You are always met with " can I help you". They assist with cat and sometimes other pet rescue. This is a great family business.

Brought our doggy, Nena, to be boarded during a wedding weekend. This was our first time boarding her & they were amazing! No matter how many questions I had asked, they were very thorough & patient. We got to tour everywhere prior to her stay & they went over a schedule fit to Nenas standards! Emily was great with Nena from the start When it came time to pick her up, she was so happy so I know she had a great experience as well!! Would recommend to anyone! Petstop is our go to place for Nena when we come into town!! read more

I went into this store to find a quality lease for my large breed dog and I was not greeted when entering the store. I was not ask if I could help find anything in specific. I finally ask for help and in doing so I ask if there was any leases recommended for my breed of dog. The lady said we have some on close out that will not longer be in stock....thinking I was going to get a good lease at a good close out price WRONG WRONG WRONG...I ended up paying 20 dollars after taxes for this lease. There was some on the shelf that looked as if they were just as good but 1/2 that cost. I go ahead and pay because I just want to get out of the place. I get home and realize there was 2 stickers with 2 different prices. The top sticker said 17.99 and I peeled it off to reveal that the one under that the 17.99 was actually cheaper by 3 dollars...yet I was charged the 17.99 plus tax on a "CLOSEOUT ITEM"......they are thieves!!!! Double check your prices. I was so disappointed my suggestion would be shop at Homestead for your pet needs or at this point I'd say you'd get better service at Walmart and thats pretty sad if any of you know our local Walmart!!!!! I was very very very disappointed and will never be back to this place. Its the only pet store in Dyersburg and they take advantage of that...I hope Petsmart or another industry will come into Dyersburg one day and it will cost them their small business. People that cheat their customers do not deserve to stay in business!!!! I wouldn't even rate 1 star but it makes you just to submit the review. read more