The staff wasn't the most warmest at first. But the process flowed. Parking here reserved online made it easy to show up with the barcode. Literally drive up to unload our bags. Step inside to scan our entry. And the shuttle right there to load on the bus. To take us to the airport. Not sure if the time made a difference but I arrived early in the morning red eye flight. Came back late night after midnight. Got the same guy early morning and late evening and both times he did loaded and off load our bags for us on the bus. Airport pick up I just call in with my ticket number while waiting for the shuttle pick up in the C area and by the time we got back our car was waiting and ready for us to takeoff. Cost wise a bit more than some places. But if you find a coupon cost even better. read more

I was an hour and a half late because the plane was stuck on the tarmac for an hour and I got charged an extra day. I even explained it to the worker and there was no empathy or understanding. read more

Super nice staff and helpful that's where the star came in. but do yourself a favor and don't get the 200 detail. Run by the local hardware store, grab 12$ worth of cleaning supplies, spend 15 minutes out of your day and spend the other $188 on something else. Or you could actually pay for an outside wash and come out the same. read more

We wait 20 to 25 minutes to get our car even after call when we land. The business doesn't care about the consumer.

Being rookies at flying, etc, we booked on the Parking Spot app. Easily done! Trip time, pulled in, popped the hatch, and before we got out of the car, our bags were on the bus, and a gentleman was handing me a ticket to claim our car on return! Checked in inside, and we were whisked away to our gates! On our return ( flight delayed 2 1/2 hours) I turned off Airplane Mode and checked instructions on meeting a bus. Immediately received texts that we were confirmed at the airport and located them on the app map. Had also ordered a detail on our car, and it looked showroom fresh, even for a 2015! Cannot more highly recommend! Patrick Huffines read more

The drop off was great - good service /helpful staff. The pick up after our trip was terrible. We called several times asking about the shuttle. No one bothered to make sure we were in the right place even though we called multiple times until we had been waiting almost an hour. Then they finally asked where we were. We had just finished traveling half way around the world, were exhausted, and jet-lagged and they made the assumption that we had read the fine print on the back of our ticket that said to go to ground transportation rather than the logical conclusion that most travelers are going to come to of going to "passenger pick-up." We eventually found where we were supposed to be but only because we called them again to get clear directions because the back of the ticket is not clear. The guy who finally picked us up was snarley and unfriendly. We still had a two hour drive after all that and didn't need to come home to hassles and unhelpful people. read more

Our most recent visit was our first at this location. Good service and easy drop off and pick up. Will use again.

The Parking Spot is a great option for a secure place to park your car. We always choose them when we're heading out of town. Quick drop-off and pick-up service. The staff is friendly, grab your bags from your car to airport curbside and even crack a few jokes. Remember to tip them well, they definitely deserve it. read more

Constant server errors while trying to reserve a spot, I gave up and will just park at the regular airport parking. At least there are spots and I know what it will cost. read more

Damaged my car and denied fault. Go to one of the many other places in the area. Called them and they were unwilling to even discount the service. Also didn't hear back about the claim I made day of. Had to call them months later. read more

I used to use Park n' Fly in Nashville, but they were swallowed up by The Parking Spot. So, I figured it would work just as well. I was not correct. I downloaded the app and made my reservation, I even paid for it ahead of time. Our flight was scheduled to leave at 6:30am, so we arrived at The Parking Spot a little after 4:00am. The shuttle driver took our luggage and loaded it into the shuttle and another worker handed me a receipt and told me to take a picture of it. I did. We then loaded onto the shuttle and we were off to the airport. Upon arrival back at the airport after our trip, I did as directed on the receipt and tried to scan it to let The Parking Spot know of our return and to retrieve our car. We then proceeded to the island, as directed on the receipt, and checked the app. The app indicated that they were aware of our arrival and were on the way to pick us up. The shuttle arrived and we loaded on and returned to The Parking Spot. So far, so good. However, upon arrival, our car was nowhere to be seen. The driver said that I needed to go into the office and see what was going on. I did and was told that when we had arrived that I was supposed to come into the office and check in. Okay, but that's not what I was directed to do when we had arrived initially. If a person is supposed to do something when using a business, then that business should tell the person that. I don't know their business, they do. Next time, if there is one, I will go into the office and do what they want. But they need to tell people what is expected of them! I would rate this business 2-3 out of 5 stars just for their bungling this trip for us. read more

