In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We chose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J. read more

Been working with Fowler for over a year now. They are great. Handle everything from cleaning and simple maintenance when something might need a tweak. read more

Very unhappy with Fowler Pools. I paid them thousands of dollars to install pool equipment and it has broken down a lot in the first few months. What's most upsetting is they don't take responsibility - they blame everything except themselves and their product/install. Usually a company that is proud of their work would make sure the problem is fixed the first time it breaks, but nope, this "brand new product" keeps breaking and they are utterly shameless each time they come out and never say sorry, but just start blaming other things. If they want to fix this, take your product back and give me my money back. Just like your product/install, the trust is not fixable. read more

Great pool remodel, and fast! Appreciated their willingness to work with us on options for a total pool remodel. read more

Fowler's Pools - Before (bottom), After (top) - Pool & Hot Tub Service Near Me - Phoenix, Arizona

Fowler's Pool Company was absolutely great to work with from start to finish. They were very affordable compared to other companies, and they did an excellent job throughout the whole process. The owner even came out himself to take care of extreme calcium buildup on our pebble sheen--he did the work personally to ensure the best results. He also gave me helpful advice on maintaining pH balance. Their communication was great, the team was friendly and professional, and they had a great selection of tile in their office. The project was finished on time and stayed within budget. I highly recommend Fowler's Pool Company and will definitely return as a customer. read more

Communication is very poor. Quality of work, if not done right the first time, is awful. Trying to get any sort of warranty work done is a nightmare. If you are looking to renovate your pool, DO NOT let them take any funds from you until it's done to your satisfaction. Watch to make sure the guys actually show up for service as they will claim they were there even when your gates are locked and they cannot get in. Sales guy was very nice and accommodating, but the project manager is not easy to work with as they simply pass the blame on to their consumer and don't wish to fix their issues without any additional money being sent to them. Maybe simple weekly work is great with them when scheduling properly, but major work needs to be watched carefully and not paid until completed. read more

First, I was a longtime customer of Fowlers even with their constant price increases for service and chemicals but no longer. They cleaned my pool filters and when the pool was dirty the next day they tried to sell me a $2500 new filter system. They cleaned these filters for me at least 2-3 times before so I knew how it works. The filters are in a container which houses another container which holds the filters. To clean the filters, they take the inside container out and then take all the filters out. The container and each filter is cleaned and replaced back into the inside container and locked back in the main container. With this cleaning that did not happen. I know because I watched the technician perform the service. The next day my pool was super dirty. That had never happened before. When I called the technician, he said the filters were old and wanted to sell me a new $2500 filter system. Well, that was bit difficult to swallow so I called another pool company to take a look at the filters. He took the inside container out and it was full of mud and sludge. When he took out the filters they looked like they had never been cleaned. We have a video and pictures of the dirty container and filters. They perform this service for their customers and in their professional opinion the filters had never been individually cleaned. The next day my pool was not dirty. Have not looked back with new company. read more

We selected Fowler Pools based on a hunch and a look at the team on the web site. We moved here from "another" state and know we'd need a good pool service. The team at Fowler listened to my question and made great recommendations - we've converted to salt water and a cartridge filter system. Their team has been super punctual and friendly and has updated us on all aspects of our pool and differences we'll experience here in Arizona. read more

Fowler's Pools - Pool & Hot Tub Service Near Me - Phoenix, Arizona

I previously reviewed this company negatively. I had someone out to the house for an estimate. Both the recommended actions and prices weren't satisfactory and I opined as such. Today the owner phoned me, inquired about my service and discussed with me making it right. You can't ask more from a guy running a business than that and I'm appreciative. The guy cared and worked to make it right. Thanks David. read more

Our pool needed professional attention to address an algae issue which I don't have the time to address since I'm my wife's sole caregiver as she recovers from major surgery. Thank you for the peace of mind read more

The Fowlers Pools Teams are customer facing and dedicated to excellence, everyone takes ownership until the next step takes you through the next step. train The thing that really stands out, all the interactions with sales, Scheduling, Front Office, and so on, everyone is very present/focused on dosing their part. This is my personal unsolicited opinion. Dan, grumpy old Guy P.S. if they have any opening, might what to snatch it up, again, my opinion. read more

Great service, great value, and very thorough! I've used them for almost a year now and my pool is always sparkling clean. They provide you with pictures and a summary after each service. read more

In December 2022, we contracted with Fowler Pools to do a complete makeover in our back yard including resurfacing our pool plus remodeling our entire deck and patio. We worked with David Fowler and his team, who were nothing less than amazing. While David was the "front man" on the project, every member of his team was professional, friendly and very easy to work with. Not only does David know his stuff, he is very personable and remained flexible throughout the entire project, which took about 6 weeks start to finish. It is clear that David is "customer satisfaction" focused and he definitely hit it out of the park on our project. We would be remiss if we did not give a special shout out to Luis and his assistant for the amazing job on the deck and patio surface. They were meticulous, reliable and very much driven by ensuring we were getting exactly what we wanted. Overall, we couldn't be happier with the quality of workmanship, the ease of doing business and flexibility provided along the way. read more

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OMG! Fowlers just completed cleaning my pool tiles after 22 years of use/abuse. Looks like new! They also fixed some cracks in my plaster that I have had for 10+ years. Great price, great people, great quality. Thank you Fowlers!! read more

We recently bought a new house and were quite disappointed to see the previous owners discontinued pool service the moment they accepted our offer. We reached out to the pool cleaning company they had used to try to get our green pool back to swim worthy! After two months of the pool continuing to worsen, we were referred to Fowlers. In 1 week the pool was 90 percent better, the next week it was sparkling and perfect! We will be a customer for life. read more

Fowler's Pools - Before - Pool & Hot Tub Service Near Me - Phoenix, Arizona

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I had 2 tiles replaced. Guy did it fast and looked good. But the next day the mortar started to crack which means water will get in and fall off again. I went to depot and bought sealer. Looks ok now. read more

They came out in a timely manner, responded to the call and was very knowledgeable. Technician followed up with an estimate of the cost in a reasonable amount of time. read more

I have been having issues with my pool and my former pool company was no longer being responsive. I reached out to Fowler's Pools on Friday afternoon and they were here on Tuesday morning. During the time they were here, they fixed the issue with my the hoses to my pool vacuum and made a repair. I decided to use them going forward for weekly maintenance. read more

I have a spool that is 16 years old and needed some updating and repairs. Fowler Pools was referred to me by another company that could not help me. they came out immediately. They did not try upsell and within a couple days I had a comprehensive quote. They started the work on my schedule and it was finished in less than a week. They went above and beyond, and even made some minor repairs at no additional cost. I had a few questions during the process and when I called mike's cell phone, he answered promptly and responded to my questions! Everyone I spoke to at the office and onsite was so friendly and helpful. The price was exactly what they quoted and I felt was definitely in line with the work done. I highly recommend Fowler pools. read more

We had to switch companies when our old pool service stopped showing up on time, so we found Fowler's on Yelp. Gavin has been our service person, and he is friendly and does a great job. read more

Fowlers pools came to my rescue. I was house sitting for my uncle and and i was trying to turn the heater on for the hot tub and i hit the wrong lever and the hot tub drained! So I reached out to Fowlers pools and he came right away and fixed the issue! Great service! read more

These folks are as good as it gets. My pool has never looked better. Their pricing is fair and they are very dependable.