Fabulous service!!…read more Nikki was SO sweet during my whole appointment. Her studio is really comfy and the vibes were immaculate! She's super gentle and priorized my comfort thru the whole service. My lashes and brows came out so good!!

Tayo day spa is wonderful, I have been coming for years and all the staff is amazing!…read more The spa has plenty of parking in the back, and has an array of appointment times, I love that they are occasionally open on some Saturdays and even some Holidays. The ladies are very attentive and listen to your needs. I always fall asleep from how relaxed I am during my facials. Valerie, Julie, Jackie and Luz all have extensive experience and can tailor your facials to what your face needs. They take a variety of payments but not credit cards so come prepared. They accept cash, zelle and Venmo. Sometimes they have specials so make sure to follow them on their Instagram page! Highly recommend Tayo for your facial and massage needs!

This is an incredible place to unwind, recharge, and leave feeling completely refreshed. The entire…read moresetup is thoughtfully designed for relaxation, featuring two steam rooms, a dry sauna, and multiple plunge pools ranging from cold and cool to warm and hot. What really sets this place apart is the atmosphere. Between the hammocks, comfortable lounge areas, and fire pits, it's easy to disconnect from the stresses of everyday life and simply be present. Whether you're looking to recover physically, clear your mind, or just enjoy some quiet time, this is the perfect escape. Every visit leaves me feeling rejuvenated and renewed. Highly recommended for anyone looking to invest in their well-being and take a break from the hustle and bustle of daily life.

My wife and I came here on 4th of July weekend to have a relaxing day and it was overall really…read moregood. Reception was helpful and friendly and facilities were overall pretty clean and well maintained. No issues with the steam room/hot tubs/cold plunge pools and sauna. The only bit that irked me a little was that this place is supposed to be SILENT and also they clearly stated in the rules that there are no saving seats with personal items but these rules were both not enforced, people were talking/laughing and not a single staff was there to remind them to quiet down. Also around the firepits people were leaving their towels to claim spots so it was hard to find a seat around the firepits, 2 of the firepits had no one sitting there but all the chairs had towels on them. The anti-gravity chairs were also really squeaky (like more than normal), so it was hard to relax with all the sounds. Overall a nice place but they really should enforce the rules that they have to make it a more pleasant experience for those of us who are there to relax. Also- not sure why it is so hard for people to follow the rules, i mean are you guys just stupid or illiterate and can't read the signs that say "silence"?

2 weeks ago I went in for a "New Look". I was excited because of the pictures I have seen on…read moreInstagram. Let me tell you, I let myself be fooled by those pictures. Alexia did my hair and I showed her a picture of the Balayage I wanted. I told her my hair already had dark color, so she sat me in her chair and started my hair process. After she was done with the color she had me sit under the dryer for almost an hour, 52 minutes to be exact. I kept checking it myself with my own mirror and it started to look orange and it already looked very damaged. I asked her if my hair was ready to be washed and she said "another 10 minutes". My hair does not look at all blended and it's breaking and chunks fall out. I can't believe she let me out of the hair salon looking like this. Will never go back and I definitely don't recommend this place!

I went to indulge and beauty to get a touch up on my hair and I came out with black patches on my…read morehair! (Alexia has done my hair) My hair doesn't look blended at all. It's super brassy and it looks horrible! I will definitely never go back ever again! Not to mention they take forever! & my hair looks nothing like the inspiration photo I showed her.

So I just read the response to my review. Seriously?? Here are the texts. SHE admits she needed…read moreto do a more thorough consult, then asks me when I can come in to fix it as we talked about after I paid her (which I responded). She then tells me she doesn't have her appointment book with her on the weekend (which ironically the original appointment was made on a weekend), then she stops responding. ONLY after the salon owner saw the Google review did she send me a text- on September 5. "I was told by the salon owner....." She says that the reason for not getting back to me were family issues. So which is it? Family issues or the client is the problem? Like I said, IT IS ONLY HAIR! No big deal. But treat people right and be honest!

I got my a lash fill done with the lady here because my regular person is out of town. WORST…read moreMISTAKE OF MY LIFE!! Instantly I noticed this lady wasn't separating my lashes to add a lash extension! It felt like she pushed them on with her finger and she put a tone of glue that all my lashes stuck together in clumps. THEY ALL CAME OFF IN CLUMPS ALONG WITH MY NATURAL LASHES. Please if you care about your lashes dont go here!! My eyes are hurting posted pictures of the day they where done and of the second day.... Ive been getting lashes done for a while now and have NEVER experienced anything remotely close to this

Unfortunately for us, Post Ranch Inn was one of our first stops on an eight-day coastal road trip…read more Unfortunate because they set a standard no other property or restaurant was going to match. I knew that going in. It was still starker than I expected. Start with the property. When that is the view off your deck, why go anywhere else? Stunning doesn't cover it. We hiked much of the grounds and every turn delivered something new. The kind of place that makes you slow down without even trying. Then the restaurant. Everything was perfect -- service, quality, execution. Much of the food sourced on property or from the surrounding community. My wife declared the salad the best she'd ever had. High praise for a salad. High praise, full stop. Special shout out to our server Yasmany and bartender Thomas -- both exceptional. What struck me most was how effortless the entire staff made it look. These are people who deal with guests from around the world, all arriving with high expectations of a high-end experience. And yet nothing felt forced. Nobody appeared to be trying to impress us. It was just perfect service, perfectly delivered. That's the rarest thing in hospitality. Highlight of the trip. Hands down. And I suspect, never to be repeated.