Still one star.... No response or update from their "update", as they stated in the response to my rating/review. Pathetic organization. The good news is. I'm going to save the $25 disposal fee, when my windshield is replaced for $1400/including calibration for all of the cameras. I'm going to leave it in their lobby read more

The Parking Spot - Broken windshield - Parking Near Me - Nashville, Tennessee

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Terrible service if you have a late flight. So far have waited over 20 minutes at 1 am on a Thursday. I could have already almost arrived at home. read more

My experience with The Parking Spot by BNA was quite good! The service was excellent. All employees were pleasant. Even thought it was congested on a Friday afternoon, you just park & leave your car there like valet. They take care of parking it, but they are quick to assist with unloading your luggage from the car if nearby. Shuttle service runs between there and the airport with multiple drop-offs by airline. I hear they have other services available too like car washing. The Parking Spot was convenient, service friendly & reliable! This was my first and only time using them but based on this experience, I would park there again. read more

My wife purchased a 7 day Groupon and conveniently it could not locate her reservation for an early flight this morning. I purchased one last night for her to replace the missing one lost in their system. I set it all up and made a reservation for her last night and conveniently mine was lost as well. After speaking to someone on the phone last night denying the reservation existed, we have determined that they are scamming people with the Groupons. Even though she had a QR code they are going to charge her full price when she returns. Basically we are paying 3 times to park. Buyer Beware!!! read more

Everything was going well until I went to pick up my car. I went to pay the bill. The day I dropped off my car I was told the amount that I would owe would be $122.00. When I picked my car I was informed I owed $192.00. I was told I was late getting my car. The day dropped off my car I informed the older man I wouldn't be back until the 12th and was informed I would owe $122 to my surprise I was told I owed $192. I wasn't happy. I read more

First and last time parking at The Parking Spot in Nashville,TN airport. From 6:00pm on 05/20/2025 to 6:30pm on 05/24/2025 I was charged $197.00 to park. NEVER AGAIN. read more

While the parking spot can park your car they are very unreliable. I was gone a week and requested a "complete detail" and when I returned it wasn't done. When I raised it as an issue and a concern they said "well the person that checked you in didn't include your return date" so it wasn't done "but don't worry we didn't charge you". Ridiculous. When someone orders a service and the attendant does include a return date why not make a phone call to confirm so me (as the customer) could tell them and the car be clean upon my return. The fact that they screwed it up in the first place, didn't attempt To fix it, nor did they show any concern for the service failure is disappointing. read more

This has been my go to for the past 3 years. I like that I can book it ahead of time and pay through my app. They are generally pretty quick with the shuttle. As all business are right now I believe they are a little short staffed. read more

The spot use to be awesome! I have always loved doing business with them but on my recent trip to Nashville, I washed my truck before going to the airport when they bring my truck back they had parked it under a tree for a week and a half. It had limbs and sap all over it, and they didn't even bother to clean it off just returned it to me like that, then the girl at the desk said how do we know it didn't show up looking like that. Whoever picked the truck up, obviously knew that it was parked under a tree because there was a limb still on my truck bed cover! read more

Amazing experience! From the moment I pulled into The Parking Spot lot, things ran efficiently and quickly which is what I feel most people look for when getting to the airport. Customer service was excellent and as I got out of my car my luggage was quickly picked up by the van driver and as soon as I sat down, we drove off. Pickup was also fantastic as I waited maybe 5 minutes for the van and my car was ready to go the minute we parked. Bravo Parking Spot, you nailed it! read more

Very friendly staff. Very easy process. Perfect amount of wait for pickup, and walking distances. This is my new go-to parking solution. Saved foldin' money, even after tips! read more

