Pink Dolphin install a railing on my pool. Only took a couple of hours. Not one problem with the…read moreinstallation. Would recommend Pink Dolphin if you need any kind of work done on your pool.

Great value! I have been using the Pink Dolphin Pool Care Company for about 2 years. Ashley -…read moreOffice & Dillion - Service Tech has done a fantastic job with all my service request. Dillion is extremely knowledgeable of all things Pool Care. I use them for filter cleaning and anything repair. What I like is each time Dillion comes out he teaches me more about my pool. I do the basics and they do the heavier stuff. We're moving soon but they'll definitely go on our highly recommended list to the new owners. Thank you!

Fowlers has been providing weekly maintenance on our pool for a couple years now and these folks…read moreROCK, they are absolutely terrific. Today they serviced/repaired our water feature, again, they ROCK. Thank you all, your hard work and professionalism are appreciated, Happy Customers, DL

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors

They are currently my pool cleaners and have been unable to complete a pump filter repair in the…read morelast 5 weeks. I reached out multiple times and was promised it would be repaired in the next few days but I am still without a pool to use. It also doesn't help that a pool cleaner has been coming out weekly just for chemicals (pump doesn't work) and they are still charging me. Please note that after the first repair, the pool was worse as the oring was left out. Since that time it has been nothing but trouble. Plenty of other pool services out there to go to and I would recommend you use them.

Horrible customer service. Non responsive. Chose to fire us as a client after damaging our pool…read more(5k+ damage to coping and tile) instead of working to remediate. Offered ~$100 in incentive to make good on thousands in damage. DO NOT HIRE

Bryant has been an asset when comes to carrying for our…read moreinground pool. He's honest and prompt. We've been using his services for years now. It's unfortunate, we have to find another pool service to take over, due to his family relocating further away from us. He's gonna be hard to replace.

We're so happy we found Bryant with Sonoran Pool Services! We reached out to Sonoran Pool Services…read moreto help drain and clean our green pool in time for summer. He went above and beyond to revive our pool quickly, and continues to provide weekly service to maintain a sparkling pool. He's responsive, fair and knowledgeable. If you need a pool guy, Bryant's your guy!

The owners of Pool Shack Robert (Joe) pressured me to pay in full prior to the completion of my…read more$4,000 plus final bill of additional work contracted. Unfortunately the Pool Shack owner was paid and you are reading the typical Phoenix contractor customer horror story because once my final PayPal payment went through, Pool Shack refused to stand by their work to leave the job site without setting up the new pump functioning or adding chemicals to our freshly filled pool water. Apparently Robert was upset because I didn't sign up for weekly pool service even though my request to try out their service prior to signing a year contract or by my final payment not completed in cash or by check as demanded. The owner claimed PayPal was not an option because they didn't have an account set up and instead insisted that I deliver a check or cash which wasn't possible since I was out of town however when I went to search on PayPal, I found the Pool Shack business account right away so I made my final payment out of trust and I was insured that the job was complete with the pool running with chemicals in full working order which it wasn't. Pool Shack took advantage of my trust for contracting more pool work and since the previous job was completed according to the work contracted, I had a comfort level that in my absence the pool would be in good standing upon my return. Pool shack knew the next weekly pool service wouldn't happen until a week from my payment but since this didn't happen the pool was found in dire straights which was discovered by our pool service with a total of 11 day's since new pool water was filled and after Pool Shack left the equipment powered off without chemicals. Needless to say and shown by my photo algae growth sets in quickly in triple digits with the above circumstances. Since extreme measures with shocking/pumping still didn't turn the situation around in time to prepare the home for vacation rental, we were forced to drain, acid wash and refill all over again. At the time I was too upset to write this honest review to warn other customers and I rely on real people sharing business reviews so I feel that this one is well overdue. Bottom line is that the owners of Pool Shack and their representatives aren't reputable nor do they run their business with integrity. This left me with an unfinished pool repair and much worse than the condition of the pool upon the start/completion of the job. The end result of the algae green pool completely negated the money spent on the freshly acid washed pool + fresh water fill by the men intentionally leaving the pool without a running pool pump or chemicals added upon leaving. I am a reasonable person with over 20 years of working with contractors and I would NOT recommend using Pool Shack for any pool repairs, electrical work or monthly pool service.

