I started the mortgage shopping process by only looking for the best rate and terms. I talked to a bunch of bankers and mortgage brokers before being recommended by multiple friends/family to talk to Brent and his team. I am so thankful I did. When I first talked to Brent I was immediately struck by how different he was from everyone else. He wasn't some salesman talking about how his rates are better than everyone else and overpromising on what he could do for me. In a business filled with slimy individuals, it was a breath of fresh air. Brent genuinely cared about helping me long term and delivered on every single thing he told me. My situation was a little different than the average mortgage seeker and he came up with a solution for my problem, of which, other bankers and mortgage brokers could not help with me with. I can't express how irritated I was with the bigger banks and how they were cocky, over promised, changed rates midway through conversations, and just made me feel uncomfortable. In the end, Brent and his team got me a fair deal compared to all my other options. When I was signing at escrow the other day, I sat there and thought to myself, I am so thankful for Brent and his team and I am so glad I went with them. I trusted them. I knew they had my back and could just rely on them throughout this process to take care of things and lookout for my best interest. In this day and age, where honesty in finance is becoming harder and harder to find, Brent and his team are the exception. Truly good people. Thank you Palmer Team! read more

We just bought our first home and we were very impressed with how easy Brent and his team made the process! They are swift to answer any questions and worked very hard to coordinate things behind the scenes. If a hiccup ever came up, they were very transparent and honest and offered other alternatives or options instead of just saying no. They reviewed our application and documents dilligently to make sure it would go through underwriting without a hitch. Brent was always willing to help and made himself available any day of the week, even on vacation! To add icing on the cake, it was very convenient that throughout the whole process, we could review, sign, and send things electonically. This just shows how committed Brent and his team are to making sure people can achieve their dream homes. I highly recommend The Palmer Team and Homestreet Bank, and if we're ever in the market again, we know who we'll be using! read more

If you are in the market for a mortgage broker I would definitely give Brent a call. We received a recommendation for Brent from our agent (Don Courtney - also awesome!). We definitely shopped around and checked rates etc, but Brent was by far the most, helpful, knowledgeable, pleasant person we encountered. Not to mention HomeStreet Bank ended up having the best rate for us so it was an easy choice. Throughout the whole process Brent was always accessible through phone and email. Always replying so promptly. He eased all of our nerves, gave great advice and helped us pick a reasonable closing date for our VA Loan. He and his team were so on it with all of our paperwork, we were actually able to get fully approved and sign everything 2 weeks early. *Amazing* Such a positive experience buying our first home! Thank you Brent!! read more

I have had dealings with HomeStreet in the past and turned to them for my new home loan, for ease, if for no other reason. Brent was the agent assigned to my case, which turned out to be a blessing for me. There were many tribulations along the route, caused by a disorganized (possibly dishonest) seller - and Brent walked with me the entire way, while smothing out the rough spots and making my path as comfortable as possible. Not to mention, he happily rushed the escrow process to repair my "between homes" status, and shaved 3 days off the target date. Brent goes above and beyond when it comes to customer service, and is always quick to respond to any correspondence or inquiry. I will happily tout his skills to anyone who will listen! read more

Brent Palmer, Gavin Hamilton, Chelsea Emch, and the entire team are amazing! I don't remember how many loan transactions they have completed for our family, however, I can say that each and every time The Palmer Team has handled them with professional communication, expectation and closed on or before the close date! If you aren't using The Palmer Team and had the pleasure of working with Gavin Hamilton and Chelsea Emch; you are definitely missing out. No surprises, just a team of professionals who care about you and your family and closing your loan! Look them up and make the call, you will be grateful for the blessing Brent Palmer and his team are! read more

We were seriously apprehensive of the whole mortgage process when we first started looking for a house. And then we met Brent. Along with our realtor, he made our purchase a painless experience even though we were going into the fairly complicated process of obtaining a construction loan. Brent and his team made sure that my husband and I understood everything before letting us make decisions. His team gave us timely updates and never failed to follow-up on our inquiries. He was also very proactive in reassuring us whenever we felt a little bit anxious. I totally recommend Brent/HomeStreet to anyone who's looking for a mortgage lender. read more

I was working with another lender and at the worst possible time the loan fell apart. That's when I was introduced to Brent. He was very communicative, helpful, and reassuring that we could save the loan. Well, he stayed true to his word! Not only that, the terms of the loan were actually better than what I expected. He is personable, and efficient at his job, and if you are looking for a smooth mortgage experience, I highly recommend Brent Palmer. I plan on using Brent for all of my lending needs as it relates to my home, moving forward. Thanks to Brent my family and I got the house we wanted! Thank you so much Brent! read more

