Clean, professional, attentive, great care and answer all your questions. Sometimes the wait is a…read morelittle long but it's because they draw your blood right then and there if needed and you get to see baby each time. They don't rush you out the door, so the wait time is understandable. Worth the wait, great experience !

I had a horrible experience with them throughout my pregnancy the doctor was always forgetting us…read morein the room and never knew what we were in for and they never transferred my information to the hospital for my delivery . They ignored the hospitals request for my information after they called and emailed several times and never sent anything. I had to get extra medication I didn't need due to their lack of communication and mistakes. Please go to a different provider if you want peace of mind.

From the moment we met Coley, we knew we were in the best hands for our first pregnancy. She…read morebrought a sense of peace and reassurance that made our decision to have a home birth feel so right. Throughout the entire journey, Coley was there--answering every question, calming every worry, and never once making me feel like I was asking too much (even when I thought I was being annoying, haha). She guided us with so much knowledge and warmth, making sure we always felt safe and supported. Our delivery was long--being my first--but Coley never wavered. She knew exactly what to do, always reassuring us that everything was unfolding just as it should. Her confidence and care made all the difference, and I can't imagine having gone through it without her. Without a doubt, I'd call Coley again for my second pregnancy.

Coley has been my mentor/preceptor for over five years. I have worked with a handful of different…read moremidwives and practices before and after, and I always felt deeply connected to her style of practicing midwifery the most. I still remember the day I met her and how her presence and energy was so grounding and calming. Fast forward 7 years later, and I can't stop thinking about how powerful and grounding Coley's presence was during my labor and birth. Having her there really meant the world to me and my husband. Our family is so grateful for the love and care Coley has given us. It was an honor to have her by our side during the most sacred experience of our lives. Coley, being on the other side and experiencing your care from the perspective of a birthing mother really makes me emotional thinking about how much you have impacted my life with your wisdom and loving heart. You are a true blessing to all the families you care for

Michelle was literally God-sent. When we found out we were pregnant, we prayed for the perfect…read moremidwife, and He delivered her to us. From the very beginning, she made me feel empowered throughout my entire pregnancy. Whenever I had doubts, she was there with reassurance, wisdom, and love. Every appointment with her was at least an hour long -- she never rushed us. She didn't just care about my baby; she truly cared about me as a whole person. I always felt seen, heard, and supported. She's an incredible wealth of knowledge and intuition, and she helped keep me low-risk after having a high-risk pregnancy with my previous daughter. Michelle really knows her stuff -- and her herbs! When I went into labor, she was so attentive, checking in until it was time for her to come. It was the middle of the night, and she showed up with such calm, compassionate energy. The care she provides is unmatched -- it's the kind of heartfelt, genuine care every mother deserves. I'm forever thankful for Michelle. She gave us the homebirth of our dreams and the redemptive birth I had prayed for. We love you Michelle!

Michelle is the best! I had so many questions & she was so knowledgeable, so kind, & so patient…read more I've had 2 home births before & can definitely say the she is an absolute gem.

I woke up early today with terrible chest pains and I was short of breath, so I have spent the last…read more6 hours in the Rancho Springs Emergency Room. I was having a lot more symptoms like being dizzy, blurred vision, slurring my speech and a few other things. In triage my BP was very high in the 190s and over another high number I believe in the 130s. My heart rate was extremely high too, so the triage nurse who was just the sweetest lady called out a stroke emergency. 2 amazing doctors and at least 5 nurses surrounded me on the gurney like a Nascar pit crew. They immediately put in an IV, injected me medication and took my blood several times; as well as an EKG. I was given 3 different MRI's and chest X-rays almost as soon as I came in. Everyone was so kind in MRI room. The lady who operated the MRI machine even prayed with me twice. I'd like to add that we had first gone to Inland Valley Hospital and they were horrible to us this morning. I told them I was have chest pains and stroke like symptoms. They did not even pull me up for triage hearing that and I had to wait at least 5 minutes. They did not call a stroke code and just pushed me back into some weird ER patient only waiting room for a little over an hour. There were at minimum 20 patients in weird little room complaining they'd been waiting over 3 hours after also being triage and saying there were only 2-3 nurses on duty. That's when I decided speak up and be my own advocate. I just got up and exited; telling the triage nurse on my way out that I was going to another hospital. Thank God that I did! Last thing I have to add is that my doctors are extremely competent and seen well educated on cardiac and stroke events, but they have the best bedside manner! They were so great at Rancho Springs that 1 of my doctors walked my husband over to get a coffee! Now that's great service!

