage company like Better Mortgage. They had an answer for me the same day I applied and they were unbelievably professional and helpful.

Brady and the First Class Mortgage staff provided a PHENOMENAL experience for us from day 1. This…read morewas the second time we've refinanced and it has been the best experience we've ever had. We had a great 30-year rate already, but we wanted to take advantage of the low rates. I called and checked online with 7 different mortgage companies and I'm so thankful we chose First Class Mortgage. Not only did they offer the best rate and lowest closing costs of the other companies, but they offered assurance that if the loan process took longer than expected (which is common with the low interest rates right now), they would take care of it and we wouldn't have to pay extra to continue locking in the rate. This was something none of the other companies were willing to do. Thankfully, their team processed our loan as quickly as possible. They made the process so very simple; we were able to do everything except the closing (which was also perfect) in person. They were clear about everything from the beginning and answered every question we had. They communicated with us every step of the way so that there were no surprises. To top it all off, despite telling us our rate would be locked in and couldn't be reduced, their team was able to get our rate down from 2.375% to 2.25%! WOW! Thanks to them, we are paying almost the same monthly amount...but will pay it off 7 years earlier! We are incredibly grateful for everything they have done. Thank you to Brady, Lisa, Nate, and Austin for a FIRST CLASS experience in every possible way. We are very excited about the money we'll save over the next 15 years. :)

Keena is a very hardworking and solution based loan officer, her and her team will do anything it…read moretakes to get the job done right.

From the owner: Condo Expert, First Time Homebuyers, Professional Athlete Loansread more

Cari Lugeanbeal from this office was the loan originator for us with a recent purchase. We cannot…read morerecommend her highly enough! Cari was professional, knowledgeable and willing to answer questions at almost any time day or night. When our closing was delayed a day (something that was 100% NOT her fault) she talked us through several things and helped us not freak out! At the closing she showed up in person, was incredibly enthusiastic and happy for us and also had a small gift! Really a 5 star experience!

I recommend Al Coleman at Mortgages Unlimited, his years of experience and knowledge about the…read moremortgage process will help guide you through the increasingly complex process. Al works from start to finish, and is available to answer any questions you may have along the way. He's helped several of our clients purchase homes

Dan was my loan officer for my recent condo purchase in downtown Minneapolis. Everything was done…read moreonline and the process was very effortless. Dan followed up throughout the process from beginning to end. I have since referred clients to Dan. I highly recommend Dan as your mortgage broker.

Dan is my go to Loan Officer! He goes over and above for his clients and keeps me updated…read morethroughout the loan process. He is very flexible with his schedule and has several different markets to ensure his clients get the best rate! I would highly recommend Dan, he is very knowledgeable, thinks outside the box and has years of experience!

I have never written a Yelp review before, however the negative experience my super-elderly father…read moreand I had at the Maple Grove branch compelled me to do so. I was assisting my father with getting his address changed, getting a copy of a statement he had not received & renewing a CD that had matured that day. The teller said we had to make an appointment with a banker to renew the CD & that the soonest appointment was in an hour & 10 minutes. We decided to take that appointment & wait in the lobby. The lobby has exactly 2 chairs, so it's SRO for most of the people waiting to see a banker. (Thankfully a woman gave up her chair for my Dad.) The bankers' office walls that face the lobby are floor to ceiling glass, such that it is easy to see what is going on in each office. In one of the offices a woman sat at her desk intently scrolling her phone. In another, 2 women were chatting, obviously not about business because we could easily hear them from where we were. After we waited an hour and 20 minutes, my Dad's frustration led him to return to the teller to complain. Only then did anyone else pay attention to him & tell him he could see a banker now. My Dad pulled his money from his Blaze accounts & closed them due to how he felt he was treated. If you are looking for a credit union for your banking, I'd suggest you avoid Blaze.

I have been with the credit union forever and when we switch over to spire credit union, I was…read morecautious seeing that SPIRE what's new to me and thought it would be a lengthy process to set up checking and savings with them. The staff is unreal and thorough. and help me with my other baking needs. They were very efficient and fast in helping me. I highly recommend SPIRE credit union the staff there are amazing.