I have been using Parking Spot service in Nashville for about 12 years. Their service over the last 6 months has been HORRIBLE! I realize that post Covid it has been tough hiring good staff but, at least hire people who care. When you pull into the Parking Spot lot you have to wait several minutes for someone one to come out of the building or you have to go inside to see if someone is working. When they finally come out to the car they act like they are doing you a favor. No one says "hello or how are you"! Then you go into the office and once again they have an attitude and they are doing you a favor for parking with them. The last two times I used parking spot one of the car porters changed my preset radio stations. The first time I didn't think much of it and the second time I was annoyed by it because they should not be in my vehicle listening to music or changing my preset stations. I mentioned this to the manager and they stated they will bring this up to the staff. Today, when I parked my car at the Parking Spot, I explained my previous experience and asked that they inform their team not to change my stations. This guy began offering excuses as to what might of happened. There is no reason for anyone to be messing with our preset stations in the cars! Unless their service improves, I will be finding another parking option at BNA. read more

We left our vehicle here for a quick weekend trip in march and upon return realized my brand new vape pen had been stolen so just know they will snoop through your stuff. read more

I pre paid and dropped my car off on the 24th. The drop off and pick up went fairly smoothly. Two concerns to share. One is that if you are even 5 minutes late you will be charged one extra day. I thought they might have a system or proration but not with this company. Two, when I got in the car they had left a receipt on my console. I thought they might hand it to me and go over the extra charges. read more

I just returned from an 8 day trip to find my parking bill was $290.00 When I questioned this charge as compared to past charges of less than half this amount I was told that their rates very from day to day based on demand. That is ridiculous. I know that Nashville has become an expensive place but this is blatant gouging. Thirty five dollars a day for parking miles from the airport and a shuttle bus is insane. Plus they were very rude and unhelpful when I questioned the charge. NEVER again. The Absolute Worst !!! read more

Great service but don't pay for covered parking as your car will come back worse then you dropped it off. Can't believe I paid extra for this! Not happy and was told "o well, it's just a little outside cover like a carport style." read more

It was very easy to make your reservation. Even getting in to the facility and move into the shuttle. Nice people and the vehicle was ready when we returned. the only issue was my vehicle looked like it was parked outside for 10 days. In the rain. I paid extra for covered parking. That's the only reason for 3 stars. read more

I used the parking spot for the first time. They charged me an additional $35.00 because I was told I gave the wrong arrival time for the pick-up for my return flight. The web site defaults to 7:00 am. I asked her to please reverse it and she was so rude. "Ma'am, you made the reservation, not me". I want sure where to find my car and the woman was very vague as to where it was parked. She was just not friendly or helpful. As a senior citizen traveling alone for the first time, I was very intimidated and taken aback. I will say the drivers to and from the airport were wonderful. Use BNA parking lot, it's easier and they are friendly, or the Hilton. They have a shuttle that is great and much less expensive. read more

They wrecked my car. 6500 dollars worth of damages and now are refusing to pay. DO NOT USE THIS PLACE read more

The Parking Spot - They wreck my car. 6500 dollars worth of damage and now are refusing to pay. Its going to the courts - Parking Near Me - Nashville, Tennessee

I'm not your Bro'. I'm not your Man. To quote the great Mr. George Peterson, "Call me sir, g--d--- it!" I would suggest using common decency, but it's becoming terribly uncommon these days. Be polite and treat me like a customer. I'm not your drinking buddy. Upon our return, I hailed the shuttle driver at the airport curb. He stopped 20 yards away for no apparent reason. As we boarded, I asked if he needed to see our ticket and he replied to ask if I would intentionally board the wrong bus. Really? Yes, really. I'll be looking elsewhere for parking service next time. read more

I will not be using this place again. Left my car there during a w/e excursion (about 60 hours) and was charged $66 including taxes and fees. That might have been okay if my car had not been literally COVERED in bird poop. This is not an exaggeration - the roof, hood and entire drivers side looked like an army of birds attacked it. I will definetly be trying an alternative next time. read more

Paid for covered parking 9/16-9/19. Shuttled to airline door. They were all very polite and helpful. The only problem we had was not knowing where to go to get the shuttle back to the lot. My phone kept indicating they knew we were in a pick-up area, but no one came. My husband called, then we hoofed it to the ground level of the parking garage. That was our only negative for the second time we utilized this service. I have used this service once before, and had no problems. Would recommend trying this service. It was less expensive than the airport parking. read more

