Michaels is a chain of arts and crafts stores that carries a full line of supplies for everything…read morefrom cake decorating to scrap booking to flower arranging to knitting. There is also a classroom where you can learn some new skills and take classes (many of them are great for kids). They also custom framing, if you need that sort of thing done). This Michaels store is a relatively recent addition that was built with the reconstruction of the plaza at 500 Fairway Road South. The store is quite large and the selection quite varied... which leads to the major problem with the store: The staff aren't very helpful. The folks who work here are friendly enough, but it seems that most don't really know all that much about what's in the store. This is compounded by the fact that the store is so large. I understand that the people who work here can't know everything about every craft, but looking for a specific item, we asked around and were told various answers, but eventually we just stumbled upon the item that we wanted ourselves... which leads to the other issue I have with the store: The merchandise is quite expensive. When we did find the item that we wanted, it was really double the cost of the item at other competitive stores. This was mitigated by the fact that, yes, we did receive in our e-mail the 50% off coupon for one item only. You can sign up for their e-mail marketing and receive a 40% or 50% off coupon on a regular basis, but if I have more than one item (or an item that is already on sale, as the coupon does not work for these items) then I'm generally out of luck. Michaels does have one great thing going for it. They are open 7 days a week and open until 9 pm on Saturdays, which is a real plus. When you just need to get your project done, you'll be glad to know that Michaels is there for you in a pinch.

I have recently fallen in love with Michaels! Yes I am a Mom of a two and half year old. The…read morestock they carry is not as much as the Cambridge store, but in a pinch it will do. The staff is fantastic, you always get an answer, and some of the staff are experts, in certain subject matter and will give you their time. The prices are great!! There is a lot of merchandise in store that is also in the States and this gives us MORE selection, I love that! In Canada there is such limited, selection in many areas of retail... it is sad! This maybe why I enjoy shopping at Michael's. The house decorative items are great. Yes USE their coupons, and be a smart shopper, you can find the coupons in your flyers or phone. The Cambridge store, I have found needs some improvement in management, seems very old style, and workflow improvements are needed at check out, especially at busy times. Thank you Michaels for your options and products and keeping US CURRENT!!