I cannot find words to express my trust for Rebekah Becker. Rebekah helped me purchase a farm in…read moreforeclosure.( My Son and family were renting ) My local credit union owned the farm and were completely unethical and deceitful in their idea of my financing the farm with them. Rebekah came to my aid and represented me in a way that was good MY future. The farm purchase worked out so well that we just refinanced it for a lower interest rate on a 15 year contract. Rebekah talked me through the whole process. She cares about what is good for me - and my family. There are not enough stars for her! Your are a Rock Star Rebekah! Very Thankful, Donna S - Cambridge Mn.

From the owner: We specialize in helping individuals obtain home financing for the purchase of a new home or…read morerefinancing an existing mortgage. We offer exceptional customer service and always make sure our customers know what they are doing during the home buying process and why. We offer low down payment options with low lender costs and great interest rates. Your experience can all be handled online or via email for your convince or in our office location during business hours. At PrimeLending, we are Home Loans Made Simple®. We've helped people buy, refinance and renovate their homes for three decades. Our loan officers provide personal attention and support every step of the way. The views expressed on this site are those of the individual author and do not necessarily represent those of PlainsCapital or its subsidiaries. Equal Housing Lender

If you want to have a great deal with fast closing window, choose this one! I tried a lot of…read moredifferent places this year and I got hundreds of scam looking phone calls for months and nearly gave up, until I run into an ad in FB for loan factory. I tried without much expectation, but they closed for me within a months with the best rate I had heard from and a very reasonable fee. So transparent. Love it!

A great team works. Fast response& processed. Thank you very much to help me closing my house in 1…read moremonth.

they made me fill out a loan and go threw so much paper work just to ghost me and leave me high and…read moredry. Never responded after I did all the work they needed me to do.

I needed to get my 1098 for taxes, called their customer service 5+ times and got passed around…read more Tried getting it myself online and they couldn't help me get into my account. If your looking for a loan, look elsewhere.

Tonya was able to work closely with our realtor to inform us when we qualify for a mortgage. We…read morepreviously had a foreclosure on our home in another state and she was able let us know how long it was before we qualified. We then started to work on that qualifying timeline and closed on the home that we wanted. She was then able to assist in locking in a great interest rate. We enjoyed working with Tonya as part of the team with our realtor to find our new home.

From the owner: Do you have equity in your home? Want to make that equity work for you and update your property,…read morepay off other debts or use that to move to your new home?

I would never do business with this company again…read more I came to Guardian to refinance a condo that I own in Minneapolis. I began the refinance process in April and was supposed to close within 90 days. I left my rate "floating" because I would have needed a relatively long lock to get me through the estimated closing date. My loan officer, who I had worked with from the start of my application, told me that he was going to lock my loan as soon as my conditions for closing were cleared. Apparently, sometime in May, the loan officer I had been working with was fired or quit. I never received an e-mail or a call letting me know that my loan officer, who I had been discussing locking with, was no longer with the company. Moreover, no one ever contacted me to tell me, that rates were starting to go up. In fact, I did not hear from anyone until I realized that a significant amount of time had passed and e-mailed the processor to find out when I could expect to close. The processor then referred me to someone to "discuss my lock options." Clearly, she realized the ball had been dropped and sent me to the branch manager to clean things up. Instead of being apologetic, or even polite, I got a series of one sentence e-mails from the manager that, in short, told me that it was my fault for not contacting the company to lock my rate. She further told me that, not only were rates higher, they could no longer offer me the same terms that I had been looking for all along. I used to be a loan officer, and I understand how the business works. I understand that rates change and no one has a crystal ball. But I do not understand how a company can fire one of its loan officers (or they quit) and then the company does not even bother to contact the loan officer's customers to make sure that the customer's loan is progressing properly. Perhaps it would make sense to assign a new loan officer to the file and contact the borrower if rates start to climb. But that's just me. I also do not understand how the manager then feels it is appropriate to not only not apologize or make any attempt to make the customer happy (I mean, not even a "we'll waive one or our numerous $300 fees") but to tell the customer that it is the customer's fault because "she would never recommend floating a rate." Bottom line, there are a lot of mortgage companies out there. Choose one that treats its customers better.

If you're thinking about purchasing a home or refinancing be sure to contact Chad Kingbay with…read moreGuardian Financial. We've referred several clients his way, and all have closed on time with out any issues.