My 83 husband fell. I thought he probably broke a bone in his arm so we went to the ER. Check in…read morewasn't bad but it was twice as long as their website said, so about 20 minutes. Once we got checked in we were in a packed waiting room with children throwing up in bags. About 30 minutes later they called him back to the triage room and did an EKG. Then they took him for Xrays & C-scan. Then back to the waiting room and called him back for blood work and admin registration. . Then back to the waiting room. Over 2 hours and no one told us anything. I went to ask the status and the check in desk said he needed to do a urine sample. So he did and back the waiting room. Almost 5 hours total and I ask if they had any results. She said well nothings broke but the doctor likes to talk to the patient after all the labs and test results are in. I ask if we could just go home and somebody can call us. That was yesterday afternoon about 4:00pm today at 3pm still waiting. I just called the ER and they said sometimes urine test take a couple days. I ask so would we still be sitting in the waiting room waiting for the doctor to tell us something. I am so ticked about how they treated my 83 year old husband and how they handle sick people who are mixed in the injured patients. It's no wonder the flu and Covid are so bad. This is unbelievable and needs attention. After 5 hours we decided to go home but they did absolutely nothing to help my husband's pain no meds, no wrap or sling. They said I could do that myself if he thinks it'll help.

I really don't understand how there are negative reviews. I've going to this office for almost 4…read moreyears now and I will not go anywhere else. I am currently seeing this office because I am pregnant and giving birth soon. All of the doctors care deeply, and so do the nurses and the front staff. My first pregnancy with them, I had high bp and had to go to the hospital at 32 1/2 weeks- stayed there until 34 weeks and had to be induced. We had our baby girl early and she was in the NICU for 11 days (shout out to Radys- they are heaven sent as well!!!). Anywaysssss- I mainly see Dr. Todd but would see the other doctors and midwives as well- including Dr. Neil, and the midwives Alyssa, Kari, and Tonya (she delivered the last bat I had!). They are attentive, kind, professional, and they also like to make you feel less stressed by being goofy and joking around a little. It really does help- at least someone like me who needs to chill out. Just recently I had an appointment where I thought I I was going to have to go to the hospital again like last time. I was seeing Dr. Neal that day and he was very reassuring, relaxed, and he told me what next steps to take, and that I was going to be fine. Turns out I didn't need to go to the hospital, I'm still very healthy and so is baby, and we are pushing almost 36 weeks now! That day I had some PTSD and left crying hysterically because of past trauma (not because of them), and when I returned, they were so kind and loving and wanting to make sure I was okay. I was so embarrassed about it, but they were understanding and helped me. :) i wanted to thank Dr. Neal- if he hadn't been how he was that day, I would have gone home so stressed! I love this office, and if weren't for how they handle things and treat patients, my anxiety would be so so bad. I'm very thankful for them. Pregnancy can be SO HARD AND SCARY, but they help take the stress off and they know what they're doing and how to take care of you. They take it seriously while also making sure that momma is fine in the process :)

I received wonderful care at Platinum Women's Health under Dr. Todd. She was very thorough at each…read moreOB visit and this did lead to some long wait times but it was well worth the level of care I received. There were times when appointments needed to be rescheduled but that is to be expected with an OB who needs to deliver babies at unpredictable times! There were instances when certain prenatal services weren't being covered that should have been but I was able to get it straightened out with insurance. I had appointments with several providers at the clinic and each one listened to my concerns and questions. Dr. Todd and the L&D staff did an incredible job to ensure my baby and I were healthy & happy on the day of delivery. I highly recommend Dr. Todd at Platinum Women's Health!

