I needed to see Dr. O'Brion post trauma and have some "work" done. The doctor and staff were very…read moreprofessional and extremely knowledgeable and friendly to me. I was still hurting and nervous but was put at ease and what needed to be done was done as painlessly as possible. The x-ray people were gentle both before and after the procedure and then I was given directions to occupational therapy for splitting. I really can't say enough good things about my experience. My follow up appointments have been the same and I feel that I am in good and caring hands .

The staff at Lexington is very professional and friendly. They were considerate enough to still see…read moreme when I was late after going to the wrong office. I really appreciated that. I saw Physician Assistant specialist Jill Lapasta for shoulder pain after a fall. She did a physical exam and assured me that I did not need surgery. The pain was incredible, though, and two weeks later I saw her again and got a cortisone shot, which did nothing. She prescribed RX ibuprofen and made a follow up appointment for a month. In the meantime, I was still in so much pain that I saw my primary physician who also thought I did not need surgery, but told me to get a second opinion and wrote me a script for PT. To be fair to Jill Lapasta, I saw another orthopedic surgeon who also did a physical exam and told me there was no point in an MRI because I did not have a tear, and I went through five weeks of PT until I finally called in and said that something was wrong. I was in more and more pain. He finally ordered an MRI and I had a full tear along with a bicep tendon that needed to be moved. I don't know the technical terms, but this was not a small tear. It was rated as medium and I absolutely needed surgery. I feel like a simple MRI, especially after I went back in so much pain would have been in order. I think after the cortisone shot did not help, that test should have been ordered. Probably before. I will say that I found Jill Lapasta to be very caring and she did see me back after that two weeks. She clearly cares about her patients and I liked her a lot, but this was a miss that cost me four months of pain that could all have been avoided with a simple MRI. I did call and leave a message so that she knew what the outcome was and hopefully this will not happen to someone else. I have read the reviews on the other surgeons in the practice and I am certain that this is a quality team of surgeons. I feel bad that this rating will apply to the whole practice, but hopefully anyone who reads this will understand the rating.

Dr. Guy, what can I say? This Doctor took care of my 15 year old son like he was his child…read more Christian Felder had total three knee surgeries by the time he was 16 years old. Dr. Guy was superb in everything he did. He even had a nick name for Christian. My mom loved Dr. Guy said how caring, professional , genuine, intelligent he was. He is very serious about his job. He actually cares about his patients. He has excitement when he comes into the room, he greets you with this big, giant smile. I've never seen a doctor such as Dr. JEFFREY GUY. He is one of a kind. My son now has ankle problems, I don't want anyone else but Dr. GUY working on him.

Dr Guy is amazing. His level of compassion and competence are parred with his passion for his…read morepractice. You can be assured you are in the company of a gifted surgeon. His talent level is a gift from above. The best part of the experience you will encounter is the entire staff has the same purpose and mission. To take care of you the patient. Thank you for taking care of me in a professional manner.

Well don't break a leg to try out their service but if you do they will take care of you. Probably…read morethe best experience ever going to a doctor. They are super nice and professional. What's amazing is how quickly they see you and get you along your way. It's probably faster than going to a drive thru at a restaurant. Unfortunately I broke my wrist but thankfully I came to the right place for care.

Dr. Lee's procedure to repair my elderly mother in law's broken went well. The first two post op…read moreappointments aligned with the higher star ratings. The visit today was the polar opposite. Dr. Lee was short tempered, appeared to be rushed and was highly disrespectful to my mother in law. It is known by all that she is hard of hearing. During the visit she asked a question to which she did not hear Dr. lee's reply the 1st time; about her shoulder pain most likely being arthritis . She posed the question again to which he responded, and I quote, "I just told you it's arthritis!". This followed him telling my husband "she drove before surgery, so she can drive again now!"when he asked about additional( medically identified by Dr.Lee) in home PT visit vs in office PT visits. My husband over looked the first curt response to him by dr. Lee and brushed it off as Dr.Lee having a bad day. However, the reply to his mom could not be excused. We are done with Dr. Lee & will find another provider.

Easy to get an apt, very nice clean facility…read more Dr Holmes arrived at 1130 appt, my appt was at 10:15. Didn't see Assistant until 10:55, Xray 11:10. Very slow service, nothing unusual with going to the Dr. The office was busy the day I went. Very professional, Dr Holmes has good bedside mannerism, let's the patient actually discuss the issue. He gave me good options for my issue. I will use Dr Holmes in the future if needed.

