I had an outstanding experience with Cityscape Realty. This is truly a 5-star real estate and…read moreproperty management company. Lisa Williamson, the owner, is exceptional at what she does. Her professionalism, dedication, and attention to detail set the standard for what a property manager should be. If you're looking for someone to manage your property, you won't find a better choice. Lisa ensures that properties are well-maintained and that tenants are both comfortable and responsible in keeping the home in excellent, move-in-ready condition. The entire Cityscape Realty team is personable, responsive, and genuinely cares about both owners and tenants. Whenever maintenance was needed, the process was handled quickly and efficiently. During our time as tenants, our HVAC unit failed during a hot period. Lisa immediately stepped in to make sure we were taken care of, providing temporary cooling units until repairs were completed. That level of care made a huge difference for my family. What truly sets Cityscape Realty apart is their commitment beyond just property management. Lisa and her team went above and beyond by helping prepare my family and me for homeownership. Thanks to their guidance and support, we were ultimately able to purchase the home we had been renting. My family and I are incredibly grateful for the years of excellent service we received. Cityscape Realty is truly one of a kind, and we highly recommend them to anyone in need of real estate or property management services.

I had the pleasure of working with Lisa and her team at Cityscape for the last year of my tenancy…read morein Richmond. Lisa was always kind, professional, and communicative. Whenever I had any questions, she was quick to reply and a true joy to work with. Lisa and her team made my residency an easy and enjoyable experience. I would highly recommend their services to anyone in the area and will always be thankful for the time I spent with their team as my realty group. To Lisa, thank you again for all your help this year. Best wishes to you! -John P Daly

Susy Bickford is a truly one -stop realtor who meets every need you could think of. She is…read moreknowledgeable, well connected and never pushy. She helped us sell our first house and guided us seamlessly into our second home, where we have happily lived for over 20 years.

JFP is a great agency for buying a house In the Richmond area. Our agent, Logan, was great, and the…read moreprocess was seamless. However, (and the reason I'm only putting 4 instead of 5 stars) is that they will try and push you towards their "preferred" businesses for title, warranties, etc. Just be cautious is all I can say. Please don't make the same mistake we did, and do your research into these companies. It's not exactly clear what kind of partnership, agreements, or kick-backs they may be getting for pushing them. The decision is, of course, always up to you as the buyer. Shop around, compare prices, read the small print, and when someone at the agency hands you a paper to sign saying this is our preferred business for x,y, or z, tell them you're going to shop around first. On that note, Cinch home warranty (their "preferred" or "recommended" warranty service) has been an absolute nightmare riddled with incompetence to deal with. A proper review of that scam will be put on their respective sites and the BBB, but for JFP, it should fall on them to recommend the best, not just their partners, especially to new, first-time home buyers. Again, stay far, far, far away from Cinch for your 1st year home warranty.

I rarely leave negative reviews, but after our experience, I feel it's important to share…read more We rented from this company for eight years. Throughout our tenancy, communication was often poor. It was difficult to get responses when maintenance issues arose, and after moving out, communication regarding our security deposit was also lacking. We asked questions about the deductions and never received complete answers. We worked hard to leave the home in good condition. The house was vacuumed and generally cleaned, and my husband mowed and maintained the yard the day before we moved out. We expected some routine cleaning after eight years, but we were shocked that only about $600 of our approximately $2,000 security deposit was returned. Many of the deductions appeared to us to be for normal wear and tear that naturally occurs after an eight-year tenancy. We were also charged for landscaping even though the yard had been maintained before we turned over possession. Our experience left us feeling that the deposit deductions were unfair and that our concerns were not taken seriously. Because of the lack of communication and how our move-out was handled, we cannot recommend renting from this company. We encourage prospective tenants to thoroughly document the property's condition with photos and videos at both move-in and move-out and to keep records of all maintenance requests and communications.

We're so fortunate to have found Jackie Main of The Strum Group! We visited the Richmond area last…read moresummer with the intent to meet a few realtors as we planned for our upcoming move. Jackie was the 2nd and last realtor with whom we met. We didn't know exactly how we were coordinating my wife's retirement, the sale our or San Diego home and the purchase of a home out here, but after an hour long meeting and some delicious muffins, we knew Jackie was the right realtor for us. She completely understood the logistics and rolled with every proposed change to our timeline and purchase plans. When the time finally came, Jackie was always accessible and willing to make the trip to the more rural areas outside of the city. Thankfully, we didn't need too many trips to find our home, which drew offers from other buyers within hours of officially going on the market. Jackie's realty expertise, knowledge of the community and willingness to work late into Saturday night allowed us to put a competitive offer together. Three weeks later, we moved in! Jackie not only made the home buying process simple from start to finish, but she did it with a genuine passion to find us the perfect home. Choosing a realtor requires a bit of a leap of faith. I'm glad we took that leap with Jackie Main. She's definitely earned our recommendation.

