I have lived at the Broadmoor about 2 weeks, so far everything is great. The office women are…read morereally nice, the maintenance is fast, and did a great job. I had a issue with my door, and they fixed it right away. I liked the package delivery service, it's easy to access. I like how there are a lot of social events, and this coming Tuesday, I am going to the Iowa Wilds with Broadmoor.

Everything went well. The staff helped me decide on an apartment weeks before I got there…read more Everything was organized and professional. They even helped me with my Wi-Fi and how to set up various necessities to make my apartment as comfortable and efficient as I liked. I highly recommend them. The apartment is beautiful.

I have lived here since 2009 and had nothing but positive experiences with the staff and building…read more I travel for work and it is nice to live somewhere that is attractive and well maintained. Outside green area is keep up beautifully, they are very attentive to snow removal and any maintenance issue is addressed ASAP! Office staff is very friendly and always helpful. Great place to live!!! Jenny Dannen

Run in the opposite direction. Look elsewhere as there are beautiful new properties with gorgeous…read morefeatures that are far more worth the money than what you will spend here, popping up all around it. We spent three years at this property. The first year was pretty uneventful. At move in we noticed a dark line in the carpet along the fireplace wall. Not thinking much of it we just cleaned it ourselves. We also noted damage to the vinyl flooring. As the years went on we complained about a drainage issue with the drain located outside our front door and we complained about drainage issue with our patio. Every time it would rain in significant amounts the water levels would rise and it was a waiting game to see if it would come under the doors. I couldn't tell you how many times we complained about this. Nothing was ever done. Second year in we noticed our water-heater which sat in a black plastic tub always had rusty water in the bottom. Our dishwasher broke and an orange stain was left behind on the vinyl floor in kitchen which I can only assume was rust as the prongs in the dishwasher were starting to rust. At the signing of our new lease we asked for new floors and shown what they were planning for the apts as updates and told we would be at top of list for new floors. It never happened! The apartment flooded Three times that required extraction. The last time needed multiple extractions and still left the carpet stained. Winter: This past winter our front porch, patio, and driveway were constantly a sheet of ice due to improper drainage and snow removal. The only way to leave/get in the apt safely was by car. We had to teach our little dog to use wee wee pads. They had the nerve after all this to charge us for tile cleaning as they said their tile/grout was stained. I notified them of a drainage pipe that broke and to the day we left it was still duck taped. The patio roof sprang a leak and was full of icicles. Also, insinuated we stole curtain rods that were never there. I asked mgmt if they could find holes where I patched the wall after I removed them and of course they couldn't. Their water meters broke and now you are charged by square footage so we (2 of us) living in a larger apt paid more for water than 4 people in a smaller apt. Stay away from this place especially ground floor three bedroom apts! And lastly, we have photos to back up every word said!!! ************EDIT************ Information from www.preventivevet.com Not all that glows is dog pee! When exposed to ultraviolet beams, a black light, lots of things will glow white, green, blue, orange, or even red. Dog Pee will glow under this type of light, so will liquids and other liquid-like substances, such as some laundry detergent, milk, honey, canola or olive oil, ketchup, tonic water, and antifreeze. Black light is also used to detect mold and fungi.

My wife and I lived at Attivo Trail-Waukee for about 9 months, breaking our lease in June (2024)…read more While selecting a new home in 2023 we were impressed with what this Haverkamp property had to offer in terms of facilities, staff and engagement opportunities. Almost immediately, we discovered that the building soundproofing was insufficient, if not non-existent, and were plagued by noise from the neighbor above us. While providing lip-service to their desire to assist with addressing the issue, the property management team would do nothing to remedy the problem or uphold our rights as tenants. When we were at our wits end and asked to be released from our lease - Haverkamp Properties refused to make any accommodations. Our situation was intollerable, so were forced to break our lease at the cost of thousands of dollars.

