I had a very disappointing experience this morning at The Paw Spa, LLC. I was doing a favor for a…read morefriend by dropping off her dog for a 9:30 AM appointment. I arrived around 9:25 AM, having never been to this location before. I don't own pets myself. When I pulled up, I honestly thought the place was abandoned. The building is very small and resembles a converted shed, which was already a little off-putting. Around 9:27, I saw three people exit their cars and go inside the gated area. I followed shortly after with the dog, but when I tried the door, it was locked. I knocked, assuming maybe they just hadn't unlocked it yet since the appointment was for 9:30. At exactly 9:30, someone came out, flipped the sign to "open," and I entered with the dog. I greeted them with a "Good morning," but was immediately met with a rude and aggressive attitude. One of the women told me, very harshly, that I should never knock on the door again because they were inside grooming. I was shocked and confused. I had no idea. Then she snapped, "Can you shut the door? We have air conditioning." At this point I was irritated and honestly felt very disrespected, but I kept my composure since I was doing this on behalf of a friend. When they saw the dog, they started acting strange and commenting that he didn't look like the photo. Another woman came over and asked his name, what services he was supposed to receive, and requested proof of rabies vaccination, which I sent via text as instructed. Overall, my experience here was unwelcoming, uncomfortable, and honestly, disgusting. I don't know if the treatment I received had anything to do with my appearance or race, but I couldn't shake the feeling that I wasn't being treated with the same respect as others might have been. The woman with the dark hair in a ponytail was especially rude and needs a serious attitude adjustment. I would never recommend this place to anyone. The lack of professionalism and basic courtesy was astounding. No one should be treated this way, pet owner or not.

Very pleasant staff and they did exactly what I asked for. Very pleased with the result and would…read morerecommend them to anyone.

My large pet (LG BULLY 110 lbs easy)was placed in the Kennel in Hinesville Ga over the Thanksgiving…read moreholiday from Wednesday to Monday and he came back limping with a soft tissue tear , bruised bone and he lost 10 lbs. I do not know exactly what happened over that time frame but I do know he is usually a very happy dog .He was dropped off with no injuries ; yet we had to take him straight to the Vet from leaving there. It was really sad seeing him in pain. Needless to say we will not be using this facility ever again.

Boarded my two English Cockers for 5 days. Pat took great care of my babies. I have also used her…read morefor grooming with a difficult puppy. She did an excellent job with him as well. I definitely recommend using La Maison du Caniche for any of your boarding or grooming needs!

Had a brief but superb visit! Travia met us inside with a gentle touch and a sweet word for my…read morelittle chicken who did not want her nails trimmed! She was efficient and skilled. My pup was done in less than 5 minutes. She had several convenient payment methods, so we were out the door in no time!

From the owner: If you are looking for more of a one on one relationship between your groomer and furbaby, I’m your…read moregirl. I like to work on one one with the babies as it’s less distraction. I thrive to provide a more calm environment for your baby.

I have been taking my Yorkie fur baby, Tucker to Hair of the Dog since 2017. They have done an…read moreexcellent job each and every time. It also goes without saying, how accommodating and polite they are. I'm not always the best with keeping up with his grooming visits, so when my Tucker doesn't see people regularly, he generally is a nervous little guy. When we go in to the shop, he is not never scared nor is he shaking or anxious when I pick him up. He's happy and smells so good. I won't use anyone else (unless they decide to close shop). I highly recommend Hair of the Dog! You and your pup will not regret it.

From the owner: From baths to hair cuts! We do it all! Professional pet grooming by experienced and gentle pet…read moregroomers. All breed pet grooming. Our "paw spaw" offers a wide variety of pet pampering services for your pup. From nail clipping to full hair cuts and even services that can help reduce shedding.

Paw-sitive Review from Nala…read more "Hi, it's me! The fluffy one with the epic Grinch feet. I just wanted to say how much I loved my visit to the groomers! When I walked in, everyone was so kind and gentle--I felt safe right away. They gave my paws the royal treatment, trimming all that wild floof into neat little feet again. I can actually see my toes now (and my humans say I look so fancy). Not only do I feel lighter and cleaner, but I got so much love and attention while they worked. No stress, no worries, just lots of pets and kindness. If you ask me, this place deserves all the tail wags and happy zoomies. I'll definitely be back the next time my Grinch feet try to take over again!"

The groomers are fast and do great work. I will be going back for any other grooming needs because…read morethey did such an amazing job with my dog's nail trim.

thor is amazing and she is welcoming, with the addition of the store selection having clean and…read morehealthy selection of snacks and food for dogs and cats(one ingredient only) if i could leave more than 5 stars i would.

Grooming services are unreliable, I have had two appointments canceled by the store. One was…read morecanceled due to their website having technical issues. The second appointment was canceled with zero explanation.

There are 2 people that greet you and make you feel welcome and the rest walk past you like you are…read morea nuisance if I find a different pet store I won't be back and to top it off some people that work they don't know their merchandise. They will sell you the incorrect fish for an escalated price. If you're not paying attention, you won't know until you get home and then there was no compensation offered at all.

Their cheap services are cheap for a reason…read more Very hit or miss, and when they miss, it's terrible. We have a rough collie, first time went in for a puppy bath and brush (to include drying her) and she came back pretty wet. 2nd time was good, puppy bath and trim no complaints. 3rd time bath and haircut. Was ridiculous. I normally drop off the pup, but my husband did and he didn't know exactly what she should get. Groomers are supposed to have knowledge of the breed, and how to cut even double coated dogs and showed gross negligence. Double coated dogs aren't supposed to be shaved for safety (they can overheat, get sunburnt etc.) and my husband didn't know, he was going off of advice from what were supposed to be professionals. Our pup came back shaved to almost nothing, with behind one ear being shaved to nothing in a chunk but full (not bother like the other one) behind the other ear. 4th time. Bath and brush. My appt was at 11:30, I called 1 minute past to let them know I was running a little late but was on my way. The call rang for a long time then when it was answered it went to someone talking about their child's anger issues and I repeated said hello, are you there. I hung up and called again. Finally got ahold of them at 11:35 (didn't bring up the 1st call and was friendly to them) and the manager said that it shouldn't be an issue. We were in the parking lot walking in at 11:45 and got a call back saying that they cancelled my appointment and had to rebook later. The appointment takes a few hours, around 3 hrs so I'd have to rearrange my whole day. The manager kept saying they couldn't get me in because the person who was scheduled for us had 10 dogs that day. Which isn't my problem when I communicated immediately and was told it would be fine. They said they had a time leniency, which they didn't even follow because they cancelled it before the grace period (since I called a single minute after the appt time).

Cori does SUCH an amazing job every time we take our dog here. She is definitely an animal lover,…read moreand I always feel so comfortable leaving my animals with her to be groomed. She definitely knows what she's doing!

From the owner: Hello, I am the owner of Cori's Cuddles & Bubbles, I have been in the grooming business for 10yrs…read moreas a bather and receptionist, I also worked in the dog walking and boarding aspect, I am finally starting my dream of opening up my own grooming business, my hours Monday thru Saturday. I have always had a great love for animals! I hope you check out my business , your pet will be loved as if they are my own!

She was very patient, super friendly, and did a great job. This is definitely my new place to take…read moremy fur baby.