I have never experienced an owner to give such despicable costumer service. Andy gave us dirty linen for our event and felt he did not need to correct the issue and claimed he had no more linen. He also was extremely disrespectful and kept trying to escalate a situation. I would never recommend someone give over money to this human being. He has no respect and felt it is okay to give bottom basement service to us and claimed he sold the building so doesn't care. Any establishment he is a part of I would never attend. If there was a way to give a straight zero I would. I have been so appalled by an individual and the service they provided. I question does he do this to all his clients or certain groups of people. Never again for me though. read more

My wife and I scheduled a meeting with Andy to go over everything. We asked a question about the food and he got very defensive and rude. Then he started using curse words. We hit up and walked out. Andy continued to use foul language as we were walking. We've never experienced this before. Save yourself some time and look elsewhere or go there but don't ask any questions. read more

bruh they handed everybody else a piece of cake they came to my table they hand me some pitiful half scoop of ice cream with chocolate drizzled on it read more

Came here for a birthday party at 8 pm on a Saturday. It snowed early in the morning and they did a horrendous job preparing the parking lot for guests. It was still extremely snowy and icy. That is a major miss in my opinion. There was no parking left in the front parking lot so we had to go to the back which was very poorly lit and as a female, seems like a major safety hazard. The ballroom looked nice. I never care for the carpet in ballrooms and this was no different. The room was quite large. There were at least 100 people in it and there was tons of space. I'm not sure if it was 2 or 3 rooms and the dividers just weren't up or what but it was very spacious. The food was better than I expected it to be. You were able to get your own salad and rolls. People complained of the small portion size. It seemed like they gave decent portions to me. I'm sure you could go back for more. There was a cash bar. I'm not sure how it works but they had a nice selection of liquor. The servers were nice and cleared the plates in a timely manner but without being intrusive when people were still eating. No signs of management anywhere. The ladies room smelled HORRENDOUS...like a subway station. It just did not smell clean or like it had been cleaned any time recently. read more

Attended my aunt's wedding here and was impressed. Food was surprisingly good. The open bar was great and the outside scenery beautiful. I'd definitely use their services in the future. read more

Well let me start by saying I had an even set for the oaks ball room and I felt with Andy seemed like a really nice guy gave a tour of the place gave him a deposit. And then covid happened. Well all event in place canceled by the governor. As of today I have yet to get my refund. I have reached out to them every other month via email a proof for my attorney (happy to say paid through my job) but this has been a pure nightmare. Be ware and they are also owned by the same person who own Anthony's of Drexel Hill. Just a FYI read more

I would agree this is a hidden gym in Delco. Very pretty, brightly lit, pastel colored room. I attended an all class reunion here with approx 150 people and we had plenty of space and never felt crowded. The dance floor was big and fun. Outdoors there is a covered bridge that crosses a small creek and I believe it would be a beautiful place to take wedding photographs. There is covered outdoor seating too which looks very nice. I saw a previous reviewer mention the cemetery which frankly has been there at least 80 years before the ballroom and none of our group felt weirded out by it. Parking is a bonus here. Plenty of it. Well marked and managed. read more

While a bridesmaid in my cousins wedding, we were told we weren't allowed to be in and out of the bridal suite since they were locking it due to an event in the lower room the next morning. Being 7 weeks postpartum I have to pump every 2-3 hours. While pumping after the ceremony at a table, Andy told me not to mess up his tables for tomorrow. While he was setting up chairs, he proceeded to kick my pumping supplies and bag out of his way to make a point. Andy told my husband and I that he "does not take any bullshit from anyone." He then told me I should have been pumping in the bridal suite (which he told us we couldn't use). Food was great, but Andy is a typical Delco douche bag with no customer service respect or decency. read more

Not impressed at all! Yes, this location can accommodate larger events 150-200; however they are under staffed and can't "really accommodate" that large crowd. They rationed the food at the buffet line. The food was mediocre. They didn't clear the tables or refill the water at all. Many people had to search for their own water pitcher, soda and coffee. Plates were stacking up on tables with not a server in sight due to the servers all on the buffet line. When cake was served they didn't serve coffee or tea. Also, many had to ask for forks or spoons when the cake and ice cream were served. Service was below par by far. The space is clean and spacious. Also, There was no signage as to what event was taking place in which room; as there was 3 events going on at the same time. Not very good hospitality if you ask me. read more

I just co-hosted a large baby shower and was very impressed with the wonderful service and the excellent food. Much better then your typical buffet food.. The stuffed flounder was excellent!!! I will definitely host my next party there.. I Big Thank You to the staff and management! read more

We attended a low-scale (no catering - we brought in pizza, chips and brownies), minimally decorated, no booze school function here. We were VERY lucky to have a member of our school community who knows the owner. This is a very nice (and importantly - large) ballroom which easily accomodated our group of 175 (with plenty of room to spare and a large dancefloor). Would I have my own wedding here? Probably not. But for other events - family reunions, etc, it's a good pick. I can't speak to their in-house catering as we brought in our own food. (Again - someone knew the owners, you normally have to use their food.) read more

We celebrated our son's HS graduation party here last Sunday, as we did our daughter's graduation 4 years ago. The staff here is wonderful and they do a great job. The venue is beautiful, the food is great and Andi makes it so easy to work with. Thank you so much! read more

It's a great place to host your event. I held a double graduation party in 2015 for a college grad and high school grad and am returning for two more graduates in 2017. The staff was friendly and food was absolutely delicious! read more

My family and I were at the Oaks for my sisters bridal shower on April 2, 2016 and everything went well up until the end when we went 5 minutes past our time while saying goodbye and were yelled at to GET OUT while chairs were being stacked around us! I was so shocked that the manager "Andy" was saying this right now to people that just paid to have a function there. I've worked in the catering business for 15 years and never once came upon someone so incredibly rude. There is a nice way to approach the situation and he chose his way. The food was just average and the staff when they weren't behind the buffet were no where to be found. The room we were in had one bathroom with 2 toilets with nothing dividing them. Just 2 toilets sitting in the same room. A bit odd I would say. Glad our party was only 40 people. I would NEVER have another function there or recommend anyone else to! read more

A Hidden Gem in Glenolden, Delaware County, PA. I recently attended an affair at the Oaks Ballroom and left impressed. The room was bright, spacious and had direct access to an outdoor patio complete with a bridge overlooking a creek. The buffet offered a Caesars Salad, Roast Pork Sandwiches, tender Chicken Piccata, perfectly cooked string beans, roasted potatoes and stuffed shells. Mostly I was impressed that I didn't have a single complaint about any of the food served. The staff was friendly, courteous and efficient. The open bar was well stocked and managed to avoid a waiting line. My only comment was that their are several rooms, when I arrived, I couldn't find the party. I even thought that I might be in the wrong place although there were plenty of cars in the parking lot. Functions should be posted in the main lobby of the building so attendees could easily identify their party. I would definitely recommend The Oaks Ballroom. read more