Jason at Kiley Hines & Associates worked with me to fit my every need. He answered every question,…read moregave me every possible scenario and let me know all my options. He helped me make the best choice that fit my family's needs and I'm very happy with the end result. I look forward to doing business with KHA for years to come.

If you consider a Christmas card, birthday card, and a guaranteed annual rate increase to be…read more"personal service," then these are your folks. Been with them around 10 years, and with the last rate hike I decide to comparison shop. I ended up SAVING a total of $3,500 on my yearly auto and home insurance. I am now paying 1/3 the cost for the same coverage somewhere else. I would definitely nominate this agency as the poster child for "Caveat Emptor."

I had a problem with my bill and I want to personaly thank Tina Summers for all her help. I was…read morevery upset when I called and she took care of everything. A huge thank you to Tina

The agency is amazing and always prompt with a response. Cindy and Vickie are unbelievably helpful…read moreand always pleasant to deal with.

The number doesn't exist anymore. They screwed up my taxes in such a big way. Brandon who came from…read moreLexington to help filed my 2024 taxes without a pin. I waited 2 months and never received a call nor was my taxes accepted. Tried to get in touch and answering machine said they would be late filing everyone's taxes and got an extension till December of 2025 and we would not have to pay a penalty. Left a note on the door of the office in which they said they would be open but wasn't. I left my number to call and still nothing. It's been a nightmare. I've had to refile almost 3 times due to corrections and I still haven't received my taxes as of today. Horrible experience. Called the Lexington office and no answer. Tax Pros USA are not pros.

This is a privately run business just off Shelbyville Rd in Middletown, KY. Mike Dyer (CPA) takes…read morecare of our family taxes including quarterly Federal and Ky-State reports. Several times we have received same day service or made an appointment for the following day. He is also much less expensive than the mega-corporations that heavily advertise (the cost of which is passed on to their clients!).

We've been with S.I.G. 4 years and each year is better and better. Their superior customer service,…read moreexplanations of benefits and coverage and they always go above and beyond to re-quote us if we want a better rate. Even if they can't find a better rate, we know we're getting the best coverage at the best price. Thank you S.I.G. for taking care of us!

Spalding Insurance Group has been extremely helpful in getting me car and home insurance. Although…read moreI had many questions as a new home owner, they were able to guide me toward insurance while also being patient and understanding of my minimal insurance knowledge. Any time that I had a question and called, I always spoke with someone directly and felt that everyone knew exactly what they were talking about. I would recommend this company to my friends and family and have already started getting friends to switch to them.

The service is terrible They had my taxes for 95 days…read more No one answers the phone It smells like smoke in the office Barefoot office workers They call you for questions on your return. Do one rights down the answer so they call you again

They have my paperwork and no email or phone numbers are working. Please contact you clients that…read morehave been with you for many years!

I really like this office a lot! Everyone there is very knowledgeable and willing to help. They…read moreguide their clients in their best options and educate the customer well. I've been more than satisfied with their customer service. I highly recommend the staff at State Farm to take care of your insurance needs!

Called for auto quote and Cindy was very helpful and answer all my question. And more .read more

I contacted Diversified to get a quote for home and Auto. The staff was super friendly and helpful…read more They worked with my schedule and took all my info over text and phone. After an exhaustive search of many insurance companies they recommended i stay with my current insurance provider as no one else could beat the rates. How is that for honesty! Nothing beats a brick and mortar insurance provider. I highly recomend diversified if you are looking.

I have to preface this review by saying I'm extremely skeptical when listening to TV commercials…read more However after seeing numerous commercials for Family Select, I thought why not give them a shot after my insurance company of 15 years raised my rates significantly. We've not had even one homeowners or car claim, yet my current company raised my rates year after year. My current insurance company went up almost $500 this year for home and auto combined. I called Family Select and was transferred to Kala Turner. Kala had me give her all the pertinent information off my current policies. Kala stated she would call me back by end of day with my quotes. Within a couple hours Kala called me with my quotes. Her quote for homeowners was $400 less than my current carrier and her quote for my cars was $300 less. Plus both her homeowners and auto quotes were for more coverage than my current insurance company. The combined savings of $700 made my decision very easy. I decided I was moving to Family Select. However, that's not the end of the story! I go to the office to sign the paperwork and pay the premiums. When I get there, Kala informs me the company she quoted had LOWERED, yes lowered their rates since she originally quoted me. Now, my premiums were a total of $165 LESS than she originally quoted. My total savings was now $865! Kala was very easy and pleasant to work with. At this point I am extremely happy I called Family Select and Kala.