Called Langstaff Carmen about a self made will from an online will service and they were the only…read moreNotary that asked the questioned honestly. I will use there services for other issues I need Notarized. Very impressed. I believe the Notary I dealt with was Mr. Johnson.

I emailed to have the person in West Kelowna contact me, as I said that I wanted to hire her for a…read moreproperty purchase. After 4 days of not receiving any response, not even a auto-reply or acknowledgement of my email, I told them that I was moving on to another office who would respond to my request to hire them. Perhaps I should have checked on here first as this appears to be a pattern of behaviour.

After moving to Kelowna we needed a Notary and of course, where do you start in a new town where…read moreyou don't know anyone! Google. So, I found the Notary Group. They looked ok as they have more than one office. Appearing successfull (appearing being the catch word of the day) I called and left a message. Waited a couple days, called again and left another message. Well, three strike, you're OUT but the best part was when the receptionist told me the person I'm waiting to hear from which is THE Notary....is THE OWNER. Wow. HOW exactly do you get more than one location when you can't even get back to ONE potential client at ONE office, never mind two or three? Clearly, we moved on to a great guy who called me back in 5 minutes and had all we needed, completed by end of same day. I'd call it "The NOtary Group".

Positive interaction with Karen who answered all my questions and provided the information I was…read morelooking for.

Poor communication. Never returns calls. Made mistakes in my dads will. Cost us money, time and…read morefrustration. Do your research before you hire.

Absolutely horrible! Don't know what they are doing. Had to pay TWICE in a panic as even though we…read moreproduced proof payment was made they said they didn't have it. We could have lost our home as this was closing day. More happened, too long to go into, but stay away from Aubin at all costs.