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    The Salon

    5.0 (8 reviews)
    Open 9:00 am - 5:00 pm

    By appointment only

    Services - The Salon

    Makeovers

    Makeup application

    The Salon Photos

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    Recommended Reviews - The Salon

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    7 years ago

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    7 years ago

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    16 years ago

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    7 years ago

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    11 years ago

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    spa élan

    spa élan

    4.6
    (12 reviews)
    4.2 mi
    $$

    $70 blow out. Live in San Francisco and if you go to a dry bar it is much more experiential- you…read moreare offered beverages on arrival, stylist ensures you are comfortable. My friend and I arrived and were excited- but the salon is dark and immediately we were separated into chairs were we could not see each other or talk. No offer of magazines- I don't believe there was music either. The stylists were very polite and very responsive via email in the scheduling. But again typically pay $40 - $50 for a blow out and it's worth it - the cost of a blow out at this salon does not mirror the experience or service you should receive.

    I really wanted to give them a great review as I love to support small business owners. I arrived…read morefor my appointment 10 minutes early. There was no one at reception to check in so I stood in the foyer for a minute or so. One technician ( giving a pedicure) saw me but did not greet me. I decided to step into the restroom and when I came back into the foyer- still no acknowledgment that a new client had arrived. I finally addressed the young lady giving the pedi to ask " is there someone I should check in with?" 2 more staff members came out of the office into the foyer- still no greeting or even eye contact. ( Way to make someone feel welcome...not) The young lady giving the facial was ok. I tried to ask " what are you applying now?" a few times but got very short responses. Lastly- paid for 80 minute treatment but only got 70 minutes... if this was the only issue I would not gave said anything, but when combined with the rest of the average customer service, I was disappointed overall.

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    Santa Ynez Valley Weddings

    Santa Ynez Valley Weddings

    4.6
    (8 reviews)
    0.1 mi

    Rachel is sensational! Would recommend to anyone in the 805 getting married! Fantastic quality and…read moreprofessionalism.

    Unexpected Stress and Inconsistent Service ​If you're…read morelooking for a service that adds stress, involves mystery pricing, and includes last-minute scheduling changes, this is the place for you. ​While the final hair and makeup services were high quality and ultimately what my fiancée loved, the journey to get there with the owner, Rachel, was incredibly difficult and unprofessional. ​Inconsistent Pricing and Required Services * ​Initial Pricing & Contract: I initially contacted the owner, Rachel, on 8/26 for hair and makeup pricing for an event. After agreeing on a price, she learned the services were for a bride (for a very small, family-only wedding with a total of 7 guests) and suggested a trial run. She excepted our explanation that it's a simple wedding and her services were meant to relieve stress following a family loss, and she initially agreed to proceed without a trial and I signed the contract. * ​Mandatory Trial Run: On 9/25, Rachel suddenly insisted the trial run was REQUIRED at a cost of $275, stating she would not move forward without it. This was odd since she already knew the services were for a bride when I signed the contract. The wedding contract itself later stated a trial run was "highly recommended," not required. * ​Payment and Threat of Price Increase: She demanded an additional $275 upfront via Venmo. When I asked if the initial $275 non-refundable deposit for the main service could cover the trial run and then I could pay in full on the trail day, her response was alarming. She stated that if I did that, she could no longer honor the original price for the wedding day and would instead determine a new, open-ended price after the trial. She also suddenly added a $275 travel fee to this option. She suggested my "push back" was a "BIG RED FLAG," pressuring me to pay the additional $275 and sign a new contract by the next day, or forfeit the original deposit. I reluctantly paid an extra $275 on 9/29 just to move forward. ​Unprofessional Communication and Scheduling * ​Ignoring Communication Preferences: I clearly asked Rachel to contact me for all scheduling and money matters to spare my fiancée from stress. However, Rachel repeatedly contacted my fiancée about money and scheduling throughout this process. * ​Last-Minute Schedule Change: On Thursday, 10/23, at 8:15 am--just over 24 hours before the agreed-upon 10:30 am Friday trial appointment--Rachel messaged my fiancée to say she was no longer available at 10:30 am and could only do 12:00 pm or 1:00 pm. After my fiancée communicated our family arrival conflicts, she only offered 1:00 pm, which was a 2.5-hour delay that significantly cut into my fiancée's limited pre-wedding family time. This felt spiteful, given our earlier disagreement about her process. * ​Boundary Issues: I found her communication style to be "odd," with texts coming as late as 7:00 or 8:00 pm and on the weekend, but then she would state she was "spending time with my family" and this was "after hours" when I replied. ​Conclusion ​Ultimately, the makeup and hair was excellent. However, the overall experience was severely damaged by the owner's inconsistent pricing, aggressive demand for a "required" service that wasn't contractually mandated, lack of professionalism regarding communication boundaries, and a disrespectful, last-minute schedule change that negatively impacted our family time. The stressful process and near-doubling of the quoted price made the experience far from the stress-reliever it was intended to be.

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    The Salon - skincare - Updated July 2026

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