Stone Tree Design made our updating the kitchen project so much easier! Breckin was friendly and…read moreknowledgeable and a great help in deciding materials and color. We definitely will be using them again!

Stone-Tree has shown they are NOT a reliable company to work with. The owner, Jon Hadley, refused…read moreto submit a claim for defective tiles. He kept blaming the "problem" on the subfloor because our home was built in the 1970's, and his NEW (never before used by Stone-Tee) installer was not able to level the floor properly. After much insistence by us, and resistance by Jon Hoadley the owner, two floor reps were brought in to inspect the floor, and determined the floor tiles were "cupped", which is a term for defective. Everything needs to be removed so we can start over. Stone-Tree is STONE-DEAF when it comes to problems created by their hired contractors and miscommunications within their own organization. They have not contacted us regarding refunding our deposit and payment for damages. The following letter was sent via certified mail: 01/10/2024 Stone Tree Design Center 27875 MN Highway 65 N. Isanti, MN 55040 Attn: Jon Hoadley RE: Defective Flooring and Faulty Installation Refund We understand the LVP flooring installed in our home was deemed "cupped" and a credit has been issued to your business to replace the product, as well as for tear-out and replacement labor. Due to your lack of interest and response to our many concerns during the flooring installation process, including the mention several times of "defective tiles" (which you refused to acknowledge), we no longer consider you a "trusted flooring company" and, therefore, no longer require your services to remediate the problems you and your hired sub-contractor created. The correct repair would be to remove ALL of the 3/8" underlayment and replace it with ¼", at great expense, throughout the kitchen, dining room, hallway to the basement, and family room entry area in front of the service door; however, this would create additional problems (removing granite countertops, removing cabinets, disconnect plumbing, etc., and eventually replacing everything) of which we have no desire to undertake at this time . Per text message from Breckin August 23rd, "He's going to pick up ¼ inch!", was the response to Connie's phone call to Breckin, regarding the underlayment thickness the installer should be picking up at the lumber yard. He had a different idea that didn't work out. The underlayment used was 3/8", not the ¼" that was requested by us, and confirmed by Breckin. Patches are uneven, creating more problems rather than solving them. Chairs wobble in the dining room, in the family room entry way, and at the end of the kitchen island. Floors slope and dip well beyond acceptable tolerances for warranty coverage. Edging cuts are uneven, the floor tiles are warped, and transitions are very poorly cut and installed! The underlayment in front of the family room entry must be removed in order to amend several major issues in that area - to bring the floor back down to carpet level, to leave room for the service door to fit back in place, and to remove the major hump and slope caused by improper underlayment thickness and installation. Our entry door needed to be cut down to accommodate the current 3/8" underlayment plus floor tile thickness. A new door will need to be purchased to fit back into the original opening. Page 2 As you know, custom kitchen cabinetry was installed between the underlayment going down and floor tile placement. The NEW solid wood end panel covering the refrigerator was damaged by the installer you hired, using a dull saw blade. Leaving it "as-is" or covering it with quarter round molding are not acceptable "solutions". The cost to replace is $390.36. We were told, in error, that we needed to remove a perfectly good ten foot solid Oak stair nose at the edge of the dining room. The cost to replace is $200.00. The re-do of this project entails more than just pulling up vinyl tiles and installing new tiles. It includes removal of all the tiles throughout the kitchen, dining room, family room entryway and small hallway to the basement, partial removal of underlayment, additional work to re-level the floor, re-install new flooring, removing and replacing appliances, and more cleanup. The additional time and overall mess is a major inconvenience, especially the second time around. Considering all of the above, but possibly not everything, please issue a refund check for the following items: -Deposit of $2,000 -Remove and dispose of defective LVT: 480.48 sf x $3.00 = $1,441.44 -Remove 3/8" underlayment at family room entry area: $700.00 -Replacement damaged refrigerator end panel: $390.36 -Replacement oak stair nose between dining and living rooms: $200.00 TOTAL REFUND: $4,731.80 Please send a check to our home address by return mail in order that we may continue and finally finish our remodeling project. The above letter was sent via certified mail; however, no response, nor refund, has been received as of March 12,2024. Joe & Connie T.

Best locksmith ever,showed up when he said ,very good job will use him again and recommend him to…read moreothers

After losing my car keys I called around.. three phone calls later ... I spoke with Derek and he…read moresaid he could be there within the hour.. he made it there within 45 minutes .. and he was the best priced.. thanks again!!!

I've known Michael for many years and have always known him to be a very creative, hard working and…read morehonest person. His background in the construction industry really helps him as he works on his Chief Architect 2D and 3D CAD Drawings. he also does an exceptional job with realistic renderings. Michael is also good trainer for Chief Architect.

The owner, John Koppi called me at 720 when i was on way to work. He came out because I used Angies…read morelist to get quotes. It's ultimately my fault for paying him before seeing job, he left the dangling branch hovering over driveway. ( dangling branch was in our agreement) Very hard to contact and have come out. Told me he'd be here at 7 am in Saturday and then came at 1230 pm, Refused to take it down unless I paid more.

Quick quote and turnaround for my tree removal. However, their equipment cracked my driveway pretty…read morebad and he has refused to do anything about it.

Reid and his guys did a fantastic job doing our garage apron and sidewalk. Looks amazing!read more

Reid and his team did a great job pouring my concrete patio. The entire process was well…read morecommunicated out and flawlessly executed.

Of course, my a/c was out when I turned on for first time of the season (Memorial weekend). I…read morecalled Tuesday & Brandon was out right away Wednesday morning ... unfortunately, it was determined that my 23-yr-old unit was DOA & resuscitation efforts were futile. With absolutely no pressure, I was offered several replacement options & price ranges ~ and work was done/installed & cooling wonderfully by 1pm today (Thurs). Wonderful from start to end ~ would give 10 stars if I could!

Had multiply companies reply back on quotes for updating our 26 yr old furnace and air conditioner…read more Brandon the owner sat down and discussed all options and answered all questions. His team, along with him showed up promptly and install went perfect, leaving it cleaner than when they showed up. Very competitive on pricing as well. Do yourself a favor, give them an opportunity to earn your trust and business

It was a blessing to have Brenda give my home a good once over from top to bottom as needed. Her…read moreprice was very reasonable. Will be using her again.