I am extremely disappointed with my experience at Symetria. Before I ever started treatment, I was…read moretold over the phone that with my insurance my costs should be around $60 per month. Instead, I later found out they were billing my insurance approximately $750 PER DAY (and yes, they will force you to go in everyday for your meds in the beginning) for visits that consisted of little more than coming in and receiving my Suboxone at a window. According to my Blue Cross Blue Shield account, the first four days alone were already nearly $3,000 in charges, and there are still additional days marked as "in process," and Lord only knows what those days are going to be costing. My guess is 750 dollars again. Sickening. For context, with my prescription plan, my Suboxone would typically be a $10 copay for a 30-day supply if prescribed through a regular doctor and filled at a pharmacy. Instead, I was placed into a system where I was required to come in repeatedly just to pick up medication at a window, while each visit was billed at hundreds of dollars. I was initially told I would only need to come in for the first seven days. When those seven days were coming to an end they informed me I would have to continue coming in three days a week for another three weeks just to receive my medication. Each of these visits was being billed at around $750, despite the fact that I was simply showing up to a window to get medication that could otherwise be managed through a standard pharmacy prescription. Talk about scam! During my entire time there, I saw a doctor over Zoom ONE TIME and met with a drug and alcohol counselor ONE TIME for intake and a treatment plan. Blood was drawn, and I was given lab results that were never adequately reviewed or explained to me. Additionally, most of the blood work results I received were marked "test not performed -- specimen past stability," meaning they were not actually completed or were unusable, and I was never given a clear explanation as to why or what that meant for my care. What I find most disturbing is the amount being charged to insurance compared to the actual care provided. The vast majority of my visits involved no physician interaction, no counseling, and no meaningful treatment beyond walking up to a window for medication. Yet, hundreds and hundreds of dollars per visit were being billed. It felt less like patient-centered care and more like a system designed to maximize billing. Patients seeking help for addiction are vulnerable and deserve transparent pricing and ethical treatment. My experience left me feeling misled about costs and pressured into unnecessary in-person visits simply to access medication. I cannot recommend Symetria based on my experience.

The care from the nurses especially elsa is great. The care from the office or medical…read moreadministration is horrible. Communication between any of them is none existent. I would love to leave a good review As I went to this place for 5 years but they always find a way to disappoint like last time so i could update my negative Google review to a positive one, But they once again failed the communicate and when I transferred to a new clinic That would accept my insurance, symetria would not. They did not truthfully speak to the nurses so that I could get all of my medication instead They told them i was a code one. A 5 year perfect patient with no problems and the highest level code clearance they would give me on Methadone at symetria. What could they change to make it better? Have health care workers there that actually care and a system in place so that its not A Revolving door work environment and they actually want the stay and work there and most importantly care for the patients health.

What a joke. Went to the website. Booked an appointment. Two days later called to confirm…read more The guy said I do not have a confirmed appointment and the burped over the phone. Taking my business elsewhere.

My first and last visit to this location. I was asked to come in 20 minutes before my appointment…read moreto fill out paperwork which I finished in five minutes. I then waited for another 25 minutes when someone came to the front to speak to the patient who literally had been there for 30 seconds. I wasn't even acknowledged until I stood up to take my paperwork and out my coat on. He then said he'd be with me in a bit as he's been really busy today. I just walked out. Extremely poor customer service

Stay away from this company unless you want to risk their caretakers stealing from you…read more 3 separate incidents with the latest a missing passport from Joliet location. Unprofessional, unqualified care givers with a few good ones mixed in but never worth the risk of feeling you've been robbed inside your own home and paid someone to do it. STAY AWAY!!!

