Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

Gosh, I am bummed to see the reviews so low here. I had fantastic experience here form start to…read morefinish. The only odd thing I experienced was that I booked for one location, but it got changed to another location. Thankfully, it wasn't too far and I was still able to get to it in a timely manner and still end up at the next location I needed to be at. Upon arrival, I walked up to the counter and I was taken care of fairly quick. Signed, sealed, delivered and I was on my way with the 10' U-Haul truck I needed for 24 hours. It was too easy. Truck was clean and spacious enough for us to move all of our stuff. Make sure you are aware of when you place your order that it starts at $19.95 and it can go up from there pretty quick because they charge mileage. Even though you are quoted a price, when you pick-up that price could change, when you drop off the truck just depending on how much you drove with it. Though I do not prefer this pick-up location, it was easier than the other location I picked up before because this is an official U-Haul store. Need boxes, packing tape and other moving accessories, they have them here. I ended up renting a handtruck with my order, which was extremely helpful in the moving process. The customer service was quite professional and I was so glad that I ended up using this location. I highly recommend this location.

These people have no sense of urgency, we waited in line for 20 minutes while the lady behind the…read morecounter chit-chatted with her friend. I finally asked if they minded helping us sometime today and they rolled their eyes. Took entirely too long to get my reserved vehicle. Lady also took pictures of my drivers license on her personal cell phone. Wtf?

They did a great job and accommodated me when I had to push the date back a few days. The guys were…read morecool and got right to it when they arrived. I'll definitely call them again should I need to move again. Thanks guys!

Charles and AJ were extremely professional, courteous and did exactly as we asked. I needed movers…read moreto come asap and Efficient Movers came to my rescue. The movers I have used for years in Baton Rouge couldn't come for 3 weeks. I called Efficient Movers and they came to my rescue. I highly recommend using them. We are building a house in Bay St. Louis, MS and would use them in a heartbeat but was informed they only work in Louisiana. Heck, it is only 2 hours away. Wish I could change their mind. You will not be disappointed with Efficient Movers.

Can I rate them higher than 5? We moved my brother-in-law (70yr)…read morefrom Baton Rouge to Bossier City La. Basically from one end of the state to the other. We are both older than him and none of us in great physical health. I contacted the Baton Rouge office and made the appointment for someone to give us an estimate. Tyler came out, walked around the large home as we showed him what we were moving to a 700 sft. Assisted living apartment. We set the date for 6 days later and began packing boxes. The movers called before coming and arrived on time. Ray and Anthony were great. They worked together well, were very efficient and had us ready to drive away in about 90 minutes. After a long 4-1/2 hr drive, they quickly unloaded everything. Put the bed together and all furniture and boxes where we asked. Cannot say enough great words for the service we received. We will definitely recommend them to anyone we know needing movers. The Lears

Yeah get me back the laptop one of your employees stole. Then we can discuss payment. I wouldn't…read morethrow a penny at your facility after all the broken and now a brand new Samsung laptop is missing. I can name the employee who took it but, I'll let you figure it out. I will be at your office on next Monday to bring a spreadsheet of all that was broken and stolen and the balance is paid in full according to the receipt signed by Alec the "manager " that my grandmother has., I'll bring that also. So miss me with all of that balance garbage. Y'all overcharged and you know you overcharged. You stole, you broke, you lied and you are all going to pay one day for all of the things you're doing while your employees run around driving your trucks while drinking alcohol and smoking marijuana. That should be addressed but I'm sure DOTD and LSP should handle that matter clearly no one there is qualified to drug and alcohol test your drivers. Since it's not being done. Such a sad story. And it just keeps on going and going. I could go all day so keep it coming back to me. Sad bc it makes all the other cities look ghetto and unprofessional as yours. Adding trucks to take tickets to get more money SMH. You should be ashamed of yourselves taking advantage of 83-year-old people. It's really sad.