They're exactly the money hungry hide under terms and conditions to charge whatever they want kind…read moreof people. To my card details for a deposit of 1.50 and nowhere was it mentioned that they would charge 40€ if I couldnt make it to my appointment. This is pathetic. That's how much I make in 3 hours and you just took it!

I was onto my second treatment. Everything from the staff, advice and treatment itself was going…read moregreat. Until I got covid. I tried to cancel my appointment at the earliest possible time and was advised I would have to pay a fee. I said ok, this was for the protection of your customers and staff but if there is going to be a fee I'll come in the answer was a simple "OK". 10 minutes passed and I received a call explaining they would be unable to do the treatment today because of covid and would be unable to do the treatment for 3 weeks. Very uneducated and unprofessional approach to something that should just be standard practice in today's terms. Isolation is 5 days or until you have a negative test. Not 21 days. It's sad that I have to write such a negative review on what was actually a good experience. But the lack of knowledge on basic things would make me question the overall sanitary side of things. And why for me, I'll have to look elsewhere.

I've been going to Urbana for several months now and they couldn't be better…read more The staff is always so lovely. I always go to Eimear for my appointments and she always has me laughing all the way through my appointments. I would recommend Urbana to anyone wanting laser hair removal they are very professional while also being genuinely lovely to chat with.

Extremely friendly treatments and service…read more The therapist I attend, Eimear, it's very knowledgeable and always makes time to answer my questions. Overall great Clinic

What often makes the difference to a review on a service like this, is the person performing it…read more Lisa is the only staff member you'll deal with here, and she is a genuine pleasure to go to see. Always super-friendly and great to talk to, she makes you feel at ease straight away. Most importantly, she's great at her job and has a really vast knowledge of the latest technologies as well as those that have been around for years. I was lucky to get an amazing Groupon deal for this place - six sessions for 120 euro I think it was - but as far as I can see, they're pretty reasonably priced on a normal day anyway. The facilities here are fine - it's not super luxurious - just the one room inside Ballyowen Medical Centre, but it's modern, and most importantly, very clean. There's also lots of parking (free), so no need to stress about that. I've just taken one star off for the location - it's a bit of an odd one, although fine once you find it for the first time. Take note that there are two medical centres within Ballyowen Castle (don't get excited - it's not so much a castle as a random shopping centre in the middle of housing estates!). There is one medical centre next to Giraffe's childminding service called Primavera, which is not the one you want. You want the one next to the pharmacy and the Chinese. (In case you want a bite to eat after of course!!) Oh by the way, you are also only five minutes from Liffey Valley here if you fancied some shopping after your treatment... just sayin...!

If you are considering any ype of laser treatment, I would highly recommend that you contact Lisa…read moreat the Laserway Clinic in Lucan. I have been attending this Clinic off and on for the past few years and each time I go I am more than satisfied, but above all confident and happy that I know I am in very safe hands when Lisa is treating me. She is both highly professional and qualified and certainly knows her business. She is just wonderful to talk to and discuss the different types of treatments. In fact her manner is so gentle and laid back that she puts you at ease as soon as you come in the door and you feel you know her all your life. I have had laser hair removal carried out very successfully by Lisa and now only attend once or twice a year for top up treatment. I am so happy that I'm now going to have some laser treatment during the winter on tiny red veins on my face as Lisa assures me this is very successful and safe...and I trust her! The prices as far as I can tell her very reasonable compared to City centre Salons and they very often have great value in Groupon deals - so keep your eyes peeled!

Waiting for an appointment for over 40 mins!!!! Fucked up... run away, SISU way better. "doctors"…read moreare weird.. where do they get them? Not happy at all, not professional

Worst Clinic I have ever attended Worst Clinic I have ever…read moreattended No customer service skills even from management I was refused a top up on my Botox within the 14 days after advising unhappy with the service I have to chase an update for weeks They are currently ignoring any emails I send now. The manager that called me was rude They refused to give me dosage information until nearly 2 months after I requested it , refused to give me a copy of the recorded call from the RUDE manager Lost 5 customers because of this I've even contacted the CEO with my complaint no reply. I WILL NEVER USE THERAPIE AGAIN THEY ARE WATERING DOWN PRODUCTS my own mother had to go back 3 times and still unhappy Awful service, awful company, awful staff that need training They have deals on now because they losing so many customers due to their watered down products don't waste your time with this company

Clean, professional looking clinic that uses medical grade lasers. They took a thorough history at…read morethe initial consultation. They had a great special price offer. The laser uses a suction attachment so it's less painful than other lasers. They are very easy to arrange appointments with and everyone thus far has been friendly and professional.

One of the most proffesional staff i was pleased of the quality and efficiency of the service…read morehighly recommend for nails ,waxing and eyebrows !!