Cancel

    Open app

    Search

    The PM Group

    5.0 (1 review)
    Closed 7:30 am - 5:30 pm

    Services - The PM Group

    Copymaking services

    Scanning

    The PM Group Photos

    You might also consider

    Recommended Reviews - The PM Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Mark H.
    26
    43
    7

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The PM Group

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    FedEx Office Print & Ship Center - Doing a Happy Returns

    FedEx Office Print & Ship Center

    (85 reviews)

    Here is my favorite print and ship center. and also I took a passport pic in here too. all staff is…read moreso kind and professional. I often visit here to send books and packages. Especially Tushar is so kind and patient. He helped me to fix the error of address barcode. I highly recommend here to send precious our package.

    I called this FedEx location today to inquire about assistance with a large project, and my…read moreinteraction with Chris was incredibly disappointing. Before I could fully explain the details, he repeatedly interrupted me, talked over me, and made incorrect assumptions about what I was asking for. Instead of listening and trying to understand the project, he became extremely flustered and raised his voice during the call. The entire conversation felt rushed, dismissive, and highly unprofessional. Customer service starts with listening, and unfortunately that never happened here. By the end of the call, it was very clear my business was not valued, so I politely ended the conversation, wished him a great day, and assured him I would not be doing business with this location moving forward! As soon as we hung up, I received a call from the regional manager. I made him fully aware of my interaction with Chris, including the interruptions, raised voice, and overall unprofessional conduct. What was most surprising was that he never once addressed or acknowledged Chris's behavior during the conversation. That alone told me everything I needed to know about the level of accountability and customer service in the South Orange County market. Based on both my experience and the volume of negative Yelp reviews across multiple South OC FedEx locations, it's becoming very clear that customer service is not a priority.

    The PM Group - printmedia - Updated May 2026

    Loading...
    Loading...
    Loading...