The Waterford is a great place to live out your retirement. The staff is very helpful and caring.read more

Wonderful assisted living center. Clean, well decorated, nice part of town. And there's wine on…read moreFridays! Woo hoo!

We set up an appointment with Amanda and went to see Chateau Ridgeland as a possible assisted…read moreliving facility for my Dad & his wife. May I just say I was just bowled over by this place!!! It is clean and well kept, the staff is so nice & friendly, the people there are so content and happy, the rooms are so nice, and I was beyond impressed with absolutely everything, beyond what I ever expected to be!!! I could not wait to tell them, not only that THIS was THE place for them, but that WE were going to move in there when we were ready to as well!!! Unfortunately, they a place in LA on that same day. I have since looked it up (intend to go in person to see it), it's definitely not up to Chateau Ridgeland standards, so maybe I'll get them here yet (?? - haha - you never know!!!)!! Anyway, we will definitely be residents one day & I would highly recommend this place to ANYONE needing a retirement community!! It is truly top quality and the best of the best!!! Go for it - you won't be sorry!!!

From the owner: Welcome to Chateau Ridgeland Sky Active Living, a senior living community offering Independent…read moreLiving with supportive services** in Ridgeland, Mississippi. It's the perfect place for residents who seek an independent, maintenance-free lifestyle with support services available if and when they need them, all at an affordable price. Whether you're living solo or with a partner, our living options give you the flexibility of optional support while maintaining the independence you value. We also provide complimentary transportation for shopping, medical appointments, and local attractions, so you'll never be far from what you need.

Personable, knowledgeable, welcoming, & caring staff. Beautiful facility in convenient location…read more Kelsi & Anna are great!

This place is poorly run with unorganized poor management. Justin the mananger was nice and would…read morego out of his way to accommodate, but the Sales manager Terry was another story! She will tell you anything you want to hear to get you in there. She flat out lied about several things including the food preparation (all canned crap not fresh!) to the supposed social activities. Looks good on paper but nobody shows up to most of the social stuff so there is truly not much of anything going on at the place. Terry also plays "favorites" with certain residents while completely ignoring others. Unprofessional ! She is a detriment to this business ! The residents were nice, although at least halt should have long ago been moved to assisted living as they cannot take care of themselves etc. but hey, they need to keep the rooms full here! Lots of turnaround. Don't get me started on the food! If you enjoy eating healthy, nutritious meals then run away from Beau Ridge as fast as you can! All vegetables are right out of a can. Goodness knows about the meat.. it's usually fried or smothered with some kind of heavy cream or cheese sauce which most geriatric age people cannot eat. They say they put out fresh fruit but in over 3 weeks there we never saw any! The menus changes constantly so you think your going to have one thing for dinner and "surprise!" No it's something completely different because they were either too lazy to cook what was on the menu or ran out of food. They seem to run out of food a LOT! Always out of fruit and certain vegetables. Their alternative dinners are the same 3-4 things ever day. Sandwich, salad covered with cheese and meat, or baked potato. My poor dad would come up to his room after dinner and end up having to find something else to eat because he was still hungry! If anyone is not on a walker there (ie more physically fit) there is a gym/therapy room. Too bad all of the equipment is unusable, outdated and none of it works. The kitchen staff and servers are super rude. Despite a couple who are courteous the rest are not. They cannot make it to the back tables to get your order slip (too lazy!) so you have to go chase them down. Obviously they hate their jobs as much as my dad hates living there! Social activities. A complete joke! Most never happen. The few that do are lame to anyone who is somewhat conscious! There is also no sunday church service there. Only on Wed. Evening. My first impression when I went to BR for a tour was that the place looked dirty. When we moved my dad in there was a dead roach in the hallway. They had cleaned that day so it looked better.. but we all know looks can be deceiving! My sister liked the updated kitchens.. that's why we chose it! Do a lunch tour.. get a sample menu! Eat the food! Maybe eat it more than once. Do your homework! Oh and the elevator stays broken so if you can't walk and aren't on the first floor.. too bad for you! Note: Justin manager is a standout it would be impossible for him to correct all of the problems there! Marie and Chrissy in housecleaning are friendly, helpful and awesome! Roger the head chef is a nice guy. He himself is a greak cook.. but he's working what he is given to work with! Jay and all of the security guys are awesom & friendly too! There are some sweet residents there we will miss after a short 3 week stay but the good news is the ones we love the best are getting the hell out of there too!

Mom went there to recover from a fall. Little to no therapy…read more Was either in a wheelchair or her bed , poor wound care Said she was baseline and could only take a few steps and basically kicked her out right before big ice storm and begged for her to stay until storm passed Got her home and she used her walker and walked from the car all the way into the house and into her chair...but they said she could only take 4 or 5 steps ! They could have had her walking down the halls with her walker Very disappointed ! They talk a great game but don't back it up!

We placed Mom who is in her 90's in Highland Home, Ridgeland, MS for rehab after hip replacement…read moresurgery. Due to our knowledge of shortage of staff in most rehab/nursing home facilities, our family made the decision to provide around-the-clock care for our Mom, which included bathing, feeding, bathroom assistance, etc. The administrative, housekeeping, OT/PT & the majority of the floor nurses & CNAs were very kind and helpful, the accommodations and food were very good. However, our major concern was the medical leadership team. Our Mom began having urges to go to the bathroom throughout the day & night (as many as 30 times between 12am-12-pm-we kept a log & shared with nursing staff). Due to the severity of these urges, Mom could not rest or stay in her OT/PT sessions. On the advice of a medical family member, we asked medical staff at Highland Home to order urinalysis to determine if she had a UTI. My sister made them aware that a small amount of feces was in the bedpan they used to collect the specimen which contaminated the results. To our knowledge they did not redo the test, but informed us that she did not have a UTI. The urges continued & we assumed it was her early dementia. The day after she was discharged, we carried her to her primary physician who immediately diagnosed her with a UTI & prescribed an antibiotic. To us, this was clear evidence of medical negligence, as the UTI could have escalated from a bladder infection, treatable by an antibiotic, to a serious life-threatening condition such as sepsis. As a facility that specializes in providing care for a largely elderly population, one would think that, when certain symptoms present, testing for a UTI should be part of the medical protocol. Our mother suffered unnecessarily for several days, when a simple test and antibiotic treatment could easily have resolved the issue. Due to the severity of this medical negligence and lack of follow-through from the medical leadership team, we cannot in good faith recommend Highland Home in Ridgeland, MS.