Very reasonable and so caring! I love them! They took my girl in last minute. I thought she'd get…read morebetter but didn't. I should have taken her sooner but didn't :-( they fit her in, we're non judgmental, inexpensive for what they did, and fixed her little eye right up! So grateful!

We had a newborn puppy that was not doing well. We brought her in and one of the staff members…read moreoffered to take her and rehabilitate her. She's an absolute angel. And the doctors were so kind and affordable. I can tell everyone that works there is there because they genuinely care about animals. We are switching all of our pets to The Pet Clinic!

Didn't have an appointment to get Axels ears checked, they got me in and got his ears treated and…read moremedicated in 30 mins tops! Every one was very professional, very knowledgeable about home care and with meds! I am one satisfied customer! Dr. Fletcher is awesome!

The tech/receptionist was very kind, she greeted us, and acknowledged they were busy in the back,…read morebut she would be right back. She was, her customer service was good. She had a good attitude. I'm a retired Air Force Veteran, I live animals , usually, I have a good report with anyone, when I made the appt, I asked to have the Dr check out my puppy. He had been plagued with alot of issues. He was 3 months old. Infested with fleas,ticks and a large amount of worms. He has had bloody stool, gastro upset,with nausea, diarrhea, shortness of breath. He didn't respond to any questions, I tried to ask as he walked away with his back to us, as if we were not significant, perhaps he wasn't interested in my puppy. Simple reassurance would have sufficed. However, he never even looked at my puppy, except to give a vaccine shot. He treated us as if we were not worth his time, he was aloof, cold, and his lack of empathy was rude. I know by his behavior he won't blink with this review, I'm quite sure he has been allowed to behave this way for a long time. Shame on him. Please don't waste your time with this provider. He must have all the patients he wants, and doesn't care about new customers, I got more interest from a online Dr with the computer screen, felt more, warmth, and compassion.

Dr. Scott Koenig and his entire staff are so caring and professional. They make you feel so welcome…read moreand make you feel like your dog is the most important!

I have been using this vet since 2008. You can tell Dr Koenig truly cares about the animals he…read moretreats. I had a 17 year-old cat that had to be euthanized in 2011 and an 18 year-old cat who needed the same last week. In both cases he was kind and patient while I agonized over the final decision. He always replied promptly and was willing to discuss at length all options, not to mention putting up with my indecisiveness. While staff come and go I can never recall any of them who were not friendly or insincere about their love for animals.

Fantastic help and understanding with our pet care emergency needs. Thank you for the quick and…read morefriendly service. We appreciate you!

I have been going to this dog clinic for 20 Years at Waggin…read moreWheel Vet on Hwy 7 with all my pets. Today I was eight minutes late and they were not busy and the girl at the counter was kirt and rude and had to get permission to see her. My own Doctor doesn't do this. And I then to see my dog he commanded that I apologize to his rude employees as a tech lied about my actions to the owner and then said being an employee she taking care of her coworkers. I have owned two restaurants in the village and this place has gotten to big for their britches. Pride has a very hard fall. Let me add to this. I called last week after a text trying to make this appointment and no confirmation. This has happened twice. I called and left messages and my phone number to set the appointment. Never have I gotten a phone call back. So I finally got a hold of someone last week and she said I was late for her shots and I replied, I called and left messages and you never ever call me back. And she said well you should have made the follow up appointment before you left the first visit. As she stumbled for her words. What?! I thought that was their job. Owners you need to to put a camera up and record your front staff and your employees should never be correcting and protecting their coworkers, because they are not in management. I love Mrs Billby and I will miss her. She is amazing, but she wasn't there today her husband was. Wow! I'm really can't believe what is happening to customer service?

The doctor and her entire staff are so caring and professional. I was so sorry to move away .read more

Dr. Windle and her staff are the most caring and compassionate people. They handled our needs so…read moreprofessionally. I highly recommend this clinic. Our pet was having an allergic reaction and they took him in promptly and probably saved his life. I wish I could give them 10 stars!

Amazing staff. Always feel taken care of and heard. Priced as expected. They are well loved clinic…read moreso call in advance for appointments as you're able.

I was scheduled for a specific time with my lab/healer this summer. I had the card and everything…read more I came to my appointment and a lady at the desk told me that it was actually 30 minutes earlier. It was very frustrating to try and get my dog to and from her appointment. So to get there and be told that with no sympathy, helps the frustration along. She argued with me and asked if I had a chart. I replied with, "I'm not sure, but we've been seen by my other dog." It's like she didn't hear that portion and after many back-and-forths, she exclaimed, "Well why didn't you tell me that?" The attitude that was used with me was uncalled for as a customer. I left with an appointment for September for my second dog and cancelled my lab's appointment to go to another place. After coming in September, I was told that I was deactivated and not allowed to activate again. This place has very poor communication. Not only with their scheduling, but also with pretty big things like "deactivation." Regardless of the reasons for deactivating me, I should've at least been notified. Very poor business and I very much want to dissuade anyone from going here to treat their babies. There are many other doctors and nurses who will love your babies, but not these people. There are cold attitudes and robotic voices that are unneeded in a small town. If maybe one person could read this, maybe it could save someone from being offended or frustrated or treated rudely.

We have been clients for about 5-6 years. They have always been so friendly, caring, and…read morecommunicative. Our pup has been well cared for.

Wonderful office staff. Clean establishment and never a long wait. They always ensure to give the…read morebest quality of care while taking care of their patients.

I've had some good experiences before but then recently I took my 9 month old Pitbull there on June…read more26, 2023. My baby was in so much pain, gaining weight in his stomach, so much it was showing his spine, they told me he has liquid in his stomach with a little wire in there as well, they said he needed surgery or else he wouldn't make it. They said "there's only one doctor and no openings for the rest of the day" So tell me why they couldn't make the time in their day to do surgery on my baby boy, is it because I didn't have $1,400 right then? Well I had it when I came and picked him up. We were there from 11 in the morning to around 3 in the afternoon, they kept him there on some medicine until 5:45. In the next hour of my baby boy leaving, he passed away... after spending 630$ on the bill just for him to pass away.

I've been in panic mode for a day and a half trying to find a vet with no appointments available…read morefor my dog. Called actual Petco to see if they had any eye drops for pink eye and sent me to VetCo, which I didn't even know existed. The front desk lady, Tricia said could literally get me in right away. I explained my dog was a pit bull ( people are afraid of and sometimes won't see) and no problems with that, he's 12 and a old big baby. Provided a leash for me since he's not leash trained. Got him in promptly and did the exam on my boy and not the answers I wanted thinking it was pink eye but in fact a stroke. Me waterworks going the vet was nice an attentive but was straight and honest and relieved me that he wasn't in pain. The staff is amazing and did a fantastic job! I highly recommend them for any sudden or abrupt things that happen with your pets. I want to say thank you for y'all for being so kind and honest with me and with Bonzo.