At this point of dropping off my vehicle the young man told me to drive where it's says "stop here". The young man did NOT get off of his chair and was to busy talking on his phone. Apparently I drove way to far and even went past where cars were parked. I turned around to figure out where I should go and finally saw the same young man flagging me down. He asked what I was doing which was obviously I wanted to get my car parked and a shuttle ride to the airport. As I came back around he stood where he probably should've stood to begin with and shouted at me "RIGHT HERE" along with being extremely animated making me feel like I was the stupid person. I LOST IT!!!!! I shouted that I'm NOT stupid and as he approached me he threatened me that he was about to get physical with me. At that point a few other workers came out and separated the young man from me who were absolutely fantastic on how they defused the situation and were incredibly polite. After a few moments I made an attempt to shake the young man's hand as a peace offering but he wanted nothing to do with and told me specifically to get away from him or else. Thankfully the other workers were still making sure nothing got out of hand. I've never used a service like this so I was very unclear what I was suppose to do. The rest of the workers were fantastic along with the shuttle driver who I did tip $10.00. Hopefully this young man has no access to my vehicle. I'm currently wondering what could possibly happen while I'm gone with my vehicle because the young man definitely knows my vehicle. I never received a ticket nor did I remember the name of this place until I got to my gate when I searched up "parking"on my maps app. Hopefully everything works out ok and my vehicle is not vandalized. 09/24/23 read more

I used the parking spot in April and paid for an inside and out car wash of my brand new 4 runner. When I got there to pick up my car, the touch screen was all scratched up. I filed a claim on the spot with the manager. It is now September, and I've not been contacted one time by them, nor have I been able to get in touch with a manager. I've called and left multiple messages. Will never use this company again! read more

This used to be the best way to park at the Nashville airport, but today I've waited 20 minutes at the pickup location and still no shuttle in sight. I've called again. "He's on the way." Right. It's a 5 min drive. Paid for covered parking and had bird poop and morning dew all over my car when I picked it up. Clearly, it was not parked under any cover. Will look for another parking option. read more

I highly recommend utilizing The Parking Spot if you're planning on flying out from BNA, and you want to park at the airport. First off, they are close to the terminal. Secondly, they shuttle you to the departures level at your airline area; and will load your baggage onto their transport as well as offload them when you arrive at the terminal. The advantage of all this, means no driving around the terminal parking lots as time quickly dwindles down prior to boarding; desperate with worry. We live within half an hour of the airport, and was on time. As they dropped us off, and the van was pulling away; I realized I was missing my cpap machine that I thought was left in the car. I called the office, and they checked my car; only to find that I had left the device at home. They quickly came back to get me, so I could go back home and pick it up. As we arrived back to the Parking Spot building, I noticed that my car was already ready for me to jump in; and off I went to get back in enough time to hopefully make my flight (while my wife waited for me at the airport, checking in with me via phone messages and such). I was able to get back home, get my device and get back on the road to drop off the car back at The Parking Spot. Again, they were ready to take me back to the terminal again and get quickly through security; and back to the departure gate with about 10- minutes to spare. If it hadn't been for The Parking Spot's quick actions and foreword-thinking, things would have gone much differently; and not so well. As far as I'm concerned, they saved my vacation plans being ruined. A BIG thank you to everyone at The Parking Spot!!! read more

Don't rent through this organization unless your absolutely sure your parking there. They have terrible cancellation policy and tend to hide things in the fine print. If you do the pay now system, it's non-refundable. Not a great experience when you have a change in travel plans. read more

I love the convenience of this service. The online app is easy to use! I have used 3 x and already built up free days. Service and workers have been kind, friendly, helpful and efficient. Hands free check in. Everyone wears a mask. I do recommend this parking spot. My car was kept safe and they took and picked me up quickly at the airport. I do recommend and I will use again and again! read more

Very disappointed to see that my vehicle wasn't as clean as it should have been considering I paid for full detail service.... Will continue to use them but not have them detail my car...120 dollars should mean a spotless. read more

The Parking Spot - ...thought I'd give it a try and can't believe I paid 120 dollars...I'll continue to use them but not their detailing services. - Parking Near Me - Nashville, Tennessee