Brent is awesome! He is very knowledgeable. We had a lot of issues buying the house that we really wanted. We also had issues with credit. Brent worked with us patiently for four months and we were finally able to get the home of our dreams. He put our minds at ease every time we ran into a roadblock and assured us everything would be fine. We are both 45 years old and now own our first home. I recommend Brent and Home Street Bank to anyone looking to buy a house. They really work hard to make sure that you get into a home and they don't dismiss you when your credit is not A+. read more

Brent and his team were absolutely fantastic!!! While nothing went "as planned" with our mortgage (e.g. title issues, issues with the actual home address, issues with the escrow company), Brent and Chelsea worked tirelessly to make sure that we were able to get everything completed and closed on the COE date, and they even saved us about $2K in closing costs in the process. Without the Palmer Team on our side, I don't know that we would have been able to close on our beautiful new home. I HIGHLY recommend Brent and his team to anyone looking for a mortgage company!!!! read more

I would highly recommend Brent Palmer of Homestreet to others. Brent has gone above and beyond to help us. Months after he helped us complete a loan successfully with Homestreet, he continued to help us will the sale of a home to a relative that had a construction loan with All Western Mortgage. The process with All Western took months and was poorly administered, but Brent helped explain the process and gave great advice on how to move it along. He did not have to do this, but took the time and always responded with the best professional advice. read more

This is my fourth loan process and BY FAR the best experience I've had. In the past I worked with Bank of England, Sierra Pacific, and Umpqua, and The Palmer Team at Guild blew them all out of the water. Although the loan was complex with a non-residing co-signer on a multifamily property, Gavin and his team took care of all the details in the background without taking up much of my time at all. He is a true expert in the field and I will never use another lender again- 10/10 will recommend to everyone I know! read more

Brent and The Palmer Team were great to work with this year. We had a really tight timeline and Brent knocked it out of the park. I couldn't imagine buying our first home would have gone so smoothly but it really did. Brent was super responsive and helpful as was his team. I feel confident he lead us down the absolute best path with our loan. I would recommend The Palmer Team to all my friends and family and would hope to use them again if/when we ever need to buy a new house in the future. read more

We were introduced to Brent Palmer and Nicole Fetters through our Real Estate agent, Jamohl DeWald. Nicole was prompt, thorough, professional and patient with us as first time home buyer. She was available within minutes everything we needed assistance. She always took the time to explain things to us, no matter the amount of questions we asked. We would recommend this group and Nicole Fetters to anyone who is in the market to buy a home. You are in safe hands with this group. read more

Working with Brent and the rest of the team was a great experience, they made everything easy and he was always available when I had questions whether it be evenings or weekends. I highly recommend Brent Palmer and his team, he made the process hassle free - what could have been a stressful time became what it should be, a happy time for my family. The next time I need a mortgage I will know right where to go and will positively recommend Brent to my friends and colleagues. read more

I have been working with Brent over the last 4 months while trying to get our house to close and sell and with the loan and purchase of a new home. Brent is a professional and knows how to protect you and your family's well being. Brent and his team at Homestreet had me out of underwriting in 16 days from start to finish of the loan process. Brent also went to bat for me and my family when the time was needed. You will feel same knowing that Brent is on your side! read more

Brent and the rest of the office staff at HomeStreet Bank went out of their way to get me into a new mortgage in a difficult time line--but they got the job done. My previous mortgage company thought reducing my interest rate and payments were not a good reason to refinance. Brent thought it was one of the best reasons to refinance and showed me several options. He cut my mortgage payment by one third. I would recommend him unconditionally. read more

Brent made it clear from the very start that he was going to work to get us the best rate and loan for our new home. He did a fantastic job, being an excellent communicator throughout the process, and making us feel comfortable through what could have been a much more stressful process. Brent was always able to answer our questions and alleviate any anxiety we had, and worked hard to be an advocate for us throughout the lending process. read more

Brent was so awesome when he helped me with my first mortgage, that when I decided to re-finance, Brent was the man! Brent is professional, super knowledgeable, hard working, and a very sincere, caring person. My re-finance was not easy. Brent kept me updated by the hour. This was not a big piece of business for Home Street Bank but Brent treated me like a million-dollar account! Super job and a credit to his company!! read more

Brent Palmer and the entire Palmer Team were so amazing to work with, from the pre-qualification letter to the final signing date, they made everything so smooth and easy. Their communication and follow up was top notch, any questions or concerns I had were addressed instantly. They made me feel like I was part of a family and always had my best interest in mind. I would highly recommend Brent Palmer for your mortgage loan. read more