I was trying to book a flight and the airlines put a hold on my card for $420. Through the experience of trying to figure out if the charge went through or dropped off, I dealt with Jen, who worked with me for several days during my travels to check on my account with various charges, etc. She was extremely kind, supportive and personal. When I was driving through Spring Green the other day I was thinking I should have flowers delivered to her or that I should call her boss and tell them she should get a raise. The bank in general has been amazing to me. They know me by my voice when I call, and by my face when I drive through. The customer service for me has always been great, and they are always kind, helpful, respectful and professional. read more