I had a MOH dress that needed a bit of a cinch on the waist and the underarm area loosened- she took such great care. Absolutely beautiful. The dress fits like a glove, she fixed exactly what I had asked and even went an extra step with extending the button loops to make it easier to put on. I got SO many compliments as the dress fit like a glove. Second best part is that it was very affordable. I'm new to the area and was so nervous to find a trustworthy shop to go to. I'm so glad I found this place. read more

Unprofessional Attitude and Atrocious Quality of Work Brought 1 out of 4 bridesmaid dresses in to request a quote-only in the first visit and was given an invoice at the end of the appointment without my consent. Because the price was reasonable, I figured we wouldn't get a better one anywhere else and the lady seemed nice, if a little condescending. She seems to like to call people Hun and Sweetie. I don't personally like that but I overlooked it and we left the first dress with them, with their confirmation that the other dresses would be quoted exactly the same. 2 more of the dresses went in over the next week and the 4th dress made it there about a week and a half or two weeks after the first dress went in. The fourth dress was priced more than double what the other girls were paying for the exact same alterations. I was not there unfortunately so my bridesmaid paid it and called me about it later. She was told that this was their new pricing and the other three must have gotten a special deal. We were not given a special deal, the prices of the first three dresses matched their website pricing exactly. I called them and was then told she would be reimbursed when she went in to pick the dress up after alterations were done. We were told they would all be ready by June 15th - three weeks after the first dress went in. The beginning of July came and we still hadn't received a call. My wedding was July 11th and they knew this. When I called to ask about the status one girl mentioned they hadn't even been touched but they would be ready by the end of the day. That was not overly comforting. During one of the girls' fittings, her fiancé overheard the Sewing House staff insulting our dresses openly. When we finally had the dresses picked up, the stitching was terrible. It was falling apart, it wasn't even, it was inconsistent and it looked like a five year old had done it. Two of the dresses had massive holes where the shoulders had been stitched by the time they were brought home and being hung in the closet, one of the dresses was hemmed over an inch too short and the stitching at the back made the skirt pucker - making it even shorter. Three of the dresses had to be returned once, two of them had to be returned twice because they could not fix their errors and just to keep the fun going, one of these two dresses wasn't ready until the day before my wedding and still had a hole in it and broken stitching. There was no apology, no compensation for how terribly everything went and when we calmly addressed our dissatisfaction with them in person they just stared at us blankly and didn't say a thing. We had the last dress that was still not in good order in front of them, and they had nothing to say as they were staring at a hole in the dress they should have fixed weeks ago. I have never seen such a lack of care. Ive met Tim Hortons employees with more passion for their jobs than these lazy hens. If you want to take the risk here, that is on you. But I can never ever recommend anyone go here for any reason. I had my own wedding gown in with an absolutely wonderful seamstress in Barrie who advised me that Sewing House are not skilled professionals and they simply know how to do a pant hem but anything beyond that shouldn't be taken there. She wasn't bashing them and actually she was quite reluctant to speak ill of another seamstress but she told me the truth and said she gets their screw ups all the time and has to fix their poor quality of work regularly. read more

Completely unprofessional!! I had booked my first fitting here months ago with the owner herself. When I went in on Saturday morning for my fitting I arrived to be told that she wasn't there, and that she got called out for the day. The staff was friendly and apologized for her boss saying " I'm sorry she should have called you." I of course left upset because not only did I have to travel 45 minutes to get here, but my wedding is 4 months away. I posted a review on their Facebook page, which I probably wouldn't have heard back from them if I didn't. When the owner messaged me to apologize she I was kindly asked to take down tge review because "mistakes happen" . Before I received the email I got a comment on my reiveiw from the owners daughter saying "ugh this makes you sound disgusting " ... btw I have screenshots of everything! I did delete the review and now I'm wishing I didn't! The owner emailed me thanking me for deleting the review. When I confronted the owner saying "Your welcome, and the only reason I did is so your other potential customers don't see your daughter calling a customer disgusting because they voiced their opinion. More unprofessional than not showing up." This is my response I receive back from the owner herself "Melissa, My daughter voiced her opinion as you did yours. She's 13 and felt her mother being attacked on a day that was extremely important for her. It deserved some empathy on your part. When you have children you will understand why I did what I did. Even if it wasn't professional there was no ill will and I feel your lack of understanding has put a damper on our day. We still wish you good luck and all the best. Regards Georgia" It's nice to know this is how your handling your business! Just look everyone because she has made it very clear that your wedding day or an other special occasions that you need alterations for isn't important to her at all. read more

Thank you Sewing House of Barrie for the many years of exceptional work you have done for us all! We recommend you to everyone we know!!

They completed my curtains with matching pillows and chair cushions for my cottage.They did a wonderful job and it looks great. Would use them again for sure. read more

I had a great experience with The Sewing House. I brought my wedding dress and my sister brought her bridesmaid dress here late on a Thursday night (the Thursday before my wedding) due to unforseen circumstances with our original seamstress. Georgia was able to get my dress done in less than 24 hours (and there was as she said, at least 6 weeks of work that needed to be done) as well as getting my sisters dress done. They were/are fantastic and saved the day with my dress. I would recommend The Sewing House to anyone who asked. read more

It is quite unfortunate that I have to leave such a bad review; however, after my last encounter with The Sewing House, I am very disappointed. I went in to have a bridesmaid's dress altered: shoulders and hem lifted, as well as both sides taken in. The first time I went in, my experience was fine. Nothing special, but I can't complain. I was charged almost $100.00 more than I should have been, but the bride contacted the shop and was told I would be given a refund for this amount. I went in at 1:30pm on the day they told me it would be ready for pick-up (two weeks later) and was told that it was next in line to get altered. I was a little disappointed at this point, but I asked if I could receive my refund at this time. The employee who served me was unable to do a refund, and the owner was in with a bridal appointment. I left the store a bit frustrated and asked for them to call me when my dress was ready. I picked up my dress the following week and tried it on in the store - it fit quite well and the alterations I had asked for were complete. I received my refund this day and left the store pleased. When I got home, I tried on the dress once more and noticed that the stitching on the shoulders (where the alterations were done) was coming apart. I told the bride and she brought it back in, along with another bridesmaid dress that had alteration issues, to be fixed at no extra charge. When we went to pick up my dress, I noticed that the one shoulder hadn't been touched and there was still a hole in the seam where the stitching was coming undone. I was very upset, as I had paid good money to have it altered and the wedding was the next day. I went back into the store after examining the dress in my car to inform them of the hole and to tell them that I was very disappointed in their quality. I did not raise my voice or get angry, I just wanted them to know what was coming out of their store; as a business owner myself, I would want to know if poor quality items were leaving my doors. The employee just stared at us, not saying a word, and the owner did not come to the desk to talk with me (she was sitting in the back room, in plain view and earshot of the counter). Once I was done speaking to her, she said "Thanks ladies, you have a great day" and motioned toward the door. I understand it was not the employee's fault that my dress was not fixed properly; however, the way in which it was dealt was completely unprofessional and disappointing to say the least. I felt as though we were being kicked out of the store because we had a complaint. I have two friends getting married in the next couple of months, and I just recently got engaged, and I can say with certainty that I will not be recommending The Sewing House to my friends, nor will I be using their services for my wedding next summer. read more