Right Elbow Tendentious: I had a horrible experience with…read morethis Dr. McFadden. The nursing staff at the facility is fantastic!! It was just this doctor. I was scheduled for surgery and was uncomfortable with some of the practices of the PA due to my lack of knowledge on the situation. All I know is that after the cortisone shots were administered my situation became worse. I did not want to be cut open until I found out why my situation had become worse after the shots. I was also concerned that when I spoke with Dr. McFadden for the first time about my elbow, he was unaware that I had an MRI done and was already discussing surgery. When he opened my MRI, at my request, he told me that he could see the problem, but it wasn't the worst he'd seen. Still surgery was the next step. The surgery was schedule for 2 days later. I had to cancel my first surgery appointment because I had to pay 20% upfront (that was told to me by the nursing staff) and it being the end of the month, I didn't have the money until the 1st of the following month. Also, 2 days was too quick of a turn around to have my wife take off of work to drive me to the facilities and home. On the day of the rescheduled surgery I fasted the night before, had the requested clothing on, and had my wife take vacation from work to drive me to surgery and remain with me for 2 days afterward as requested. I was fully ready to have the procedure done. Since I was the first surgery of the day, Dr. McFadden was not in yet and I had to wait for him to come in to speak with him. He came into the facility and was irate that I was not already prepped for surgery. The conversation did not go well and when I expressed my concerns of my diagnose and the medical practices of his team, I was meet with hostility and anger. I am the patient and have every right to feel comfortable before someone cuts my body open. However, when I told Dr. McFadden that I was feeling uncomfortable with the procedure until I have better answers on why my situation became worse after the shots, he told me I put him behind schedule and that I am wasting his time. He expressed his frustration that I didn't want to proceed that day with the surgery by stating "You've cancelled on me twice now" again the first cancellation was because I didn't have the money to pay upfront or enough time for my wife to take off of work. He then told me my elbow got worse because it just got worse and then said, "just don't do anything then". I asked why he didn't know I had an MRI done and he said, "I don't need and MRI to know you need this surgery" So why take the MRI??? I asked myself afterward.... He told me to reschedule for another day. When I was walking up to the desk to reschedule, he stopped me and said "you know what? Don't reschedule! Just find yourself another Doctor! To which I replied "OK" and peacefully walked out. I don't know this to be a fact, but this entire event made me feel as if Dr. McFadden and the entire USC-Ortho Center didn't care one bit about my health, but simply wanted to cash in on a seemingly unnecessary MRI and surgery. Also, they had no empathy for patients that may be feeling uncomfortable with surgery. I had legitimate questions but what if I were a someone who had never had surgery before and was terrified about being cut open?!?!? Would they be treated the same way?!?!? Every patient has the right to ask question and be comfortable with surgery. They don't have to blindly take the word of a doctor because they went to medical school. I have too many people that I know tell me that after surgery they were worse off because they just went with what the doctor said. I was in the Army for 6 years and know a thing or two about botched surgeries. This is completely unacceptable, and I will not rest until this man is properly reprimanded for these actions. No one should ever feel bullied into having surgery or chastised for questioning a doctor's diagnosis. EVER!!!!

After a work injury, I was able to get in here within a few days which was very exciting. Everyone…read morethat I talked to on the phone was very nice and helpful. Getting to the location they let us get in a little early and get stays done. We were taken to a room and only had to wait for a few minutes before the doctor came in. Dr.Da Silva came in and was very nice and was able to hear what happened and what we had already done. He knew what we thought the next step was and was in agreement with us as well. I had a brace and he was able to have someone fit it properly but it was a great brace he had said. We are working on getting the MRI done and having a follow-up appointment with him to see what the next steps are going forward. The ladies at the front were very nice and welcoming we never had to wait for more tehna like a few minutes which was very helpful. I have never loved going to the doctors before but the nurses were very caring and went slow and explained everything to me as we went.

Best surgical experience I've had, not that I'm some kind of connoisseur of surgeries. My Surgeon…read morewas Dr. Gross. I can't say enough about Dr. Gross. He is kind, compassionate, informative and highly skilled. I traveled from Florida to have Dr. Gross do my hip. The facility was state of the art, the reovery room was a suite in the hotel acrosss the street. Nurses would come by to check on me. I give Dr. Gross, his staff and facility 5 scalpels out of f5

With meeting Dr. Andrew Piasecki I'm impressed. He was very truthful. Hopefully we can figure out…read morewhy my previous surgeries didn't go so well. (he was not the doctor that did those). I'm hoping by running some new tests and checking certain things we can come with an answer.

The NE office is very efficient and staff are personable and helpful. Dr Gale and her nurse Ariel…read morewere amazing! Highly recommend this practice.

I've been here for two different doctor's appointments and always find it clean and well…read moremaintained. Usually there is someone at the main reception desk who can direct you to your doctor's office. There is a walk in clinic as well. Each doctor has their own receptionist and wait times can vary in that respect. I like going there even though it is not as near as other offices.

Typical medical front desk staff who have attitudes…read more Used the UHC app to find an orthopedic surgeon to ensure they took our insurance. I call to make an appointment just for them to say they don't accept our insurance. I inform the front desk I found them directly through UHC so they should, just for the lady to state that they don't and UHC has them listed wrong. That's like saying it's googles fault their address is wrong. I'm so sick of doctors offices refusing to take responsibility for having their information up to date within insurance providers sites. It is not the patients responsibility to make sure doctor offices do their job to keep their information correct.

I was treated at the longs pond location by Lauren Montgomery and unfortunately she shouldn't be in…read morethis position. After I suffered a slip and fall accident at home on Memorial Day she didn't document my injury properly by intention as other therapist noticed when I said something. I went to the ER only after being mocked by her for slurring my speech apparently due to the head trauma and concussion. AT NO TIME WAS I INSTRUCTED OR INFORMED that I was suffering a concussion. She isn't a trusted provider or professional to be in this position in my opinion. Other employees went along with her treatment as well of me and joked about my fall. STAY AWAY and watch your elders carefully around this place. They have now moved and are in Lexington off 6

This place is excellent. Everyone is so helpful and friendly. I came to them with a broke back and…read morebroken femur with metal plates and screws. When I came in it could barely use my walker. I had therapy for about 3 months. They never gave up on me. It was pain a lot of times, but in the end, it was worth it. I came in with a walker and I left cane free. Jeremy Bishop and Kalyn Free were my therapist. They were excellent. I just went back to work because of their hardwork with me. Thank you. Kendall

Came in for bilateral knee pain and swelling. The office staff was nice. The doctor explained…read moreeverything and answered all my questions

Staff was very friendly, Didn't have to wait very long at all for my appointment. Had all my…read moreinformation ready when I got there