First off...I have tried posting this on Attivo Trail's website, but apparently they don't allow…read moreany negative reviews (notice they are all 5 star). We have only lived here for six months, and here is what has transpired thus far. When we interviewed for these apartments, we were told that if our apartment didn't work out, we could just transfer to a different one. We took that to mean simply a lateral move. It hasn't been working out, so we requested a transfer. Now that the time has arrived, we are told we can move, but it will cost an extra $1,000 just to transfer. There is an aggressive dog that lives here, that has attacked our dog. And even though management knows about this dog, it is allowed to stay. I am a male in my seventies, and I was attacked by another resident. Again, that resident is allowed to stay. We DO NOT feel safe here, but are under contract. So now, we carry pepper spray with us.

The apartments are very spacious, comfortable and soundproof. The management team is always…read morecourteous and easy to work with. Maintenance tries to keep up and does very well. The downside of living at 3,000 Grand apartments is the community laundry facilities on each floor. The machines are old and break down often, fellow neighbors rarely clean up after themselves and leave their laundry in the machines for several hours. The building is old but solid. It definitely needs investment. Overall experience for me was quite good.

I lived in a three bedroom apartment for one year ending in August 2015. The management is great -…read morethey are honest and upfront. The minimal personal maintenance requests I made were fixed promptly, while the building wide changes seem to take a bit longer. Noise doesn't seem to travel, unless it is coming from outside. They seem to keep up updating appliance/carpet/flooring pretty regularly. Everything felt nearly new when I moved in. They offer many amenities compared to other buildings in the area - pool, medium sized workout space, library area, putting green, etc. ... none of which I seemed to use. BUT I did take advantage of the underground parking (added charge). It made such a difference in the winter and every day since I didn't have to remember where I parked. The neighborhood and location is great. I moved mainly because they don't allow dogs and I wanted one (and now have one!)

Alice or Alicia, whatever her name was, should be fired. I've probably never experienced such bad…read moreservice from a property management company. I called before visiting the property to get more information and she couldn't be any less interested in helping me. I had to laugh. She lacked manners, decorum etc. I eventually hung up and decided I wouldn't even bother with taking a tour. I've always been lucky enough to have great landlords and wouldn't want to change that now. The pictures of the property look decent but there is nothing spectacular enough about the property to deal with subpar service. I say look elsewhere!

Love my apartment! It's spacious, and great amenities! I have a dog, so the dog washroom is…read moreperfect! The outside hang-out area & community room are great when my friends & family come over. The staff is amazing and always there when I have an issue or question! Ron, Maintenace, is always the first person to say hi in the morning and start my day great. The people that live here are also amazing. I've met some great friends in the halls and lobby area. Definitely suggest living here if you're looking for a friendly place to live downtown :) -Meg

I have been living at Providence Pointe for almost two years and it has been a great experience…read more The apartment is very nice and roomy. There are also some great amenities such as the pool, fitness center and dog park. The staff is great and responsive especially with maintenance issues. They have also done a great job having activities and really creating a good environment and community. One of my favorite apartments I have lived in.

Spacious apartments with great amenities compared to others in the area. Maintenance staff is very…read morefriendly and knowledgeable

Moved in first of the year. Busy professional, Wonderful facilities and staff is exceptional!…read more Very comfortable unit with modern appliances. I opted for garage and well worth the investment this winter. Recommend highly to all!

If I could put zero stars, I would. The management here is inept and incompetent. For the amount of…read moremoney that these apartments cost, you would expect decent customer service and kindness. Instead, this company has hired a towing company which has towed its own resident's cars because they are too indolent to even come up with an alternative system. There are only approximately 16 guest spots. If those are full and you park outside of that, expect your guest to get an immediate tow. If you are a resident and your tiny placard isn't showing perfectly, expect a tow. Residents give their plate numbers to Watermark but this lazy management can't come up with a system to give those plates to Crow Tow or come up with stickers that you actually place inside the windshield... they are too cheap and too incompetent to even come up with anything remotely creative and instead would rather slap people with fines. Alternative housing like Broadmoor does not have a parking problem or issues with customer service. Additionally, Watermark appears to not care for the safety of its residents. While staff may outwardly appear caring, during the winter months, sidewalks as well as handicapped areas were not salted and were often icy and dangerous. A broken air conditioning unit took over a week to be fixed by this management in the hot of summer. I am leaving Watermark because I am so unsatisfied with my experience here and I write this review as a warning to anyone. I wish I knew these issues before.