I come here once a month but always leave feeling like crap. It's one of their helpers and I apologize because I do not know his name personally but he is a very tall white male that is about 350 lbs that helps fill the carts in the back. At first I thought maybe he was just having a bad day the last time that I asked him to please not fill my basket with junk food snacks for tv kids and pork because they have very high triglycerides and we were told by the doctor to only eat lean red meats like beef and lamb, fish, and chicken and turkey and to stay away from any packaged sweets and pastas, white rice, white breads. I left with 3 of their USDA bags filled with a few canned goods, beans, and rice and some carpet cleaner for a machine I don't even own. He was also upset that o asked him for wipes and diapers for my baby, he huffed and puffed. This last time I didn't even bother telling him to exclude anything because he virtually gave us nothing but those brown bags filled with dry beans, rice, and some canned goods the last time i said something. So I didn't complain. But when he came in to see how many people we had I said "Hi!" And he rolled his eyes at me and looked away right away to avoid eye contact and ignored me. Then when I told the office gentleman If they could please include diapers and wipes for my baby he yelled out to the larger man saying "did you hear that (insert his name here)?" And although the never responded to me asking him, he yells back "yeah I heard her!" With a bad attitude in his voice. He then gave me mostly chicken, a bunch of pork chops, two large boxes of donuts, some bathroom wet wipes not baby wipes, and a bottle of pinesol. Given the ages of my children, why does this man never (been here over 4 times now) give me any kind of canned fruit, apple sauces, fruit pouches for the baby, cereal for the kids, snacks for the kids, NOTHING but cupcakes and donuts if he does give that (3 out of the 4 or so times most of the food was junk food) they even have fresh garlic, oranges, apples all of these items I can physically see with my own two eyes but he never packs any of this food for us. Why is that? With his attitude and the way he acts towards me I feel like I could never ask him for anything. But why should I have to why is he only willing to give us it seems like the bottom of the barrel and stale old bread? Why can't my family get fresh fruit and vegetables and herbs and snacks, and cereals and canned beans and canned fruits, and all of these things that I see sitting on their overly crowded shelves in their large room, but he proceeds to give me an empty basket with barely anything in it, and tells me sorry we don't have much every single time I go there as it's as if I am blind, and cannot see all the food sitting on their shelves. I took back the pork chops and asked the other gentleman that was outside helping load stuff. If he wouldn't mind taking all the pork chops back and giving me just some applesauce for the baby and the boys to at least get them some sort of nutritious snack from them. We always end up throwing half of the stuff away because most of it is either stale or things like canned pork, which we cannot eat. If it weren't for the other workers I've encountered I'd only had given one star. But they can't make up for the quality of food he serves my family or the way he rolls his eyes at me and makes me feel every time I go and he is there. read more

Nice store in Pleasant Hill with lots of clothes but I wish clothes were separated by size.

If you need 3 acres of XXL men's white shirts -perhaps with a company logo from '02- this is the place. It's also pretty overrun with tapered pleated jeans and polyester business wear. Occasionally, it can be worth it. I've found some really amusing kids soccer jerseys, and recently I bought a great dresser- that was priced at $400 (!!!) and was "on sale" for only 85. This absurd pricing is also evident in the glass case of Fancy Bags. Keep in mind this is Concord- they have a fine selection of donated fakie bags- Chanel, Louis, etc. But they try to price them as though they are real....oh. Kinda embarrassing. They have a lot of books, kitchen stuff and various tchochke. Minus 1 star because it's a little sad. read more

This is not the thrift store, but the home of The Salvation Army's social services, and also their church. Worship services are awesome, the preaching is Bible-based and God-centered, and the church members are friendly and welcoming. 11am on Sundays - check it out - you'll have a great time! read more

