I called today to ask about get the action on my guitar lowered. Keep in mind that I am a beginner…read moreand know very little about this stuff. The person who answered the phone was far from helpful. He was condescending and rude and ultimately did not answer my questions. Instead, he cackled when I asked clarifying questions and responded with sarcastic answers. I will NOT be taking my business here and did not appreciate the customer service or lack thereof.

I love Corson Music! The staff is always friendly and helpful. I've bought two guitars from this…read morelocation and two from the location in Champaign, my experience has always been great! Their prices are very competetive- matching the big online music retailers. They have a very good variety of instruments and a pretty decent variety of accessories and amps. My only complaint is that they don't have much in the way of sheet music/song books. If you're looking to pick up a guitar or bass I strongly recommend checking out Corson!

I am an adult learner who decided to take ukele lessons. Bill Kirby has been my instructor and he…read morehas been amazing. The half hour lesson flies by! Bill is great at finding music I enjoy playing. I couldn't be happier with my choice to take lessons here at Champaign School of music!

My son has been taking guitar here for, gosh, at least two years. His progress has been great, and…read morejust as importantly, my son likes going to lessons very much. Bob, his teacher, is a mellow and talented guy, happy to follow my son's lead. Consequently, they started out learning different riffs and songs, and gradually Bob got my son to appreciate the importance of scales. So now I also hear him playing scales. It's a real joy to hear him playing his electric guitar even late into the night because it sounds so good.

I took my guitar in to Geoff the guitar tech and he fixed my guitar in just minutes. He is very…read moreknowledgeable and experienced. The whole staff is great, thanks everyone!

I was looking for a Boss katana 50 MKII amplifier that I saw online several of them. I contacted…read moreone of your salesmen and I was told they had none in stock????? I went to another guitar store out of state by phone and found they had several. All your salesman was trying to sell me a brand new MKII gen 50 amp he probably never looked or even cared about looking in the system for inventory. Well, I will never buy anything from this store for sure and I will spread the news to all of my musician friends not to deal with this store period.

Our son has taken lesson from Sam for three years and loves it! Sam is patient and exacting with…read morehis students. As a non-musician, I was unfamiliar with the process of learning an instrument. Sam expects parents to be active participants in practicing, to take notes at lessons, and help students learn responsibility. In group classes with other musicians, Sam enthusiastically encourages a broad range of abilities and levels. He also models how students should support and interact with each other by giving positive feedback and taking turns. Sam stresses listening to the instrument and to the teacher. As a parent, I am impressed with Sam's efficiency - he always has materials ready to go and starts and ends on time. Our son started cello at age 4 with a free trial lesson with Sam. I recommend that anyone interested in cello in the C-U area try Sam first!

My five year old has been taking cello lessons from Sam for a year. We are very pleased. My son is…read morelearning so much about music and self control and he is so proud of himself. Sam puts a lot of time and skill I to planning his cello program and his students like and respect him.

The Piano Shop is a business that sells pianos and moves them, so some of the above questions were…read morenot applicable. I have a baby grand I needed to have moved several feet away from a bow window that I needed to have replaced so the workmen needed the clearance to take the old window out and put the new one in without damaging the piano. Then after the window work is complete, the piano has to be moved back into place. The Piano Shop were prompt, efficient, and I am very happy with the care they took with my piano, and with the price for the two trips.

After recently moving my elderly mother to Champaign, where we live, we decided to take the piano…read moreshe was given as a child back in the 1940s. Since we needed to have it moved from her house to ours anyway, I sent an inquiry to The Piano Shop. Their website offers piano moving, repairs, and restoration. The piano has been taken care of throughout its lifetime but is out of tune; otherwise, it's fine for us and this seemed like the time to at least have it checked out for anything that could be done to tune it, etc. We have no grand expectations but want to keep it. When a woman from The Piano Shop responded to my inquiry, she began the call by saying, "I have nothing but bad news for you. Lester pianos were low quality pianos when they were made and this one is at the end of its life. You need to just walk away or find someone to take it to a dump." Yes, I kid you not, these were her opening words, my introduction to The Piano Shop. I told her I was not about to 'walk away' from a piano that's been in the family since the 40s (we are not concert pianists or Steinway owners, but maybe that's the clientele The Piano Shop prefers). She proceeded to tell me "We are only licensed to move pianos in Illinois." I told her we ARE in Illinois, right in Champaign. She actually tried to argue and, in an irritated tone one might use with a misbehaving 3-year-old, said, "No, the piano is in Indiana". She hadn't read the message properly, which clearly stated it had been moved to Champaign. After a short silence, she replied that she now saw that that was the case and said they would be able to move it for us for $175. I am totally willing to pay that, but it isn't going to be to The Piano Shop. After that insulting, smug interaction, I'd take the thing apart and haul it in my car before I'd hire them. If you are in the market for a snooty, condescending piano service, you're in luck. Perhaps The Piano Shop should consider updating their website to include the verbiage "We only accept work on expensive pianos that we deem worth it."