Steer clear of Home Instead in Joliet if you care about your elderly family members surviving the…read morepandemic. Home Instead gravely mishandled sending a new permanent unvaccinated caregiver into my parents' home without disclosing this information, thus putting their lives at risk. My parents have many comorbidities, including COPD, asthma, heart disease, and hypertension that could have been the end for them if the Delta variant was transmitted during an unguarded moment of mask removal, which has happened with other Home Instead caregivers. Belle, the administrator on the phone, was very defensive about asserting company policy, and not heeding our alarm and serious concerns, citing misinformation about HIPAA and their not being allowed to ask employees about Covid-19 vaccination status (quite wrong, according to Robert H. Shmerling, MD, senior faculty editor at Harvard Health Publishing, in an article of August 2021, who says companies ARE allowed to ask employees about their status and make their own mandates). Home Instead does not take care to do this, is more concerned with the bottom line, and instead sends unvaccinated workers into the homes of the elderly, putting them at risk and claiming that we did not ask for such accommodations. We have been clients of this company for several years and they have been unprofessional and have not treated us with honesty and transparency. Belle was defensive and confrontational when we expressed our upset and displeasure, and protected the owner of the company, who was not interested in getting involved. Terrible client relations!

streitz dental arts is an absolute blessing in our entire joliet illinois community. their…read moreincredible dedication, integrity and true professionalism in all areas of dental care is simply outstanding!!!!!! please do you and your family a huge favor and positively patronize this dental arts family/ locally owned business!!!! you certainly will not be disappointed at all!!!!!!

I hate dentists. In all my experiences I have never felt like that care about me as a person, until…read morenow. The hygienist was friendly, kind and compassionate and gentle. She explained everything she was doing and why she was doing it. She explained why my expectancies in the past have been so different. How Each practice has different procedures and protocol for the same findings. The doctor and receptionist were also kind and welcoming. (Maybe I just caught everyone on a good day).The building was clean, nice and the waiting room was large and set up to accommodate social distancing. I think I finally found my dentist.

I've had emergency visits over the years with my babies & found out that only children's hospitals…read morehave a pediatric doctor in their emergency room which has in the past has led to more serious situations! When our 3 mos. old baby got sick last week & would not stop vomiting, I called urgent care 1st to see if they could help us, they said we had to be seen at the hospital. With Silver Cross practicing in my backyard, I called & asked if I could have a pediatric doctor see the baby. They rudely said,"NO"!!! Then I called St. Joseph hospital in Joliet. The operator kindly transferred my call to emergency where they said they would have a pediatric doctor waiting for us!!! We arrived & there wasn't just 1 pediatric doctor waiting, but two!!!!! AND a nurse. They quickly worked over our baby & I can't THANK them enough for the CARE we received! MANY THANKS TO THE STAFF AT ST. JOSEPH HOSPITAL!

All the nurses, CNAs and therapists that serve the patients were great. The emergency room team…read moredid a wonderful job. The administration including secretarial, executive leadership and a couple of doctors were the absolute worst. They are arrogant and non responsive. Based on the culture of poor leadership I would say go somewhere else.

Make an appointment with Mary Hensly. Nurse practitioner. Shes pretty good an puts up with me.read more

Dr Brett Nash is an awesome chiropractor, he gives an evaluation and makes a plan. I felt soo much…read morebetter after receiving treatment from him and they also have physical therapy and massage all recommended

From the owner: We are a dedicated wellness office that hopes to provide every patient with the best integrated…read morehealth care in the Joliet area. Our team focuses on individualized care plans to ensure you getting every bit of help you need. We strive to help every patient get on their feet and back to their favorite activities!

After having toured many nursing homes, I was very pleased to have found a great community for my…read morefather to be part of. Spring Creek has a wonderful staff who has gone above and beyond to care for my dad making his stay entertaining and comfortable over the last few months. I am happy to say that he will continue his stay at this location until further notice!

This nursing home needs to be more attentive.No one checks on the pts.or make rounds.You have to…read moreput on the light and go to the nursing station.This is really concerning especially when they cant help themselves.I have worked healthcare for over 30yrs.and have seen better care.