I'm giving this office three stars only because the doctor and back-office nurse were polite,…read morecaring, and very helpful. Unfortunately, the front office experience was the complete opposite. The receptionist, Ashley, was rude and did not listen, repeatedly giving the same response despite me explaining what the physician had instructed. She seemed set on her own narrative and would not acknowledge what was being said. It took another receptionist, Aimee, stepping in for the issue to be resolved and for me to finally receive correct information. I am giving this office three stars only because the doctor and back-office nurse were polite, caring, and very helpful. Unfortunately, the front office experience was extremely poor. The receptionist, Ashley, was rude, had a very sharp tone, and never made eye contact, which is unprofessional and unacceptable in a medical setting. She did not listen and repeatedly gave the same response despite me explaining what the physician had instructed, appearing set on her own narrative. It took another receptionist, Aimee, stepping in for the issue to finally be resolved and for me to receive accurate information. I also witnessed Ashley interrupt another patient and contradict what their doctor had approved regarding paperwork. Front office staff should never overrule or dismiss a physician's instructions. Stronger customer service and professionalism are needed.

I dont recommend going here. I went to this office due to my insurance coverage and it being in…read morenetwork. My labs were sent out correctly on my first visit. On the second visit the office made an administrative error by sending my labs to an out of network lab and i received a surprise bill of $700. I had to appeal and file a grievance with my insurance due to this. This experience has been a headache and when I tried to resolve it by asking to speak with a manager, apparently the office has none. Very young and inexperienced staff. Lucilla a call rep hung up on me after being passive aggressive after i had asked if i could speak with a manager to help resolve my billing issue since the person i had been in contact with was not available. Susie was as helpful as she could be but after 2 months of going back and forth was told she wasnt able to help. She stated she understood my situation but it was a simple human error. A simple human error that is costing me $700. I wouldnt mind the simple human error if the office took responsibility for their error but i am being held responsible to pay. Again, i asked to speak with someone higher, and was told there isnt anyone else that can help me therefore my only option was to file a grievance with my insurance and write this review in hopes to help prevent others from the headache and time wasted trying to resolve issues that should of never been in the first place. Avoid the headache, go somewhere else where staff understands insurance/billing and actually has a manager you can speak to in situstions like this.

If you're looking for calm, competent and compassionate care look no further. I am a nurse and I…read morewas impressed with her knowledge and understanding of all things pregnancy and birth related. She was able to answer every single concern or question I had with evidence based information. Katie is cool under pressure and genuinely enjoys her work. Our birth doula was a rockstar in helping manage labor discomfort. Katie gave gentle cues and performed interventions at the exact right moments to facilitate a quick and drama free birth. My husband and I are forever thankful we met her and we're blessed to have her as our midwife. If you're seeking a beautiful home birth experience she will deliver.

I found Katie when I was newly pregnant with my 6th baby. As you can see, I had plenty of…read morepregnancies and births to compare my experience with Katie to and BY FAR it was the best pregnancy and birth I have had. From the moment we FaceTimed so I could ask initial questions, I knew we were a match. Getting along with someone who was going to care for me and my baby was so huge, and with Katie it was effortless. She not only cared for me, my growing baby, but my whole family as well. Encouraging them to be involved with my care, such as helping listening to baby's heartbeat, measuring my belly etc. She made sure to provide love and care to our whole big family. Through those months, she truly and effortlessly became my friend. I had some previous birth trauma, and not once did Katie allow me to carry that concern deeper into that pregnancy. She answered all of my questions, calmed all of my fears, and supported me in every single decision I made throughout everything. Her experience and knowledge left me with zero space to be worried and I felt so safe with her! She truly went above and beyond what I could have ever expected, and because of her, I was able to have my dream home birth. If God ever decides that there's going to be a baby number seven, I won't hesitate to hire Katie again. Seriously, if you're on the hunt for a midwife and you just can't decide, take this as your sign. Katie is the best of the best! I will forever be thankful to the way she has cared for and loved my family.

yelp needs to allow more characters for me to adequately describe Christina's love and care.. she…read moresurpasses all expectations. I have gained more than a midwife through my prenatal + birth + postpartum experience. She is an expert at what she does and it shows. she practically has an answer to every question and if she doesn't, she has insight + direction. she brought peace to my fear and help strengthen the parts of me that were weak. my birth and postpartum were truly so beautiful. I would choose Christina over and over to stand by my side. she is powerful, gentle, encouraging, intuitive & so full of love. if you're pregnant, consider her a necessity in your journey. she's also a pro photographer..

