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    Walla Walla, WA

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    The Provost Team

    4.2 (5 reviews)
    Open Open 24 hours

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    Coldwell Banker Walla Walla

    Coldwell Banker Walla Walla

    (9 reviews)

    Failing in good customer service for last couple years. Its…read more2026, and you would think by now they would pay more attention to the renters needs, instead of turning tables on them, making false statements, withholding information that a renter is granted, and just plain ignoring me, are a few examples. Get it together CWB PM. ​

    I only left a one-star review because there wasn't an option to give a review of no stars. I don't…read moreeven know where to begin with this experience I've had with coldwell banker, but it has been frustrating to deal with coldwell banker, and also I felt as if I just got taken advantage of for my first year as a new renter. The issues started when I expressed to the property manager that I would sign the lease as long as the garage would be available at some point. They told me yes, and so I signed. After a while of no updates on the garage, I emailed them and asked when I could get the garage. After multiple times of reaching out and trying to get a straight answer, they finally told me that I could only get the garage after I resigned for another year with an obvious price increase. Coldwell banker then sent me a letter stating that they did not want to continue my lease, and so I was forced to move out in two months. The issues I had been having aside from the garage included the owner coming without 24 hours' notice (non-emergency) to get items from the garage. Sometimes not even telling me that he would be coming over. Other issues included dealing with coldwell banker and their horrible customer service. Again, I felt as if I had been taken advantage of as a new renter. I paid my rent on time, kept the place clean, and was still lied to and treated rudely. They have also charged me an unnecessary cleaning fee that they will not refund back to me. I left that place spotless, and yet I was still charged $325, which was deducted from my deposit, and the invoice seems to be vague on what exactly they did. Overall, I would never recommend anyone to coldwell banker and would advise them to stay away from anything associated with coldwell banker.

    Williams Team Homes

    Williams Team Homes

    (3 reviews)

    Be aware of this company and it's underhanded practices. We had a counter offer with them in cash…read morematching another offer of equal value requiring financing. It was our understanding and written in the contract that we had plenty of time to respond. We responded that we would like to proceed with the cash offer. We got no response and then we got a message that our offer was withdrawn just after 12 hours from review. The other offer was coming from the son (insider) of one of the Williams agents.The Williams agents were also representing the seller as agents. Seeing they had the upper hand in this scenario they took advantage of the situation. They pressured us as the buyer to hurry up with a response. We believe that they also may have pressured the sellers in believing that we weren't coming back with a counter cash offer and that the finance offer also might be withdrawn. Who wouldn't go for a cash offer over a financing offer. Very undermining and not operating in a honest and professional way. Not ethical in their practices. BE AWARE. We are just wondering what they told the seller had happened to make them remove our cash counter. Disclosure may be an issue here.

    Dave Anderson is truly an amazing agent. He was timely at every step of the way and was helpful…read morewherever needed. He knows the town like the back of his hand, and can give you valuable neighborhood feedback like only a long time local can. No doubt he will go above and beyond in your hunt for the perfect home. Thanks Dave!

    The Provost Team - realestateagents - Updated July 2026

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