*STAY AWAY *If there is a zero, this business gets it. Run as fast as you can! I called to have a…read moretech come by when in the area for a simple switch swap- already had parts, sent photos of everything to the owner. It was scheduled and NO ONE showed. I called the owner three times, the office twice and was told the tech had issues with parts (not mine obviously). He was 1.5 hrs late, screwed up my whole day for work and never even got a sorry. He then installed the switch. 45 min job (he was a nice guy, did a reasonable job). Tested and all in, including cleaning up, chatting at the front door (where he called me a nice person) and sitting in my driveway 10 minutes was not even 1.5 hrs on site. Then I get a 400 dollar bill, for 2 hours labor and 100 bucks for travel and diagnostic (never disclosed to me). It's obviously a fraudulent bill, the tech wasn't even on property for long not even close. I emailed with with these concerns- Justin left a nasty voice message, said he would tell everyone around I had no intention of paying his bill from the start (which btw I never said I wasn't going to pay, I disputed the obvious fraudulent nature of the total which he had opportunity to discuss- he chose not to). He clearly doesn't understand legal defamation. Clearly a shady, fraudulent business with a man with zero business or people skills. There is literally zero chance the 100% 5 star reviews are legit. ZERO chance.

We received excellent service from Justin Collins and his co-worker (sorry, don't have his name)…read more They did a great job! Had to leave for Barrie for parts and then return later to do the work. They ensured us the work would be completed today. Highly recommend their dedication to our problem. Carson and Carol Nelson 187 Avery Point Road, Sebright, ON

HE IS AMAZING! He…read moreworked on my first owned house and he was so thorough to get the job done because he treated it like it was his house--he saw problems and fixed them! I wasn't even there because the house is currently empty, but when I went to the house afterwards I saw he fixed so many duct related problems! He goes far above and beyond! I can't recommend him enough! A genuinely good and skilled person!

An update to this review. shortly after they saw the review I left on google. Which is similar to…read morethis. They reached out and provided a full refund. They were polite and reasonable in the entire exchange. In light of that I am changing it to a 4 star.

Very happy with the service, professionalism and speediness of this service. Even my cat was…read moresurprisingly welcoming and didn't run and hide like he usually does. Will definitely recommend to others. I wanted to stick with a homegrown local business not those big name box store type businesses, so glad I stuck with my intuition.

Both young fellows where very professional and polite....Thanks for your great work…read more we had a little trouble with the dryer vent but they worked very hard.

I needed a long zipper in a jumpsuit replaced and requested a quote from 3 vendors on Yelp. Lorena…read moreanswered me within an hour, while the other 2 answered days later. Even though she was 40 minutes from my home and the others were much closer, I appreciated her quick response and decided to take the garment to Lorena. She was busy but still got to my garment within a few days. And she found that the issue was not the zipper itself but how it was sewn in. Lorena was able to repair the issue rather than replacing the entire zipper. I really appreciated her honesty and integrity, as she could have easily replaced it as I asked and charged me accordingly. I doubt other vendors would have taken the time to examine the problem and provide an alternate solution. I recommend Lorena and will definitely go to her for any future alterations or repairs.

We needed outdoor fabric, foam, thread, zippers etc., for a project…read more Found this place online. Fantastic selection, excellent price point and very courteous and helpful sales staff on the phone. Store is in Barrie, they will send small samples of material. Ordered and was shipped by Canpar, arrived in 3 days. Price of shipping very reasonable. All products were of good quality, highly recommend.

I was making many curtains for a house with so many windows. I ordered a grommet press, cutter/die…read morecombo and curtain grommets from JT's. I didn't know what I was doing so I called them and asked a ton of questions. They were very helpful. I ended up estimating and ordering too many grommets. JT's called me (...called me! - not an email) to say they would send most and the rest when they restocked. Turns out I didn't need the grommets on back order. I let them know and was refunded within an hour. Well done, JT's Outdoor Fabrics! Great customer service experience!