Robert Butler (Bob) has been walking my Boarder Collie for more than 10 years now and he often…read moreboards her as well. He is fabulous and I can't recommend him enough. After her first walk years ago the next morning she was waiting in the front window for him! Now he takes my Chihuahua as well, and that little guy has been problematic (fear aggression) but he absolutely adores Bob and wife Julie. Bob has even been able to get the ChiChi walking off-leash. Bob often takes me out for hikes with the pack which is awesome. I really love this guy, as do all the dogs!! Lisa N

Bob has been an absolute lifesaver for me and Churro! From the very first interaction, it was clear…read morethat Bob genuinely loves and understands dogs. Churro adores him, and it's easy to see why--Bob is incredibly patient, caring, and attentive to every little detail. As a boarder, Bob goes above and beyond to make Churro feel at home. He provides a safe, clean, and welcoming environment. I always know how Churro is doing. It's such a relief to know my dog is in good hands while I am away. As a walker, Bob is punctual, reliable, and always ensures Churro gets the perfect balance of exercise and fun. , Bob tailors the experience to Churro's needs. Churro always comes home happy, tired, and ready for a nap! Bob has become an essential part of Churro's life, and I am so grateful to have found someone I trust completely. If you are looking for someone who will treat your dog like family, Bob is the absolute best choice! Donna

We had recently moved to Victoria and we needed to find a cat sitter for our 17 year old kitty. We…read morewere lucky to have found Catherine, as she really stepped up to assist with recently diagnosed health issues. She implemented dietary changes while we were away, and really went above and beyond. She was in contact with our vet and also sent us regular updates. We highly recommend her services!

You can expect excellent communication, reasonable rates and EXCEPTIONAL care for your pet with…read moreCatherine. We have had numerous cat sitters over the years and no company comes close to the professional service Catherine was able to offer. It is the first pet service we have used where I left the country with complete peace of mind and loved receiving daily updates and pics of our 18yo cat. During the complimentary one hour introduction I was thrilled to see that Catherine took detailed notes, offered vet transfers in case of emergency (which some companies don't offer) and even asked if I wanted her to collect mail and water my plants. I would highly recommend Cat Nanny Victoria to anyone who wants reliable fabulous care.

Hi Donna, it sounds like you have a great rapport with dogs. But I'm the father of three that you…read moreharassed on the beach today for being here without a dog. We sit where we sit on the beach in Cadboro Bay because when my partner shows up with her dog we want her to be able to join us. The dogs off leash don't bother us unless they're rooting through our stuff, and we don't bother them. My kids were pretty upset because they thought that we weren't allowed to sit in the same spot we always sit on the beach. For your reference this isn't a dog beach, it's a public frontage where dogs are permitted, under effective control or on a leash. We would be very happy to refer our friends to your business, if you stop harassing us on the beach. The image attached is from the Saanich Municipal Website. You mentioned this was one of the only parks people could bring their dogs. In fact of the 170 public parks in Saanich, only 6 have any restrictions.

If anybody is looking for a patient,assertive, friendly and passionate dog trainer, contact Donna…read more I called Hot Diggity Dogs because I was desperate, and having a breakdown over my dog with behavioral issues. She picked up the phone right away and listened to my situation and managed to squeeze me in the same day despite her busy schedule. When she arrived I was very impressed by her calm, confident energy and her warm smile put me at ease right away. She brought a stack of study notes for me and for the first 30 minutes or so we sat down while we talked and got the dog familiarized with Donna. After the 30 minutes was over, we spent the rest of the time training. I noticed that she is all about positive reinforcement, and does NOT use any form of punishment. I feel like Donna went the extra mile because I did not feel like just another client..having her over was like having a friend. I was not rushed and even stayed to answer my questions. I was contacted a week later or so to follow up on my dog's progress. Not only is she fabulous with dogs but she also has great interpersonal skills. After the session was over she never mentioned about booking more sessions with her;Instead she encouraged me to read the notes she gave me. Thank you so much- it was lovely meeting her 2 lovely dogs Blossom and Angus as well.

This was my first visit to Funk N Fur, and was I ever impressed! The new owner has renovated all…read morethe way down to the concrete under the floors. It's well-organized and clean, with walk-in tubs where you can even wash your own pooch, if you would like. Brianne took care of our little fluffball, giving us exactly what we wanted as a cut, right down to the tightly trimmed feet. I'd like to avoid muddy spring paw prints. :) She also found some speargrass that we had missed, and took care of that, too. Whew! It looked painful. Our big dog is usually skittish, but she walked up into the tub calmly and I think she enjoyed the much faster wash in the custom bath. A quick blow-dry later and we were ready to go. It's a very nice shop with skilled groomers. I would feel comfortable leaving my dog there anytime, which is not a feeling I've had at every groomers I've been to. Five starts, and we'll definitely be back!

