My package from Toronto arrived at the UPS store in West Kelowna on December 24, 2025. My friend…read morephoned on December 27th and they denied having it. Without warning my friend went to the UPS store today and there it was, clearly labelled and packaged.

Very clean store. Staff seems to have been there forever. They are very knowledgeable.read more

As of today, June 30/19, this is still the absolute worst storage facility in Kelowna and here is…read morewhy... 1. Many years ago I brought in a lot of business for Kelowna Self Storage as I suggested their business a lot for storage rentals and Uhaul rentals too and even rented the odd time there too myself of various Uhaul sized trucks. They used to suggest my moving help business at times and without any reason why or explanation when I asked as I was just ignored by the awful lady manager, they stopped the suggests and has to go two ways! My bus. cards were still in there though but not being handed out as I sent in a mover helper posing as a potential customer to ask who they knew that provides move help and they did not suggest me and he noticed my cards were behind another mover's! Not good at all. So then yes I posted a negative review...wouldn't you too...? 2. Today I was refused a rental from them as other my go to location was all out as end of month and they had one there to suit my size need dispatch said as we called and when we called she said she will not rent to me and will now be letting Uhaul know of this! Awful person she is! The worst of all! Come forward if you have had a bad experience too with her, please, so they get a new shiny manager there in place, finally! June 30, 2019. N. Preen, Kelowna, BC (Zero stars if I could!)

these girls really know how to run a place. I was in and out quickly, everything was professional…read moreand they are pleasant to deal with. they referred me to a great moving helper - local - in town. it's hard to find a good person, most of them are annoying or harrassing..... otherwise, these people are great! way to go! keep doing what you're doing :-)

John was incredibly friendly, responsive, and efficient! He was able to pick up our huge pile of…read moremoving-related garbage and recycling the same day I called. The whole process was quick and hassle-free. Thank you, John, for the excellent service--we really appreciate it!

Set up an appointment with John to come pickup a broken bunkbed. He arrived on time and was…read morefantastic. Would definitely use his services again in the future. Recommended.

Had a storage unit that was a mess with years of junk and some good furniture too. They cleared out…read moreall the garbage and moved the good stuff to my house for a very good price. The only thing they asked for was an honest review of the service so here it is. Genuine guys and I hope they keep it up.

Positive interaction with Karen who answered all my questions and provided the information I was…read morelooking for.