Almost empty shelves and freezers. I was looking for things very common like bonito flakes. They…read moredidn't have anything I was looking for.

Every year, I make my way down from Calgary to Penticton for the Dragon Boat Festival. At some…read morefests, I like to make it a tradition to provide some pork buns and the like, but this past year I didn't have the opportunity to do so as the cities we raced in didn't have a chinese bakery available or just plain open when I want to pick it up. Imagine my surprise to find out that there's an asian Supermarket in Kelowna, only 45 min from Penticton, and was on the way down. Curious to see what it was like, I took a gander. As I walked in, the place was actually a good bit larger than what I expected. While by no means the size of say, a T&T Supermarket in a city, it was still a good enough size to offer rows upon rows of honest to goodness asian ingredients and more, such as frozen dim sum and baked goods from Vancouver, utensils, cooking tools and dried spices from the Orient. I honestly didn't expect such a decently supplied store in the middle of Kelowna, especially considering the city's relatively small population and that of the surrounding towns. While I found the baked good prices to be high, when compared to prices I am used to in Calgary, it is imported probably by truck from Vancouver, so that's to be expected. Still, if someone wanted to make a genuinely authentic Chinese dish, it's good to know that they won't be lacking for ingredients.

When it comes to indifferent staff this overpriced joint takes first prize. Their deli department…read morewas absolutely awful. Roast beef, hams and cooked poultry products looked like they were ready for the garbage can ( a while ago ). Obviously no qualified supervision, the two younger staff members completely ignored me while they continued their conversation. I did pass my observations on to a management associate who gave me the distinct impression he wasn't interested. I guess Jimmy Pattison ( the owner ) is quite content to offer dried deli products in this high priced store.

I've always liked the Urban Fare from the first one that opened up in Vancouver to this one in…read moreKelowna. Today we come for breakfast after a nice walk from the Hospital. Our search brought us here. It's comfortable , has a good vibe and the people are very friendly and professional here. I almost feel that the service here is better than the ones in Vancouver. Could it be Vancouver has become snobbish? Quite possibly. I understand now why I have so many rally sport friends who like living here. Close to nature. Great roads to drive on. Knox hill climb etc etc.

Over the past six months I have had to take back two items because they were no good. Both times I…read morereceived the same response. I drove fifteen minutes to show them the liver I bought, the day before, I cooked and it turned very green and made my dog unwell. The employee, who was wonderful, called for the manager or meat manager and when they arrived they just blew me off. I went out of my way to make sure no one else got sick and that is the response I get? The same thing happened six months earlier when I returned some lobster that made me sick. Just for reference these are the only two items I have taken back to a store in my life. Overall the employees are wonderful and the management, that I met, are horrible. Please post a sign returns are unwanted and we don't care!

Terrible. Bought an onion, had freezer damage obviously from transport. Made complaint, they…read morebasically told me to get stuffed.

Great selection esp of Western European goodies, but many other international specialty items. This…read moreis a real treasure, and often one stop for several types of specialty items.

Great place to get a lot of German foods though I'll admit that their packaged German goods has a…read morebetter variety than the cold cuts. It looks like their cold cuts are more than just German ones (European in general) and actually, I found that they are missing a lot of the favorites I grew up eating from Germany. Maybe it was the day I was there? It was a Saturday in the later part of the morning so they may have already been out. There's a bakery next door that also has a lot of great European rolls/breads and even desserts but also mixed in are North American treats as well so as much as this probably started out as an authentic German bakery and deli, it's now turned into a heavily German influenced bakery and deli. Still, for Kelowna, it's a good find for German products. Like many German delis, prices on packaged goods are obviously high as they are imports but where else are you going to find these products anyhow? The place is busy, kept clean, and the staff was helpful. A bit of confusion with the numbering system when we were there, but it happens.

Great selection in all departments. A go to for produce. I like that they promote local businesses.read more

Rare is the time that I'm unable to find what I need. They have a wide array of international…read moreitems, local items and produce. Their footprint is large, but not huge - I can navigate A to Z quickly - I seldom do as their inventory is intriguing. Good bakery, produce, organic, and wine, NA beers. The staff are a cross section of diverse folks; they give back to Kelowna. This is where I shop. 4.5 stars - I don't give a 5 star rating to no one because we are not- cannot be perfection on this here Earth!

Very good store for organics or conventional items, prices are middle range, but reasonable. Their…read moremeat department is one of the best in Kelowna with a large selection of free range, specialty and wild meats, turkey (JD farms, yum!), chicken and salmon (wild sockeye - excellent). The produce department is usually well stocked, and the prices and selection quite good. They do support local and BC products. They have a large health and vitamin selection. As a frequent shopper I enjoy their loyalty program, every once in a while I get $20 off. They usually have good weekly sale items on a variety of everyday and specialty items. Helpful, attentive, knowledgeable staff. Convenient highway access with a medium sized, free parking lot. The thing that pushes them to 5 stars for me is their community support. Not only do they provide donations, etc. they have a room that they share with community charity groups free of charge - now that is easily worth a star.

Choices is a grocery store that gives you the choice of conventional or organic products. (I…read moreprefer organic.) http://www.choicesmarket.com/stores.aspx?store=8 I like the prices here.