PLEASE READ THIS REVIEW BEFORE MAKING A RESERVATION -- IT MAY SAVE YOU THOUSANDS OF DOLLARS…read more If you are considering booking an ocean-view room at Post Ranch Inn between May, June, July, or August, I strongly encourage you to do extensive research about Big Sur's seasonal coastal fog before spending your money. Based on our experience, I would never book an ocean-view room during these months again. We paid nearly $10,000 for two nights in one of the resort's premium ocean-view accommodations because the breathtaking ocean views shown throughout their website were the main reason we chose this property. Unfortunately, during our entire stay, the ocean view was completely hidden by dense fog. We never saw the spectacular view that was advertised and pictured online. What disappointed us most was the lack of transparency. The website showcases beautiful, clear ocean views but does not adequately prepare guests for the possibility that the view may be completely obstructed for an entire stay during certain times of the year. If guests are paying thousands of dollars specifically for an ocean-view room, they deserve clear information about the seasonal risk of persistent coastal fog so they can make an informed decision. Throughout our stay, we repeatedly asked staff whether the fog would clear. We were consistently told that it would likely clear within a few hours. Unfortunately, that never happened. The fog remained throughout our stay, and we never got to enjoy the ocean view we paid a premium for. What made this even more frustrating was that, after repeatedly being told by multiple staff members that the fog would clear soon, one employee later told us that they were not supposed to tell guests that the weather was expected to remain the same for several days and that these foggy conditions are common during this time of year. According to that employee, this type of weather often persists throughout much of the summer season. I cannot independently verify that statement, but if that information was accurate, it raises serious concerns about transparency. Guests spending thousands of dollars for an ocean-view room deserve honest information about the likelihood of actually seeing the ocean during their stay. The room itself also had maintenance issues. The bar sink was clogged, and the shower valve/faucet was loose and repeatedly fell while being used. We reported both problems, but neither was repaired during our stay. Staff apologized, but no one came to address the issues. For a property charging close to $5,000 per night, I expected much better communication, transparency, maintenance, and overall value. I fully understand that the weather is beyond the hotel's control. However, what is within their control is how honestly they communicate the risk of seasonal fog to potential guests. Had we known there was a realistic possibility of spending our entire stay looking at a wall of fog instead of the Pacific Ocean, we would have chosen different travel dates, a different room category, or a different destination altogether. The property itself is beautiful, but based on our experience, the value did not come close to justifying the cost. If an ocean view is important to you, think very carefully before booking an ocean-view room during the late spring and summer months.

Moldy, Dirty & so cold with a horrible customer service ! Avoid this place!…read more Rooms were small, unwelcoming, dirty with peeling paint. Also Customer Service is extremely rude. I have been to the facility a couple times & called them over the phone for assistance : when I asked to talk to the manager, She was worse than the employees. They treat their customers as ATM machines instead of providing a genuine authentic customer service that will make customers want to come back. They don't care for positive feedback which is a big Faux-pas in a service industry like this one! Gladly, there's plenty other much better spas available in the area.

A delightful spa that offers fantastic massages. Truly one of the best massages I've ever had…read more.. same for my husband and friends. The facility is beautiful and well maintained. On site facilities include sauna, steam, hot tub, salt room with zero gravity chairs, relaxation room, a quiet room with fire pit, and showers. It can get very crowded on the weekends so if your appointment is on a Saturday or Sunday then plan to wait for showers, dryers, and use of the facilities.

I normally don't give reviews unless it's either Amazing…read more Amazing place, very clean, friendly staff, and above all very reasonably priced!! Went for outdoor Onsen and Massage Definitely recommend and they also have online gift cards options if you want to treat someone!!

Hidden Gem! I cannot recommend this place enough. The customer service is fantastic and an…read moreextremely ZEN getaway. When you arrive you get complementary house tea. (chamomile mint licorice). I booked an appointment same day over the phone for 7PM. I got room #4 with the spa and sauna. The room is extremely clean and smells like eucalyptus and mint. When you go inside, you have fresh towels and hot tea. They have a chime that warns you when you have 10 minutes left. Will come again!

While staying at the Sanctuary for our 7th wedding anniversary we made friends with another couple…read morealso there for their anniversary and the woman highly recommended getting a treatment done here. So I called the next morning (Saturday) and was hoping they'd have at least something available. There was no room in the schedule for my first choice so I settled (first world problems, I know haha) for a 50 minute deep tissue massage with hot stones ($20 add on but so worth it!). I was given 2 appointment options which was awesome cause I thought for sure there would be no chance. I chose the 12 o'clock appointment with Luis. I was a little confused upon arrival where I was supposed to check in so I wandered around upstairs until I found a very helpful woman who took me back downstairs to check in at the front desk. She then took me back upstairs and showed me around. I waited in the comfortable lounging room until it was my turn. Luis was very friendly and thorough. He asked what I was wanting for the massage and explained my options. He took note and actually did what I wanted! I know that sounds silly but I've been to many "resorts" that charge double what I pay for a massage at home and they don't listen to my needs. That was not the case with Luis. He listened and explained everything he would be doing. Now onto the massage... he was excellent! He made sure to pay some attention to other areas of my body but he also took great care around the areas that I asked him to focus on. It was heavenly... I honestly have to say it was probably one of the best massages I've ever gotten. Overall it was a great experience, friendly customer services, cute and relaxing setting and excellent massages. I took note of Luis' name and plan to request him next time I stay there.

From the owner: Escape to seaside serenity at The Spa at Sanctuary Beach Resort in Monterey…read more Soothe tired muscles and melt away stress with a variety of massage therapies, from Swedish and deep tissue to hot stone and aromatherapy. Each treatment is personalized to your unique needs and preferences, ensuring a truly blissful experience.