As a first time mom with home birth on the mind, I am so relieved to have put my trust in…read moreChristina! What a magical experience, the care that she provides is so amazing! We had the best experience working with her. She offers so much knowledge and care. I will absolutely be using her for our next babies to come. I would put 10 stars if I could!!

Wouldn't recommend this service to anyone! Our experience was very similar to Emily's experience…read more I'd say almost to the T with the exception of her assistant, Sally was great and is one of the reason my wife and son are alive today. My wife and I expressed concerns about her pelvis being too narrow but she brushed it off and we believed her. A mistake that nearly ended my new family. She would say that something was fine and then would say that the same thing was concerning. We chalked it up to her being a bit eccentric. On top of that, we only got reimbursed a little over $100 from insurance and we had Anthem PPO at the time. Not necessarily her fault but it added to the negative experience and expenses. My wife's labor ended up being 24hrs at home and 36hrs total which ended in a C-Section. She was little to no help and it was Sally that recommended we go to the hospital. Plug-in for Rancho Springs, amazing hospital and staff. It's not what we wanted but definitely what we needed and more. We didn't want a hospital birth but they have the best ward bar none. Only hospital me and my wife would go to for this. From our conversations with other people that used her in the past, I think she was once a great midwife but from our experience, I would highly discourage anyone from using her services. If you use her, you'll be playing roulette with you and your child's life.

Would not recommend Our son was born early September 2024…read moreand Anne was our midwife for the pregnancy. During our meetings we were constantly recommended to seek outside opinions from my OBGYN and medical facilities, causing us to spend thousands more during my pregnancy and birth on top of her fee for services ($6000). During my birth Anne and her assistants made the environment stressful when I expressed for my birth to be peaceful to my liking. Upon Anne's arrival she said that I was fully dilated at 6am. At 3pm Anne had checked me and told me that she had still felt some of my cervix (I WAS NOT FULLY DILATED). She had complained earlier in the day that her fingers were too short to check properly, so I'm not sure how she has been a midwife and her fingers be too short to check her clients. I was instructed to push while not being fully dilated. Anne appeared impatient and she didn't seem to know what to do to help me progress. After an hour and a half of pushing she recommended transfer to the hospital. Upon arrival at the hospital I was checked and was dilated to AN EIGHT. The hospital determined that my baby was too large to have naturally. During my pregnancy we brought up the size of my baby and Anne would discredit all the ultrasounds and weight estimates that we were given. I had my baby via c-section and was born at 11 pounds 1 ounce, he would never have been born safely naturally. After my hospital stay we returned home to a birth pool fully inflated and still containing the water from my labor, this was after I was told that everything would be cleaned up before our return. A warning to all, a contract is presented and must be signed that states once Anne shows up to your birth/labor there are NO REFUNDS of any sort. Ultimately I would not recommend Anne's services as a midwife. If you are looking for a midwife to trust as your expert and for a safe, comfortable birth, look elsewhere.

Hands-down, absolutely the most amazing Dr I've ever had in my life. He has delivered two of my…read morechildren and now my daughter is seeing him as well. He is the most gentle, caring doctor that listens to your needs. He doesn't rush you. The office staff is amazing. I have referred so many of my friends to him and they have been so pleased with him. I had my surgery this year with him and it was phenomenal. I can't say enough about him. Thank you Dr. Yang for being such an outstanding amazing doctor and human being.

Dr Yang is the best doctor I have ever been to. He is so caring, positive, encouraging and sweet,…read moreit is impossible not to love him. I'm pregnant for the first time and he always makes sure all my questions have been answered and I feel assured. He tends to run behind, but it is because of his personable care for his patients (and the office double booking) and I don't mind waiting for him,knowing I will get excellent care myself. He explains everything well, prefers healthy nutrition over vitamin supplements but doesn't push any opinions either.