James Strum is an excellent realtor who goes above and beyond the call of duty. We met him after my…read morefather in law passed away and James was very kind, yet honest and spot on for an appraisal of the family home. We then hired him as our agent to sell our home. James comes to the table with honesty, kindness, and he is very savvy in his knowledge of the real estate market. James priced our home perfectly. We got above ask for our home which provides a bright future for us and our family. He made that possible for us. Before the sale, James gave us suggestions to improve the sale which were right on the money, literally! He also has created a network of people who work for him to get the job done well and on time. James negotiated for the repairs that were requested and guided us well throughout the whole process. He was always attentive and responded to our questions and concerns. I put all of my faith in him and James got us a great deal. He does not give up, he will fight for you if needed. Highly recommend this amazing agent, James Strum.

Mindy was recommended to us by a good friend, and right from the start, she was absolutely…read moreincredible! We were moving from out of state, on a tight timeline and budget-in the middle of a pandemic-during a shockingly "hot" sellers market here in RVA. Mindy worked so hard to help us find the. most. perfect. home. for our family...and she walked us through some of the frustration and challenges we faced with such grace and positivity. I truly cannot thank her enough for the care and attention she provided. She went above and beyond at every opportunity and I would 100% recommend her to anyone looking for an awesome realtor and genuinely caring person.

Our family would like to thank Mindy Connor for her outstanding real estate service and expertise…read moreduring our home BUYING and SELLING processes. Mindy was with us from Day 1 (actually prior to Day 1) as we began to contemplate our next home. Mindy provided us with all of the information to make an informed decision when weighing the alternatives of a home purchase and new home construction. Mindy was there with us for every major decision and attended meetings that were even the most incidental. Having Mindy's expertise, advice, and experience were invaluable during this process!! We cannot count the number of times a meeting opened with "your Realtor is so responsive"; "you have the best Realtor"; "your Realtor is so easy to work with",... which meant so much to us during what can be stressful transactions. When it came time to Sell our current home, Mindy arranged a perfect calendar with us; then beautifully staged, marketed, and listed our home which Sold in less than 72 hours on the market with a full price offer! Mindy Connor has been our realtor for less than 12 months, but has been our friend for nearly 15 years! She will now be our Realtor (and of course our friend) for life! If you are looking to make a move, our family is proud to recommend Mindy Connor! She is thorough, knows Richmond, Virginia real estate, and brings a level of integrity, trust, and goodness that you will find inspirational during your real estate adventure! The Altovilla Family

The Glaser Group were absolutely amazing! Alex & Lauren made the buying process so painless. Wendy…read morewas also great at helping with all the closing admin items. As a first time home buyer, they were not only patient with my million questions and requests -- they walked me through the process start to finish and made sure I understood everything that was happening. I would absolutely recommend them!

I found Alex by doing a few google searches on top realtors in Richmond (I research ev-er-y-thing)…read moreI'm so glad that others had left reviews and they were all SO spot on! My husband and I were looking to sell his first home and purchase our first home together. We were stressed out that we would find our dream home and not be able to sell his house OR would sell his house and be struggling to find a home we wanted to move into! That wasn't the case thanks to Alex and his wife Lauren. They helped make this huge life transition of ours as painless and seamless as possible. Thanks to the Glaser Team's excellent photos, marketing and professionalism...my husband's house sold in 2 days! We moved into our new home two months later and the timeline was absolutely perfect. I would absolutely recommend Alex whether you are buying OR selling and absolutely if you are doing both! FYI, they also give back to our local animal community with a part of their profits. Big heart eyes for these guys.

After THREE plus years of wanting to move, my wife finally gave the go ahead. Having had several…read morebad experiences with realtors in the past, Hilary had BIG shoes to fill. She stepped up to the challenge the first evening I reached out to her by phone and she didn't disappoint. She helped with all my wife's MUST have requests and made closing very easy, lining up all the home inspection and contractors as needed. We were extremely thankful for having what I believe is the BEST realtor in the RVA. You will NOT be disappointed by choosing Hilary as your realtor!

I'm a Class A contractor and have worked with Hilary for almost 15 years. I've seen her assist many…read moreclients in finding and beautifying their homes. She is from the area and really knows her stuff. If you are reading this you are half way there to becoming her next happy and satisfied customer.

Her service is amazing and her team is amazing aswell! They helped us with our real estate goals…read moreand it was a great experience!

Ms. Wood was not our realtor but she was our buyer's realtor. The day we we're trying to move out,…read morewe were struggling. My mom, 23 year old son an'd I were still packing and moving and had been since 5am. The day we moved, she brought the new residents with her and just marched into our home, which was still ours because the papers weren't signed yet, I guess. Anyway she invites herself in and comes back to the bedroom where my mom was sweeping the floor and my poor dad, who was undergoing chemotherapy at the time, watched. Her attitude was very aggressive and demeaning towards my 75 year old partner who we were helping and we had movers. She has changed her website from aggressive realtor to progressive realtor after she told my mom "I'm an aggressive realtor" and my mom said "yes you are". They had words. Just don't use her unless you want someone who is "aggressive". Then go for it. I actually think she probably is good if you need an agent who looks out for THEIR clients but treats the seller like doo and you don't care about that - go for it! She doesn't treat people nice and I don't think she learned respect for elders.