I had an old watch that I quit wearing because the battery was dead. It got knocked around and…read moremoved around a lot over the years. I took it in for a good cleaning and battery replacement. Best 25 bucks I ever spent. It is like new. I did not buy any jewelry. I am very pleased with their customer service. A very professional jeweler.

I cannot say enough about how thankful I am I found Jamie and Champaign Jewelers. I had very bad…read moreexperiences with two other jewelers in town, causing me to be empty-fingered at my wedding, and my wedding ring damaged from a simple resize. Jamie listened to all of my ideas about designing my ring, answered all of our questions openly and honestly, gave her professional opinion when I wanted it, remained excited and supportive throughout the process, and worked behind the scenes to make me the perfect ring. And all of this, extremely efficiently! With others, I was told my ideas would not look good, pressured, lied to, and they were not even going to make any proofs of my ring! Getting a wax proof seemed to be standard at Champaign Jewelers, and had it not been perfect, Jamie would have had no problem sending feedback to make sure it was. She even researched where one of my rings came from so that same supplier could help match my custom ring's details! They also fixed the prior damage to my wedding ring! Every time we went into Champaign Jewelers, we felt welcomed, at ease, listened to, and appreciated. We had a wonderful experience, and will never even THINK about going anywhere else ever again! Had I come here initially, I would have had my gorgeous, complete set well before my wedding, and a lot of saved stress.

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!

I had some gemstones from my grandmother (who passed) that I wanted re-set into something I would…read moreactually wear. They took stones from a pair of earrings and a necklace and put them in a beautiful ring. The customer service is excellent! I would highly recommend this store - they genuinely care about their customers and it is reflected in their service and quality jewelry.

Excellent jeweler!…read more Customer service was exceptional! My jewelry was repaired in one business day!

They close at 4:30p, not the 5:30p shown here. Drop my turntable off Dec 26th. They told me it…read morewould be a month to 6 weeks. Stopped by for a progress update after 8 weeks since they don't answer the phone. They said it would be another week, 2 if they had to order parts. It's finally ready - 2 days short of 13 weeks. They're busy as hell - I get that - but an honest timeframe would have been nice. The cost of repair was very reasonable, especially they're the only game in town. They also don't take credit/debit cards. Only cash or check

Top-notch repair service. They're equally competent doing board-level repairs on a giant new…read morewidescreen and fixing a 1936 tube radio. Most places just know how to swap boards and collect money. These guys are the real deal. Anyone who writes a negative review about this place has a screw loose, is shy a brick or two of a full load, or is smoking crack.

Spritz is great. Mr. Greenfield is the best jeweler in town. Fair prices and correctly sized a…read morering we bought for my wife nine years ago.

Very friendly and professional the associate on duty resolved my problem quickly repaired it on the…read morespot with very little expense. To be able to get this kind of service is rare and with a smile

Everyone knows that finding a store to replace a watch battery is like a needle in a haystack…read more Found PK when traveling north. Owner Thong is the real deal and repaired my watch in 20 minutes, holy shit what great service. Watchmaker for 40+years plus has some great rings for sale also. Honest and sincere family business.

Excellent work by an honest man. He charges very reasonably and helps repair or restore jewelryread more

Do not trust them. Randy at Twin City committed to a 3-4 hour local move for me, and now after I…read morehave made all arrangements for the date we agreed upon, he pulled out of the appointment. He said I had too much stuff for that amount of time, and would not even give me the 3-4 hours for as much as could be moved. I pleaded with him for any time at all, as now we are less than a week from the end of the month, and I already know that the other movers in town are booked. I have no idea what I'm going to do. DO NOT TRUST OR USE TWIN CITY MOVERS.

I needed movers for a in-town move, and Twin City was able to work with me on my timeframe and…read moredate. I had a good estimate two weeks before the move. Communication was easy and thorough. I felt like I knew exactly what was going to happen on moving day. On the day, the three movers were on time, polite and friendly, and very careful. They were able to pack and move - complete the job - in a shorter amount of time than expected and under the estimate! Thanks Randy and Twin City Movers!

Max responded immediately to my request to install a new electrical service from one…read moreend of basement to our garage and then a line to other side of garage for an electrical vehicle charger station and EV cable hardwire. Dan G did an outstanding job installing this project. Both are very experienced, very skilled, and most personable. I have great trust in their work and find their prices reasonable . I'd hire them anytime for future electrical work .

The price jumped in six months from 600 to over 1200 dollars. If you are looking for a good…read morelandscaper who charges appropriate prices, look elsewhere. If you are a millionaire, then maybe this place is fine for you, but still wouldn't recommend. More detail: The actual workers and HR (especially Jessie, who is just very response and the best. seriously, she's amazing) of the company are more than fantastic and kind. In contrast, the owner or appraiser - I think Mike (he has heterochromia), was not only nasty to me, but also lazy. He did not send me an estimate back until I called the company a week later, even though he said he would send it back the next day. Its a shame that the owner is myopic, indolent, and irresponsible.