I purchased a membership with The Produce Box so I could send fresh produce to my mom who lives in Charlotte. I found out about TPB online and I really liked the concept of being able to choose what you'd like weekly, and I didn't really want to buy into a CSA. TPB hand-delivers your items, and they have a nice variety of produce, fruits, meats and even different sweets and snacks you can add to your boxes. The very first box my mom received was decent (note: you have to provide your own box)... except it was missing an item, and the quality of one bunch of fruit was poor/damaged. She informed TPB about her damaged fruit and also about the missing item, and they said they would get back to her about it. I definitely understand that mistakes happen, and items are overlooked... so I didn't see this as a big deal. I'm thinking TPB would at the least just include the missing item (or a reasonable equivalent) in the next weeks box, let her know... and problem solved. Nah... A few days passed with no follow up. So I shot out a quick e-mail, and I received a response back the same day letting me know they would look into it. Cool. However, a few more days passed with no follow up! Nah... Meanwhile, my mom received her next weeks box, which was fine. Problem is she is still sans the missing item from the first delivery, and she still has no idea when or if TPB plans to resolve the problem. I'm someone who believes customer service is equally, if not more important than the product received. I want to have my concerns or problems quickly addressed and handled... especially if I'm a new customer! Most memorable to me are the businesses who not only want to make sure you are completely satisfied, but actually follow up and quickly resolve your concerns. To this day, I still haven't heard back from TPB about the missing item. I shouldn't have to contact a business more than once, let alone twice... to get what I paid for. I have cancelled my membership. Mom wasn't happy about it, but she knows how I feel about spending my money on products offered from companies with bad customer service. Now Yelp knows too haha. Some are necessary evils, others aren't. I may have 99 problems, but TPB ain't one... read more

The Produce Box - The Farm "box" (Didn't get a box to keep) - CSA Near Me

I can't say enough about this service which I began after casually stopping at their table at a Knight's game. It has revolutionized the way I eat and shop! This week they offered "everyday hero"boxes for local teachers. I am amazed at the quality value and exceptional opportunities this company creates. Please consider. read more

The Produce Box - The Bounty of The Produce Box for Teachers! - CSA Near Me

I have been a fan of farmer's markets and CSA's for a long time and am a BIG fan of both the regional market and also the Matthews market. However, it's become harder and harder to get to the market on Saturday morning and frequently the best produce is picked over by the early birds! Enter The Produce Box - I'd read a story about this company in Raleigh and was very excited when they expanded to Charlotte! I signed up as soon as they opened here and it was a wonderful decision! Each week I get an amazing box of fresh, organic, local produce - beautiful greens, crisp apples, squash, kohlrabi, the list goes on and on. It's basically a CSA that delivers to you, with the added convenience of online ordering so that you control what you get! I've gotten rave reviews from friends about how good my salads look at work, and I just used some of the spinach for a community dinner that my neighbors loved! They even include a weekly newsletter that explains how best to take care of your goodies and cook them (in case you don't know!) I recommend The Produce Box to anyone who wants fresh, seasonal produce delivered with a smile each week! read more

I look forward to receiving my Produce Box every week! I signed up for the service in February after moving to a new house and thinking about how I would like to start cooking more. I have two small children, so going to farmer's markets can be a hassle, but I love getting fresh, locally grown produce to cook with. When I found out about The Produce Box, I knew it was the answer I was looking for! I go online, pick out which produce box I want or create my own box, and then just a few days later it's delivered to my front door! It's so easy and convenient, and I love that I'm supporting local farms while eating healthy too. read more

I love this service. I have been a member for about 2 months now and it has been fantastic. I love getting fresh local produce, meat and artisanal foods delivered to my door. Every person I have either met or talked to via email are professional and proud of their products and service. If you want excellent service and product and a way to support local NC farmers, this is the way to go. read more

I like The Produce Box so much that I signed up to be a member and to work for them at the same time. I deliver fresh produce and artisan items to my members every week. My family is eating healthier and trying new things that we wouldn't normally buy. Americans get used to produce looking perfect at the grocery store. The Produce Box delivers real farm food, with the dirt still on. The produce might not always be perfect in appearance, but I know it's local and fresh and good for me. The customer service is great, replacing anything that isn't what it should be. I highly recommend it. read more

Fixing our food chain one box at a time! The Produce Box is an amazing company that I have been affiliated with for 6 months now. It can be as big or as little as you need it to be (for the week). The flexibility of ordering and creating what you will use is wonderful. Local Food encourages local jobs in so many ways and it goes without saying food grown close to home just tastes better! I truly believe that we can fix a very broken food system one box at a time. By eating local and fresh we can only do Good! read more