Wow, I'm surprised how awful the service has been. The first appt was ok: they had to reschedule…read moreas they confused my address with another area. Fine. Then they were late for the actual appt. Then they left brushes on the street (accidentally fell out of the van) so I cleaned them and emailed and called them to arrange to return them. Never heard back. The grooming itself was very good and I thought they were very pleasant, so although unorganized, I thought I'd try them again, perhaps it was just an off day. I kept their brushes all this time to give back to them. The second appt didn't happen: again, they had to reschedule which they shared via text (as they won't respond to a phone call) - so I re-booked on line and received a confirmation email. Then they texted in the am of the rescheduled appt to share they would be arriving later. Which I was okay with. Then 10 minutes after they said they'd be here, they sent a text that was partially legible sharing it was Friday afternoon, they had misplaced the address and to confirm my address again and they would reschedule the appointment. Then it gets worse! When I responded I was not pleased with the methods of communication and lack of notice, Corrine told me she texted me three hours earlier and I hadn't replied so she wasn't sure I still wanted the appt. I shared, one it's not a good way to communicate a major change via text and I didn't receive it to begin with. It's better to call a person and speak live when making a major change to an appt a few hours prior or at least an email asking for a confirmation in response. She then confirmed oh, oops, she sent the text 3 hours earlier however to another client, not to me. And it was Friday afternoon so we could reschedule. I shared I was disappointed and felt this was very unprofessional. She then went on to text me saying that she works so hard, and I was attacking her integrity. Seriously??? She never apologized for this poor communication and then she tried to turn the tables onto me, after I arranged my entire work day to be here waiting for them? And to return their brushes? Seriously? I'm a very positive person, and do not like confrontation and like to provide positive reviews on people, however they certainly offended me and wasted my time, she never even apologized! Unbelievable.

*WARNING!!!* Do NOT use this vet…read more My young daughter took her cat in to get spayed and was charged $740!!! And this is AFTER having paid $140 for a 5 minute (literally) consultation. This is far more than we have ever paid for any of our cats (or dogs). She was prepared for a vet bill of $400ish dollars. We told her how much it would be based on having had 8 cats go through it (at different vets)- one of which was last month a one of the best clinics in our area on the Lower Mainland. I looked up the recommended fee on the CVMA (Canadian Vet Association's) fee guide- and this price not even close to what is suggested. I then went on to randomly google vets in the area.... All of which charged far less. This was not an emergency procedure, and there were not any complications. I was sure that there was a mistake, and called for clarification, asking why it is so much higher, and the office just said "well I guess we are more money, but thats our price". They were cold and unapologetic while our 19 year old daughter is in tears. She was also charged for a microchip that no one discussed with her (ethical???). She was not given a quote for anything by the way. She was however sent a contract at 7am to approve the morning surgery, which she rushed to complete- only one signature was required. At no point did anyone explain or outline the cost or the addition of the microchip. The price breakdown that I eventually insisted on was given to my daughter. The breakdown charged a fee for the "spay" which seemed reasonable at $216. But then went on to charge extra for: anesthesia (is this an option), fluids, pain medications, and a collar (that she was not given). We encourage everyone to spay their cats (for all of the obvious reasons) but with it costing $900, I can see more people declining than going forward with it. :( Lets just hope that from here, our cat will heal well in case the vet decided not to use stitches because it "is an extra" or was not specifically requested. So brutal.

Dr. Rachlin is a good Dr. but she is never there anymore. So you get whoever is there. Since it…read morewent to the VCA model, I think it is too much like a clinic, albiet an expensive clinic. Lots of auxiliary staff, line ups to buy food, not enough seating. I regret to say I am going to find a vet that is NOT under the VCA model, where there is more consistency and they take a personal interest in you and your animal.

They are such kind and patient people. They're willing to work with my dog who is not an easy…read moreclient. So thankful and appreciative that they took the time to groom her and make her look great!

Hazel is excellent. Good work, good service.read more

My husband and I came here on holiday our dog was dealing with an ailment that we thought to stop…read morein due to the name of they'll if. The man turned us away saying they only deal with locals. He said you have to understand we have only time for so many. They were not busy it was the middle of the day. I will never forget how helpless we felt trying to find aver clinic. Finally the hillside vet helped us. We needed are renewal of prescription all they had to do was call our vet that prescribed it. The guy was condescending and horrible. I left crying as our dog was suffering. I now live here and after that experience I give them a no thumbs up. I would never set foot in there again... I was actually crying when I turned away and he said so sorry there is nothing I can do... He was a Horrible little man.

I had been looking for a vet in the Victoria area. I have heard about a few but decided to check on…read moreyelp first to see what others thought. I found Kindred Spirits on there and have been very happy ever since. Today was an emotional day for myself and my dog who has anxiety at the vets. She needed to have two lumps checked out with possible removal. Since, she won't stay still long enough to allow a check up we needed to sedate and put her out. The staff and the vet were so wonderful during this, allowing me to be with her almost every step of the way. I'm so glad to find such caring and patient humans to take care of my girl ........and me too! Thanks Dr. Allyson Belyea!! and all of your wonderful staff.

Super knowledgeable staff have been super helpful with both my cat and dog. Great selection, good…read moreprices, and, again, the knowledge of staff members is indispensable

What a wonderful pet store! The owners were so kind to my pup and it is obvious they are very…read moreknowledgeable so I was able to ask them many questions I had about some changes I've noticed in my dog. I was very happy with their recommendations and I found exactly what I was looking for and some other treats at great prices. I will definitely be back and would highly recommend Growlies!