I understand that food products that is given to the needy has a expired date as I was told by the director of this organization, but I received spoiled orange juice, and a already opened container of milk. This happened after I was told to keep back six feet from others. There was only 4 of us waiting for service, I was 2nd in line, but on staff member was very rude to me. I believe she sabotaged my gift due to her having some type of vendetta towards me. I have it on film but unable to upload it. I will see if I can get this info the the main chief of the Salvation Army food distribution center. We must not have hate when serving people in need! read more

I went here on Friday October 18, 2019. I asked someone is this where I come to get some food for my family they said this is the place however we ran out of food please come back on Monday I said oh OK and I noticed a lot of people there so I mentioned that and they said oh we're just giving them the rest of ok min doing a Christmas program and he says oh you just missed it the deadline was on Friday and I said I was just here on Friday and I asked them what was going on and they said that they had ran out of food for me to come back on Monday. So I asked him if there was something I could do to sign up for Christmas if there was something he could do to help me and he said no OK I just moved to conquer and our funding is real low and my husband just lost his job and we've just been having a lot of bad luck sprung on us but God is good and something good will come out of this my kids have autism and I feel like I wouldn't of come to the Salvation Army for food if I didn't need the help but the man made me feel really really bad for asking for help I left there in tears and you guys have a lot of good resources here in Concord actually a lot of good resources in Contra Costa County So I guess I had to give them one star but I didn't even want to give them that star I will just pray for them maybe they were having a bad day I don't know but they made me feel real bad for asking for help oh and then another thing after I receive the food from them there was like like a pile of garbage sitting like off to the side and it was like a nightstand and the doors were broken often so I figured it was garbage and I saw there was two picture frames there so I grabbed them and the same guy that yelled at me the other day comes out and says didn't you just come and get food for your family and I said yes I did and he said and you're going to come here and steal from us and I said still from you what are you talking about he says that our stuff is on our property is our stuff So I politely put back the two picture frames I didn't throw him I didn't break them I gently set them back down and I apologize to him and told him I'm sorry I thought it was garbage and left and that was it read more

The Salvation Army on Clayton road where I now go to get my monthly box of food is offering thanksgiving boxes go sign up hope to see you there read more

I was in this store recently. It has a fiendly staff and the store is clean. I had been there many times before, but have recently noticed that the store is cleaner and better organized. It has always has a nice selection of furniture and the clothing a nicely organized, not cluttered. It also has a dressing room, which great! read more

For some reason people think this is the thrift shop, that it is not. I have been a bell ringer twice for the Salvation Army during the holiday season. It's so wonderful to stand out there and interact with others. It's some a incredible organization to give to that supports the community in so many ways. This is one of the very few jobs I enjoy doing during the Holiday season. I was touched by some people encouraging stories that people would share with me how the SA helped them out when needed. I remember one time when I was a bell ringer someone deposited a check for $500.00 in one of the buckets, that was amazing. This is a truly blessed organization. read more

Dont bother with scheduling pick up from this place. We scheduled it almost a month ahead of time. They tell you to call morning of for a 3 hour window. They will give you a window then not show up and when you call to find out what happened they say they arent sure and give you a new window. This doesn't help those who need to take off of work. It doesnt help the poor who really need the donations. Just a waste of time and a realization of poor management and scheduling on thier part. read more

So Sad I when to this place to get help unfortunately I am not available to work rigth now i get surgery on my rigth knee and i lost Strength I am in teraphy but is working very slow. I was doing house keeping before i am a hard worker. But today my Pg&e service shutdown no ligth in apartment one lady from costumer service sugest me Salvation Army problable can help me with my bill at this time I dont like to ask for help about money but i have a 7 years old son and when he came back he will found out we dont have ligth services at home so i diside go and i talk to a lady at the desk and she Ask me alots of cuestion i take papers with me to show her am not working and get help rigth now she ask me something to prove why i can pay my bill and i show her am disable at the moment provable there is a lots of people to try get money for them self but no me she try to smile to me but she was not nice she did not help probable it will be easy to tell me "we dont have found rigth now " i wont feel so sad and impotent :( sorry about my spelling am at school trying improve my English. read more