Oversold on Yugioh product and did not deliver on time. By the time it was canceled cost additional…read moremoney to buy it from elsewhere. Communication was good but the right response would have been to purchase the product from else where or fulfil with the current allocation

I've been there tons of times and will gladly keep returning! The owner is very nice and incredibly…read moreknowledgeable about his figurines. I've not been to any other stores that even come close to his Star Wars figurine selection. Also, you can't go wrong with his huge selection of $1 comics!

Had a terrible experience, prices are outrageous for what you get. Used stuff matching price of…read morenew. An I've never felt more rushed, the service was not very kind. I miss the old Hastings.

DONT SHOP HERE!!!!…read more Olha at the zona rosa vintage stock is a muy mal human being. In case she's not wearing her name tag, She's a short dumpy girl with glasses. She tried to convince me that a collectible was complete in box when it was visibly showing slots for parts that were empty. She told me those are for the parts on the figure and i took her at her word. I felt at-ease when she told me I had 30 days to return it for a full refund. I asked if I could return it to the entertainmart in Saint Joseph (also a joke of a business) because I live an hour north of here. She said yes! After some online research I see the figure is indeed missing parts. 6 in total. I called the Saint Joseph Entertainmart to make sure what Olha told me was correct. She verified and told me to bring them in. I was greeted by a guy that told me to head to register 1 for my refund. I went to register 1 and was next in line when the cashier just walked out of the store without saying anything to me. Not hold on, excuse me, NOTHING! Then after 10 minutes the guy walks in and says the district manager told him I cannot return the items because they are used. One was brand-new according to vintage stock and the other was used. They told me I could take them back to zona rosa and get my refund. How convenient! I'm at work so I ask my wife to take them back for me. The guy working the counter immediately said, "didn't the Sain't joseph store already tell you No on this return". My wife said, "actually the saint joseph store said to bring them back here." When asked by the male worker why Olha told me I could return these items she exclaimed, "I never said that!" They basically told my wife tough luck and have a nice day. To sum it up, Not only are the employees at these stores untrained. They are also liars with terrible customer service skills. They reserve the right to refuse a return, even if it's a legit return, as they see fit. The manager has the final say on a case by case basis according to their online website, which is full of grammatical and spelling errors which adds to the sketch of this business. Olha, learn what your store policy is, don't blurt stuff out of your mouth if it isn't true. While we're on the subject of truth, when asked if you said something that you definitely said, be an adult an own up to it. Don't lie a second time to avoid accountability

I visited this location last week with family. Great selection of comic books and toys. Some of the…read morestuff is a little expensive but worth the price for what you purchase. The owners were very friendly and helpful.

LOVE your store! I was in Nerdvana! I am so stoked I got 5x Astonishg Tales for $15!!! And I love…read morehow you two are honest with the merchandise you sell. I can't wait to visit KC again! Back In In Time Comics and Toys is a definite stopping point while visiting! Much love from Wichita! You guys are so nice!

Staff is very friendly, knowledgeable and helpful. They have a huge selection and competitive…read morepricing vs online vendors. My boys broke their rc truck, so I brought the broken piece in and the staff knew exactly what part it was and how to fix it. It was in stock, so after following their instructions, my boy's trucks were back up and running later that same day!

These guys are great! They are more than willing to help get you eat you need. Need a kit, parts,…read moreor just want to discuss the hobby, they go out of their way to make the customer is happy. Been going to them when I'm in Topeka for over 20 years. Highly recommend!

My family decided to drive down to Leavenworth for a fun afternoon (bet Michael Vick has never said…read morethat), and this was our first stop. What a neat store! It has three floors--the second level, which is the main level, has a large collection of Banbao toys, which are like Legos but cheaper. They also had many other cool things like models, marbles, and marshmallow guns (and plenty of other things that don't start with the letter M). The top floor had more toys, such as a wall of Playmobile, some German toys, and some more neat models, including models of Leonardi da Vinci's inventions that you can put together and actually make work. There are also some toddler and preschool level toys, like pretend food and Melissa & Doug puzzles and toys that teach skills like tying shoes. The bottom level is a model train lovers dream. We love looking at model trains but absolutely aren't into making them, but it was really cool to look around and see what a model train enthusiastic world is like. Customer service is great. I think we spoke with the owners, or at least some of the main employees, and they were super nice, showing our shy children some of the toys and letting my kids try them out. It was clear that they really love toys and their customers. We left without buying anything, but we're hoping to come back soon and give them our business!

Miracle workers! We had a last minute ask from one of our kids for Christmas and Dad's came…read morethrough. We were able to pay over the phone and pick up Christmas Eve day. Great customer service!

I stopped into this learning store because for some kindergarten homeschooling supplies. The staff…read moreis nice and helpful and not pushy on sales. They have a wide variety of teaching supplies, learning games, and much more. They have a cute little area near the cash register for kids to play while parents shop. I felt like their schooling supplies were generally reasonable, but I think that some of their learning games are quite high priced. They do have sales like buy one get one 50% off and other sales as well as rewards program that I joined. I will definitely be going back as it's nearby and they have a pretty good selection.

FPO and I have been here twice. Both times were for niece/nephew gifts. The store is very clean and…read morewell organized. The staff have all been very friendly and helpful. The prices are a bit high but you get what you pay for.

Such a darling and welcoming children's store! I love shopping there for my nieces and nephews…read more Friendly and helpful staff. They even do special orders! One of my favorite local businesses - highly recommend!

Delightful little shop in NOTO offering a small selection of children's books and toys. They will…read moreoffer art lessons and can host parties and events in their backroom which is set up as a creative space for aspiring artists. Great and welcome addition to NOTO!

Looking for small novelty toy gifts? Unique puzzles? Board games? Stuffed animals? The list of…read morethings to buy here is endless. Another perk is the customer service. There are helpful people there to answer questions and suggest options you may not have thought about. The Topeka Toy Store (Lawrence too) is large and open with a second floor full of toys, books, and activities. I do an opinion writing project with my 5th grade class every year about entomophagy (eating insects) and I rely on the Toy Store for the boxes of flavored crickets and larvae I offer to the brave kids who choose to try them. We've been coming here for a long time and my 16 year old and 2.5 year old still find fun things they want at every visit. We love the Toy Store! If you're looking to support local business and don't mind spending a bit more to do so, you have to check this place out. There's something for everyone.

Great service had a lot of selection the value isnt the best but I would still recommendread more