I hired the Pool Shack to turn my diving pool into a play pool and cover all of my concrete and…read morepool decking with travertine. They were the most expensive company that quoted out of 4 companies but I wasn't as concerned with price as I was quality and the timeliness of the project. I called Joe, one of the owners to go over the quote to understand the timeline of the project so I could make a decision on which contractor to choose. I asked Joe how long I could expect the project to take. He told me 5 days for the pool and 7-10 days for the travertine. I asked if there would be a gap between the two projects and he said not more than 3 days. I accepted with the expectation that they set that the project should be done in about 2 1/2 weeks. At 2 1/2 weeks my pool was still torn apart! I called Joe to discuss the situation and he blamed it on my husband that the pool was taking so long because he ordered a customer pool remodel, I reminded Joe that was what the bid was for and the bid was provided to me before he discussed the timeline and that the scope of work never changed so this was not my husbands that he couldn't blame it on my husband. He then went to blaming his subcontractors and that it was their fault because they weren't doing the job quick enough. Speaking of subcontractors - yeah, these guys never showed up when they were supposed, ever. It happened during the entire project, we would be told they would be out the next morning at 7, I would lock my dogs up and then be lucky if someone showed up at 3 pm if at all. The contractors would always say sorry, they were in Scottsdale or Cave Creek. I live in Glendale. I felt the entire time like their clients in the Scottsdale zipcodes were prioritized over us in Glendale. Once the pool was "done" I use this term losely because the pool is still not done 2 months later. The travertine contractors came out. Holy mess! They didn't protect anything I own and cut all of the travertine with a dry saw and then used a blower to blow it all over my yard, in my pool and in my neighbors yards. They didn't cover my thousands of dollars worth of outdoor furniture, didn't protect my artificial grass, didn't protect my gravel, in fact they dumped their waste buckets in my gravel and destroyed it. They delivered the wrong color travertine and tried to blame it on me. Seriously, I paid you as the contractor to deliver on what I purchased, it is not my fault that you ordered 7 pallets of the wrong color, didn't inspect your job and let your tile guy (who wasn't supposed to lay tile that day) start on the tile. A 10x10 section that they started by my backdoor had to be taken up and redone with the right color. They left the open pit of sand at my backdoor for over a week without covering it so my 3 dogs had no choice but to walk through sand to go in and out all day tracking sand all over my house. The owner had the audacity to say he'd done me a favor my not charging me to take up the wrong color becuse "I let his contractor put the wrong color down" Ummmm......if I wanted to GC this job myself I would have, and it would have been done right. On the initial visit the owner Joe told us that the travertine overlay was a thin vineer that wouldn't raise the concrete level more than 3/4 of an inch. This was very important to me because I did not want the level of my concrete raised 2-3 inches, this would leave an ugly exposed edge all around my patios and pool and would mean I would have to raise everything in my yard to match that level The travertine tiles themselves measure 1 ¼ inches thick, so ¾ is IMPOSSIBLE. I met with Rob and discussed this with him and he offered to put a tile edge around the 2-3" gap to give me at least a clean looking edge that I wouldn't see mortar oozing out. When it came time to deliver on that compromise and make up for the lie - THEY CHARGED ME AN ADDITIONAL 900.00! I was mortified and felt like I didn't have a choice, otherwise, I was going to look at this horrible 2-3" mortar gap all over my remodeled backyard that I just paid them almost $30,000.00 to do. I told him I would pay it but that I would be an incredibly unhappy client, he proceeded to charge me. I thought it was over, I was wrong. The mess they left - took my husband and me, 23 hours to clean up and pressure wash. the pool level dropped 3" over night. Oh my gosh! The owner Rob comes out to locate the leak and charges us 100.00 to locate. Says it is our pool skimmer MIP fitting. I pay 250.00 to dig it up and dry as a bone, Discovered that when their contractor moved the light they didn't use conduit to run the wire - I can't make this up - they used a SPLICED GARDEN HOSE AND RED DUCT TAPE instead of conduit so my pool has been leaking through there. They refuse to give me the pool I paid for and I have had to resort to the ROC and filing a lawsuit and/or insurance claim

This company installed blotchy and streaky aqua blue pebble sheen in my pool. They did a horrible…read morejob and haven't taken responsibility for their installation. I've been waiting 5 months for them to fix it. Unfortunately my contractor had to contact the ROC to hopefully get this problem resolved. This is poor customer service!

Ruiz's was not my first choice, but you do get what you pay for. After working on a contract and…read morechanges for weeks, I decided to look up pool companies on the Better Business Bureau and found Ruiz. His prices were a little bit higher, but what I got was much more than my previous remodel was going to provide. I had 2 companies it was going to take 4-6 weeks to finish my pool remodel and Ruiz's came in, promised 10-12 days and that it would be complete before Christmas. It took 11 days and it was done and done right! I'd recommend them to anyone.

Great service and quality. Very efficient and thorough. Would recommend to everyone…read more I am very satisfied with the service. It is a 100 percent improvement over my old pump.

They came out to diagnose our pool pump that wasn't working and making a loud noise. They gave us a…read morefew options for replacement and got our pump up and going same day! Price was fair. From start to finish everyone was very nice, & professional. Would recommend them to anyone looking for pool equipment repairs.

Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!