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    The Mortgage Link

    3.0 (2 reviews)

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    The Tuttle Group

    The Tuttle Group

    (33 reviews)

    North Dallas

    TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

    We were looking to buy a second home and worked with Andy and Annie. The walked us through our…read moreoptions and were very thorough and knowledgeable. They provided very detailed presentations and walked us through them and answered all of our questions. I would highly recommend Andy and team.

    Churchill Mortgage - Dallas

    Churchill Mortgage - Dallas

    (10 reviews)

    North Dallas

    I can no longer recommend Churchill Mortgage because within less than 2 years, they've passed us…read moreoff to another loan provider. We had to get acquainted with all new people, a website, and update a bunch of information as well as insurance that was very stressful and completely out of our control. We chose Churchill because they came highly recommend from Dave Ramsey. We never missed a payment and were on the fast-track to pay our house off in under 4 years but I guess Churchill saw this as an opportunity to rid us off since we weren't a "profitable loan" they could feed off the interest for 15+ years. They also acted like this was a norm in the mortgage business, reassuring us with a high-quality video and emails that everything is a-okay, but I've been through 3 different homes and loans in over 10 years and had NEVER been passed off to a new lender until now. This all just came out of no where and we did not appreciate it at all!!

    Mason and the team at Churchill Mortgage were recommended to us by our realtor and I am so thankful…read morethat he did. They are a first-class organization that makes the normally extremely complicated process of buying a home simple and straightforward. They handle everything on the front end so you can ensure you're pre-approved before you ever go into negotiations. It's also handled digitally which means that it is quick and easy. If I ever had a question, they were there with an answer. They work extremely hard and are completely customer-centric. They even sent us a couple of pizzas the day we moved into our new house which was a blessing after a long day of moving. In the end, if you're looking for a great partner to help you through the process of buying a home, look no further.

    Van Poole Properties Group  Keller Williams

    Van Poole Properties Group Keller Williams

    (86 reviews)

    North Dallas

    Working with Brian & John was truly an exceptional experience. I was still living in California…read morewhile purchasing my home in Texas, and they made the entire process smoother than I ever imagined. Their professionalism, patience, and dedication went far beyond my expectations. What stood out most: Attentive: They listened carefully to what I wanted and always looked out for my best interests. Communicated Well: I never felt out of the loop--they kept me updated every step of the way. Completed Virtual Showings: Since I couldn't be there in person, they handled virtual tours flawlessly, giving me full confidence in my decisions. Would never use another team: Their service was so exceptional that I honestly can't imagine working with anyone else. If you're looking for a team that delivers top-tier service, especially from afar, Brian & John are the absolute best. Highly recommend!

    Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

    Neighborhood Credit Union

    Neighborhood Credit Union

    (77 reviews)

    North Dallas

    *UPDATE* Credit union contacted me and fixed the issue. THANK YOU!!!!!…read more I refinanced my loan with MYNCU and it was honestly one of the worst experiences I've had. They advertise a promotion for a free cruise, but don't clearly explain how to actually claim it. When I finally asked, I was told I had to go all the way to North Dallas to pick up the certificate -- I live in Arlington, so that's not exactly convenient. On top of that, they were requesting updated car insurance coverage, but only communicated through paper mail -- no calls, no proactive outreach. I kept sending what I thought they needed for months, only to later find out it wasn't correct. Instead of helping clarify, they just added an extra $130 to my car payment to cover insurance. As a longtime customer 20+ years, I expected better communication. A simple call explaining what was needed would have made all the difference. I'm planning to purchase a second car soon, and based on this experience, I will not be using MYNCU ever for an auto loan.

    See the many 1 star reviews? They are real. Chat the CEO, has zero control over his employees. Even…read morewhen he is provided exact information rather than exhibit good sense and declare he will get to the bottom of the problem, instead he passes you off to someone else! The credit union made several mistakes. One more that a $1,000.00 addition mistake to a note balance. When there was no way around the mistake it was corrected without so much as we are sorry for the pain and loss of my time getting the mistake corrected. Then in the end they would not service me in a branch! Why? Because after 6 months of pain I told the branch manager in no uncertain terms I was sick of issue not being resolved. At which point I was told to deal with everything by phone, I was no longer allowed in a branch. THERE was zero threat, only a very definite enough already! Directly to the branch manager face. Beware....

    The Mortgage Link - mortgagelenders - Updated June 2026

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