This is an awesome pet store! Clean, bright store with a great selection of cat/dog foods and…read moretreats plus they bend over backwards to try to get in anything that you might want. The owner seems very knowledgeable about pet health and training and they're super friendly. I love that they have little kitties for adoption too, so cute! Best store in town in my opinion!

Staff always very nice and helpful. Great selection of cat food. Always have everything my cats needread more

Even though we live in the neighborhood, we would rather drive to the southside PetValu to receive…read morebetter, respectful service. The staff at the Timberlands location are generally friendly and helpful. However, we have had several negative encounters with the manager/owner here that have kept us away since. They do not seem at all interested in helping you out when you have questions and seem annoyed when you need assistance with anything. What really upset us though, was when we were purchasing reusable pee pads - we noted the quantity on the package stated '3 pads', but it was evident that one of the pads in the package was missing; this was also the last package left, so we couldn't just grab another one with the right quantity. We approached the staff at the front to request a discount/compensation, and understandably they needed approval from the manager/owner. The owner was quick to accuse us of stealing one of the pads, which was extremely upsetting and insulting - not representative of good customer service at all. Ultimately, after a lot of pack and forth, we finally did receive a discount for the product, but after receiving so many unfair, accusatory claims, we will never be returning.

Very disappointed with PetSmart. I had a 10:30 appointment for my dogs grooming this morning,…read moreFriday, July 4th. I had booked the appointment online and worried if it did include everything I wanted. So I phoned PetSmart a few days ago asking if my appointment would include trimming the hair on my dogs back end. I was told it did and to just tell the girls what I wanted. I get to the appointment this morning, tell the girls what I want and they tell me they can't do that. Trimming her back end would mean a haircut and that wasn't included in my appointment. I will never go back to Pet Smart again!

My wife and I use to access PetSmart for their dog food and grooming services but as their prices…read morebegan to rise our purchases began to decline. The only thing we continued to access was nail clipping and grinding. Today I took our family dog in for his quarterly nail clip & grind and I was surprised that the total came to almost $27. This service literally takes between 5 and 10 minutes to complete. I shared my disappointment with an employee and she replied in a whisper "I can't afford to bring my dog here." I can't say enough about the friendly and helpful staff, they truly are great, but It would seem that the corporate greed is alive a well. Needless to say,...we won't be back. Bye PetSmart,...not "buy". Update! I just discovered that Pet Planet clips dog nails for $5.00,... take that Pet Stupid!

We went here to use the dog wash and were very pleased. They stock the large wash area with…read moreaprons, towels, a variety of shampoos, and two blowers to blow your pup(s) dry. The basins were large enough for all 3 of our terriers to fit in one with room to spare, a long shower hose and gentle spray.They even leavek a bag of dog treats, and such friendly, helpful employees are so refreshing to find!

Came in here right after bringing home our puppy and had a very positive experience. There was only…read moreone staff working and they were extremely helpful providing us guidance and recommendations on products. We also received a new pet owner's guide which came with many useful coupons, including ones for a free bag of dog food, free name tag and free dog wash. Since then, we have brought our puppy back multiple times for their bath service. Most employees here have been very friendly and pleasant, but I am deducting a star because I have had some negative interactions with the staff, including one that didn't know how to apply the coupon I recieved from this very store and rejecting it's use. Overall though, it's a great store with (mostly) helpful staff. Their dog wash is super convenient and worth it for $10.

Excellent service. Brought my 15 yr old Yorkie/Maltese in for food and treats. Ankur (owner?) found…read morethe perfect treats for my fussy boy. Very nice young man. Thank you Ankur. I will definitely recommend you and your store!!!

I'm very pleased with Muddy Paws and will continue to take my dog there for his grooming!read more

These ladies are fantastic groomers! I took in my long-haired cat and he was pleased as punch and…read morelooked great after. They were firm and gentle, he really seemed to enjoy it and is so happy prancing around goer that I can't get a good, non-blirry picture! Fantastic grooming at a fantastic price, I'm definitely taking my cat back here :)

We order pet food from FetchHaus and - in this area - they are best we've used in Red Deer…read more Delivery is quick, prices are good, service is responsive (I'm talking about when I write a quick email, they get back to me quickly) and things never get weird (no mistakes, no odd interactions). My wife and I are now faithful customers.

I brought my Yorkie in to be groomed. Later that day her eye and cheek started to swell. We took…read moreher to the vet and was told it looked like she cut and it got infected. I called and talked to the owner, but she would not take any responsibility what so ever. Terrible and unprofessional place.

She was amazing with my pup, he's picky with people, but he loved her right away. Super reliable,…read morekind, and clearly great with animals! I'd definitely recommend Vpawsgrooming to anyone looking for quality care.